Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
For bugs related to Red Hat Enterprise Linux 4 product line. The current stable release is 4.9. For Red Hat Enterprise Linux 6 and above, please visit Red Hat JIRA https://issues.redhat.com/secure/CreateIssue!default.jspa?pid=12332745 to report new issues.

Bug 232654

Summary: applet erraneously shows package as available for update on 64 bit
Product: Red Hat Enterprise Linux 4 Reporter: Pradeep Kilambi <pkilambi>
Component: rhn-appletAssignee: John Matthews <jmatthew>
Status: CLOSED ERRATA QA Contact: desktop-bugs <desktop-bugs>
Severity: medium Docs Contact:
Priority: medium    
Version: 4.4CC: bperkins, mcepl, staubach
Target Milestone: rcKeywords: Reopened
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: RHBA-2008-0770 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2008-07-24 20:04:56 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 232679    
Attachments:
Description Flags
illustration of the same happening on RHEL4/i386 xen guest none

Description Pradeep Kilambi 2007-03-16 14:58:49 UTC
Description of problem:
The applet shows that firefox is available for update with a red
ball with an exclamation point in it and when you click it, it tells me that
there is a new version of firefox which is available.

In this case an i386 version of firefox is installed on x86_64 box. If we look
at the subscribed channels an update for x86_64 version of firefox is available
and not i386. But applet shows that firefox is available for update though
nothing new is available for i386.

The possible issue could be that applet lists updates based on just the name
rather than considering arch as well

Version-Release number of selected component (if applicable):
rhn-applet-2.1.25-22

To Reproduce:

- register a 64 bit(with a firefox.i386 installed) to prod
- prod has a firefox.x86_64 available for update.
- now applet shows firefox in the available packages for update even though only
x86_64 version is available.
  
Actual results:
shows unavailable package as available for update

Expected results:
should not list unavailable packages

Comment 1 Red Hat Bugzilla 2007-04-12 02:16:26 UTC
User bnackash's account has been closed

Comment 3 RHEL Program Management 2007-05-09 05:41:14 UTC
This request was evaluated by Red Hat Product Management for inclusion in a Red
Hat Enterprise Linux maintenance release.  Product Management has requested
further review of this request by Red Hat Engineering, for potential
inclusion in a Red Hat Enterprise Linux Update release for currently deployed
products.  This request is not yet committed for inclusion in an Update
release.

Comment 4 Todd Sanders 2007-05-22 14:24:48 UTC
*** Bug 232679 has been marked as a duplicate of this bug. ***

Comment 5 Matěj Cepl 2007-06-14 15:11:37 UTC
Created attachment 157011 [details]
illustration of the same happening on RHEL4/i386 xen guest

The same problem with xen RHEL4/i386 full-virt xen guest on F7/x86_64 host.

Comment 6 Suzanne Logcher 2007-09-17 20:06:43 UTC
This request was previously evaluated by Red Hat Product Management
for inclusion in the current Red Hat Enterprise Linux release, but
Red Hat was unable to resolve it in time.  This request will be
reviewed for a future Red Hat Enterprise Linux release.

Comment 7 RHEL Program Management 2007-11-29 04:21:32 UTC
This request was evaluated by Red Hat Product Management for inclusion in a Red
Hat Enterprise Linux maintenance release.  Product Management has requested
further review of this request by Red Hat Engineering, for potential
inclusion in a Red Hat Enterprise Linux Update release for currently deployed
products.  This request is not yet committed for inclusion in an Update
release.

Comment 9 RHEL Program Management 2008-01-09 03:35:37 UTC
This request was evaluated by Red Hat Product Management for inclusion in a Red
Hat Enterprise Linux maintenance release.  Product Management has requested
further review of this request by Red Hat Engineering, for potential
inclusion in a Red Hat Enterprise Linux Update release for currently deployed
products.  This request is not yet committed for inclusion in an Update
release.

Comment 10 Pradeep Kilambi 2008-03-12 19:43:19 UTC
seems to be working now .. got fixed probably as part of multi arch enhancements
we did in 4.5/4.6...

Comment 11 Peter Staubach 2008-03-17 22:43:06 UTC
It doesn't work for me.

I just up2date'd to "Red Hat Enterprise Linux AS release 4 (Nahant Update 6)"
and it is saying that I still have 1 rpm to update.  However, when I run
"up2date -u", it says that "All packages are currently up to date".

I have an x86_64 system, but with a i386 version of firefox installed.  It
is this mismatch which seems to be causing the situation.


Comment 21 errata-xmlrpc 2008-07-24 20:04:56 UTC
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHBA-2008-0770.html