Bug 455546 - Please enable catalog to see the hidden sysreport tar ball
Summary: Please enable catalog to see the hidden sysreport tar ball
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Hardware Certification Program
Classification: Retired
Component: Hardware Catalog
Version: 5
Hardware: All
OS: Linux
low
low
Target Milestone: ---
: ---
Assignee: XINSUN
QA Contact: Yu Shao
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2008-07-16 03:14 UTC by QinXie
Modified: 2009-02-04 04:33 UTC (History)
5 users (show)

Fixed In Version: 5.3 (hwcert-3.2rh-20090129.0)
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2009-02-04 04:33:30 UTC
Embargoed:

Attachments (Terms of Use)

Description QinXie 2008-07-16 03:14:37 UTC 
Description of problem:

In some case, sysreport can't get the hostname, so that, the sysreport tar ball
will be a hidden file. eg:
bug#448526(https://hardware.redhat.com/show.cgi?id=448526) package (id=309467).
There is no sysreport tar ball link in that test group. 

Belowing is the output of info test:
+===============================================+
hostname: Host name lookup failure
Please enter your case number (if you have one):
Please send /root/.20080613190113.tar.bz2 to your support
Copied sysreport /root/.20080613190113.tar.bz2 to /var/log/hts/runs/1/info
+===============================================+

Of couse, if hts can correct the file name before copying, it will be fixed too.
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