Red Hat Bugzilla – Bug 458479
Cannot reopen closed BZ
Last modified: 2013-06-23 22:16:42 EDT
Description of problem:
Trying to reopen bug 377081. Opened by firstname.lastname@example.org. Error message:
You tried to change the Status field from CLOSED to ASSIGNED , but only a user with the required permissions may change that field.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Open bug by one RH employee
2. Close bug
3. Attempt reopen by different RH employee
Error message, insufficient privileges.
I cleared all cookies and retried, no effect.
Bugs that are closed/errata can only be reopened by people in the 'admin' group due to restriction by product management. Please contact email@example.com or firstname.lastname@example.org if you need to reopen it. Also you may clone this bug as a new bug with similar information if you feel that would be an adequate workaround.