Bug 240628 - RHEL4 registration wizard not handling error gracefully
Summary: RHEL4 registration wizard not handling error gracefully
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Enterprise Linux 4
Classification: Red Hat
Component: up2date
Version: 4.9
Hardware: All
OS: Linux
medium
medium
Target Milestone: ---
: ---
Assignee: Pradeep Kilambi
QA Contact: Red Hat Satellite QA List
URL:
Whiteboard:
: 240659 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2007-05-18 23:07 UTC by Max Rydahl Andersen
Modified: 2010-05-05 12:21 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2010-05-05 12:21:32 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Max Rydahl Andersen 2007-05-18 23:07:29 UTC
Description of problem:

Filling out the details of a preinstalled RHEL4 on Dell workstation;
everything is entered correctly but but I get back an error message
stating that there were some problem sending the hardware information.

I uncheck that box and now I get a "registration code is invalid" instead.

Coincidently I see that on my other computer I received an email confirming
that my registration went fine. 

The Wizard should have told me that instead of staying on the "fill in 
registration details" page.

Version-Release number of selected component (if applicable):
RHEL 4

How reproducible:
I apparently only have one chance of registring so can't say how it is 
reproducible.

Additional info:
Before the "problem sending hardware message" I had faultly assumed the code 
with the biggest fonts on my subscription card were the registration code.
I had entered that code two or three times with "registration code is invalid" 
error message as the result before I realized the small typed code were the 
right one. 

Info from the email I got:

Customer: max.andersen
Received time: 16. maj 2007 14:40:44 CET (Central European Time)

Comment 1 Max Rydahl Andersen 2007-05-19 16:18:06 UTC
*** Bug 240659 has been marked as a duplicate of this bug. ***

Comment 3 Red Hat Bugzilla 2007-10-26 00:52:15 UTC
User jslagle's account has been closed

Comment 4 RHEL Program Management 2010-05-05 12:21:32 UTC
Development Management has reviewed and declined this request.  You may appeal
this decision by reopening this request.


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