+++ This bug was initially created as a clone of Bug #2278389 +++ Description of problem (please be detailed as possible and provide log snippests): Once the Fusion Data Foundation operator was upgraded to 4.14 we encountered an issue with the backingstore going into a rejected state with a reason of "no capacity", which is a generic error for noobaa not being able to talk to the storage for the backingstore. During troubleshooting in today's session with the customer we encountered an error reporting ENOTSUP (Error Not Supported) and it was due to the backing storage for the storage class (Netapp Trident) not supported xattrs that Noobaa now has a requirement in ODF 4.14 which was not present in ODF 4.12, this issue is documented here: https://github.com/noobaa/noobaa-core/issues/7843. This was preventing the backingstore from coming ready and communicating with the Netapp Trident Storage. Version of all relevant components (if applicable): OCP 4.14/ODF 4.14 Does this issue impact your ability to continue to work with the product (please explain in detail what is the user impact)? Yes, Backing store is down Is there any workaround available to the best of your knowledge? No Rate from 1 - 5 the complexity of the scenario you performed that caused this bug (1 - very simple, 5 - very complex)? 4 Can this issue reproducible? Yes Can this issue reproduce from the UI? Yes If this is a regression, please provide more details to justify this: Yes, This worked in ODF 4.12 Steps to Reproduce: 1. Deploy MCG in ODF 4.12 cluster and create backing store with storage provided that does not support xattr 2.Upgrade ODF to 4.14 Actual results: Backing store enters rejected state Expected results: Backing store to stay phase:ready and serve IO Additional info: Details here: https://github.com/noobaa/noobaa-core/issues/7843 --- Additional comment from RHEL Program Management on 2024-05-01 20:07:01 UTC --- This bug having no release flag set previously, is now set with release flag 'odf‑4.16.0' to '?', and so is being proposed to be fixed at the ODF 4.16.0 release. Note that the 3 Acks (pm_ack, devel_ack, qa_ack), if any previously set while release flag was missing, have now been reset since the Acks are to be set against a release flag. --- Additional comment from RHEL Program Management on 2024-05-01 20:07:01 UTC --- Since this bug has severity set to 'urgent', it is being proposed as a blocker for the currently set release flag. Please resolve ASAP. --- Additional comment from RHEL Program Management on 2024-05-01 20:07:01 UTC --- The 'Target Release' is not to be set manually at the Red Hat OpenShift Data Foundation product. The 'Target Release' will be auto set appropriately, after the 3 Acks (pm,devel,qa) are set to "+" for a specific release flag and that release flag gets auto set to "+". --- Additional comment from Mike Hackett on 2024-05-01 20:17:59 UTC --- We have a Hotfix request coming in for Verizon once a fix is available for https://github.com/noobaa/noobaa-core/issues/7843. - Issue Description Nooba Backing Store entering rejected state ENOTSUP after upgrade from ODF 4.12 to ODF 4.14. This is due to change in ODF 4.14 in which Noobaa requires support for xattr from the storage for the backing store. - Business Justification Currently backingstore is down and VZ cannot go live to an end user. This is escalated issue within IBM currently up to Danny Mace. - Case TS016028639 - Bug https://bugzilla.redhat.com/show_bug.cgi?id=2278389 - Product Version ODF 4.14 - Upstream Issue https://github.com/noobaa/noobaa-core/issues/7843.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Red Hat OpenShift Data Foundation 4.15.3 Bug Fix Update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2024:3806