Bug 240628 - RHEL4 registration wizard not handling error gracefully
RHEL4 registration wizard not handling error gracefully
Product: Red Hat Enterprise Linux 4
Classification: Red Hat
Component: up2date (Show other bugs)
All Linux
medium Severity medium
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Assigned To: Pradeep Kilambi
Red Hat Satellite QA List
: 240659 (view as bug list)
Depends On:
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Reported: 2007-05-18 19:07 EDT by Max Rydahl Andersen
Modified: 2010-05-05 08:21 EDT (History)
2 users (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Last Closed: 2010-05-05 08:21:32 EDT
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oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

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Description Max Rydahl Andersen 2007-05-18 19:07:29 EDT
Description of problem:

Filling out the details of a preinstalled RHEL4 on Dell workstation;
everything is entered correctly but but I get back an error message
stating that there were some problem sending the hardware information.

I uncheck that box and now I get a "registration code is invalid" instead.

Coincidently I see that on my other computer I received an email confirming
that my registration went fine. 

The Wizard should have told me that instead of staying on the "fill in 
registration details" page.

Version-Release number of selected component (if applicable):

How reproducible:
I apparently only have one chance of registring so can't say how it is 

Additional info:
Before the "problem sending hardware message" I had faultly assumed the code 
with the biggest fonts on my subscription card were the registration code.
I had entered that code two or three times with "registration code is invalid" 
error message as the result before I realized the small typed code were the 
right one. 

Info from the email I got:

Customer: max.andersen@redhat.com
Received time: 16. maj 2007 14:40:44 CET (Central European Time)
Comment 1 Max Rydahl Andersen 2007-05-19 12:18:06 EDT
*** Bug 240659 has been marked as a duplicate of this bug. ***
Comment 3 Red Hat Bugzilla 2007-10-25 20:52:15 EDT
User jslagle@redhat.com's account has been closed
Comment 4 RHEL Product and Program Management 2010-05-05 08:21:32 EDT
Development Management has reviewed and declined this request.  You may appeal
this decision by reopening this request.

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