Red Hat Bugzilla – Bug 32440
RFE: email addresses / usernames should not be case sensitive!
Last modified: 2007-03-26 23:42:37 EDT
Since bugzilla uses email addresses as usernames, and email addresses are
by nature not case sensitive, bugzilla should never treat usernames or
email addresses as case sensitive. e.g. when adding someone to the cc:
list of an issue, if I put in the address firstname.lastname@example.org, it's
rejected as not a bugzilla user. If instead I put Edward_Blazek@dell.com,
it takes it and happily sends the email. This is broken. I should not
have to know how a user capitalized their email address when creating a
bugzilla account in order to cc: them on a bug.
This is indeed an issue and is part of the original design/code. I am marking
this as an RFE and will definitely fix this as soon as release is done.
*** Bug 41371 has been marked as a duplicate of this bug. ***
I have spoken with the Bugzilla community and the consensus is to leave it the
way it is due to email standards.
3.4.7. CASE INDEPENDENCE
Except as noted, alphabetic strings may be represented in any
combination of upper and lower case. The only syntactic units
August 13, 1982 - 14 - RFC #822
Standard for ARPA Internet Text Messages
which requires preservation of case information are:
- local-part, except "Postmaster"
When matching any other syntactic unit, case is to be ignored.
For example, the field-names "From", "FROM", "from", and even
"FroM" are semantically equal and should all be treated ident-
When generating these units, any mix of upper and lower case
alphabetic characters may be used. The case shown in this
specification is suggested for message-creating processes.
Note: The reserved local-part address unit, "Postmaster", is
an exception. When the value "Postmaster" is being
interpreted, it must be accepted in any mixture of
case, including "POSTMASTER", and "postmaster".
So from this I gather that the username portion of the email address should
treated as case-sensitive and the domaim part as in-sensitive. It is true that
most MTA's actually munge the address to make Dkl@Redhat.Com and email@example.com
go to the same place.