Bug 2278389 - [IBM Support] After upgrade to OCP/ODF 4.14 Stand alone MCG backing store getting rejected/not ready with ENOSUPT
Summary: [IBM Support] After upgrade to OCP/ODF 4.14 Stand alone MCG backing store get...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat OpenShift Data Foundation
Classification: Red Hat Storage
Component: Multi-Cloud Object Gateway
Version: 4.14
Hardware: Unspecified
OS: Unspecified
unspecified
urgent
Target Milestone: ---
: ODF 4.16.0
Assignee: Utkarsh Srivastava
QA Contact: Mahesh Shetty
URL:
Whiteboard:
: 2276550 (view as bug list)
Depends On:
Blocks: 2260844 2278617 2278619
TreeView+ depends on / blocked
 
Reported: 2024-05-01 20:06 UTC by Mike Hackett
Modified: 2024-11-15 04:25 UTC (History)
9 users (show)

Fixed In Version: 4.16.0-96
Doc Type: Bug Fix
Doc Text:
.After upgrade to OpenShift Data Foundation the standalone MCG backing store gets rejected Previously, when trying to use persistent volume (PV) pool, `xattr` is used to save metadata of objects. However, updates to that metadata fails as Filesystem on PV does not support `xattr`. With this fix, there will be a failback if Filesystem does not support `xattr` and metadata is saved in a file.
Clone Of:
: 2278617 (view as bug list)
Environment:
Last Closed: 2024-07-17 13:21:23 UTC
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github noobaa noobaa-core pull 8005 0 None open Fix ENOTSUP by falling back to meta files 2024-05-02 11:06:46 UTC
Red Hat Product Errata RHSA-2024:4591 0 None None None 2024-07-17 13:21:42 UTC

Description Mike Hackett 2024-05-01 20:06:53 UTC
Description of problem (please be detailed as possible and provide log
snippests):
Once the Fusion Data Foundation operator was upgraded to 4.14 we encountered an issue with the backingstore going into a rejected state with a reason of "no capacity", which is a generic error for noobaa not being able to talk to the storage for the backingstore.

During troubleshooting in today's session  with the customer we encountered an error reporting ENOTSUP (Error Not Supported) and it was due to the backing storage for the storage class (Netapp Trident) not supported xattrs that Noobaa now has a requirement in ODF 4.14 which was not present in ODF 4.12, this issue is documented here: https://github.com/noobaa/noobaa-core/issues/7843. This was preventing the backingstore from coming ready and communicating with the Netapp Trident Storage.

Version of all relevant components (if applicable):
OCP 4.14/ODF 4.14

Does this issue impact your ability to continue to work with the product
(please explain in detail what is the user impact)?
Yes, Backing store is down

Is there any workaround available to the best of your knowledge?
No

Rate from 1 - 5 the complexity of the scenario you performed that caused this
bug (1 - very simple, 5 - very complex)?
4

Can this issue reproducible?
Yes

Can this issue reproduce from the UI?
Yes

If this is a regression, please provide more details to justify this:
Yes, This worked in ODF 4.12

Steps to Reproduce:
1. Deploy MCG in ODF 4.12 cluster and create backing store with storage provided that does not support xattr
2.Upgrade ODF to 4.14



Actual results:
Backing store enters rejected state

Expected results:
Backing store to stay phase:ready and serve IO

Additional info:
Details here: https://github.com/noobaa/noobaa-core/issues/7843

Comment 10 Mike Hackett 2024-05-06 20:06:07 UTC
*** Bug 2276550 has been marked as a duplicate of this bug. ***

Comment 26 Sunil Kumar Acharya 2024-06-18 06:45:26 UTC
Please update the RDT flag/text appropriately.

Comment 31 errata-xmlrpc 2024-07-17 13:21:23 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Red Hat OpenShift Data Foundation 4.16.0 security, enhancement & bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2024:4591

Comment 32 Red Hat Bugzilla 2024-11-15 04:25:37 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days


Note You need to log in before you can comment on or make changes to this bug.