Hide Forgot
Description of problem: After setting up a test plan for hts the SAS tape drive does not show up in the test plan. Version-Release number of selected component (if applicable): R32 How reproducible: Every time. Steps to Reproduce: 1. Install HTS. 2. Power down server. 3. Plug in a SAS tape drive into the server ( I used a HP Ultrium LTO 448 SAS ) 4. Turn on the tape drive and insert a tape. 5. Turn the server back on and boot to RHEL 5. 6. Open up a terminal and type: ->hts server start ->hts plan ->hts print --report plan Actual results: The tape drive did not show up in the list of devices to test in the test plan. Expected results: I expected the tape drive to show up. Additional info: I was testing on a DL380 G5 server with RHEL 5 X86_64 installed. I also tried to use the "lshal | grep info.udi" command to find the udi but could not determine the correct udi.
please run "hal-device > hal.log", and attach the file "hal.log" here, please also attach following three files here: 1) "/etc/sysconfig/hwconf" 2) "/var/log/dmesg" 3) "/var/hts/plan.xml" Thanks
Created attachment 153397 [details] dmesg
Created attachment 153398 [details] hal.log
Created attachment 153399 [details] hwconf
Created attachment 153400 [details] plan.xml
Hi Keith, I checked the attached 4 files. Both kudzu and HAL can not find any TAPE device. And I can not find it in dmesg neither. This is strange. Could you please provide more info as following: 1) make sure the SAS tape drive is well connected before the system boots; 2) boot the system, after the system booted, run following commands as root: a) # echo ^M | sysreport b) # tree /proc/ > /root/proc-tree.log c) # tree /sys/ > /root/sys-tree.log 3) attach three files: "/root/*.tar.bz2" and "/root/proc-tree.log" and "/root/sys-tree.log" here. Thanks
Created attachment 153481 [details] sysreport
Created attachment 153482 [details] proc-tree.log
Created attachment 153483 [details] sys-tree.log
Hi Keith, I didn't see any tape-related device driver been loaded into kernel. Can you confirm if this SAS tape drive(HP Ultrium LTO 448 SAS) works well under RHEL5 ? Is there a proper device name for this tape drive under "/dev/" directory ? If yes, could you manually run following command to verify if it works: # mt -f /dev/DEVICE_NAME rewind Thanks
The HBA I used to plug the tape drive into the server did not have a driver installed. I used a Sputnik SAS card instead and it worked fine. -Keith
That's great. Closing this bug now.