Bug 2169847 - Navigating to Capsules page on Satellite WebUI displays error "Pulp plugin missing for synchronizable content types: . Repositories containing these content types will not be synced." for few seconds [NEEDINFO]
Summary: Navigating to Capsules page on Satellite WebUI displays error "Pulp plugin mi...
Keywords:
Status: VERIFIED
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Capsule
Version: 6.13.0
Hardware: Unspecified
OS: Unspecified
medium
medium with 1 vote
Target Milestone: 6.14.0
Assignee: Adam Ruzicka
QA Contact: Peter Ondrejka
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-02-14 19:14 UTC by Jayant Bhatia
Modified: 2023-08-03 17:35 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2184128 2190460 (view as bug list)
Environment:
Last Closed:
Target Upstream Version:
Embargoed:
aruzicka: needinfo? (pratshar)


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 36122 0 Normal Closed Navigating to an external proxy details displays error "Pulp plugin missing for synchronizable content types: . Reposito... 2023-04-03 17:50:14 UTC
Github Katello katello pull 10456 0 None Merged Fixes #36122 - Hide unsyncable content type warning 2023-02-27 12:01:07 UTC
Red Hat Issue Tracker SAT-15985 0 None None None 2023-02-16 15:29:09 UTC
Red Hat Knowledge Base (Solution) 6989904 0 None None None 2023-02-14 19:29:54 UTC

Description Jayant Bhatia 2023-02-14 19:14:58 UTC
Description of problem:

Navigating to Satellite WebUI -> Infrastructure -> Capsules page displays below error for couple of seconds.

       Pulp plugin missing for synchronizable content types: .
       Repositories containing these content types will not be synced.


Version-Release number of selected component (if applicable): satellite-6.13.0-4.el8sat.noarch


How reproducible: Always


Steps to Reproduce:

1. Navigate to Satellite WebUI -> Infrastructure -> Capsules page.

2. Click on the name of External Capsule.

3. User is redirected to 'Overview' page of that specific Capsule.

4. Keep an eye on the message displayed within 'Content Sync' on the top right.


Actual results: 

Below error message is displayed for couple of seconds:

      Pulp plugin missing for synchronizable content types: .
      Repositories containing these content types will not be synced.

After couple of seconds, the error message is replaced by right content.

      1 environment(s) can be synchronized: Library
       Last sync: 2023-02-13 20:44:14 +0530


Expected results:

The mentioned error message should not be displayed even for couple of seconds and right content should be displayed.


Additional info: This issue is observed even for Satellite 6.12.

Comment 2 ir. Jan Gerrit Kootstra 2023-02-14 19:21:22 UTC
This issue is causing great confusion and triggered a severity 1 case

Comment 3 ir. Jan Gerrit Kootstra 2023-02-14 19:22:07 UTC
It causes confusion, and triggered a severity 1 support case.

Comment 11 Peter Ondrejka 2023-06-13 11:30:27 UTC
Verified on Satellite 6.14 sn 1


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