Bug 458479 - Cannot reopen closed BZ
Summary: Cannot reopen closed BZ
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Bugzilla
Classification: Community
Component: Creating/Changing Bugs
Version: 3.2
Hardware: All
OS: Linux
high
high
Target Milestone: ---
Assignee: PnT DevOps Devs
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2008-08-08 19:22 UTC by Brad Hinson
Modified: 2013-06-24 02:16 UTC (History)
1 user (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2008-08-08 20:11:43 UTC
Embargoed:

Attachments (Terms of Use)

Description Brad Hinson 2008-08-08 19:22:47 UTC 
Description of problem:
Trying to reopen bug 377081.  Opened by nmurray.  Error message:

You tried to change the Status field from CLOSED  to ASSIGNED  , but only a user with the required permissions may change that field.

Version-Release number of selected component (if applicable):
Bugzilla 3.2

How reproducible:
100%

Steps to Reproduce:
1. Open bug by one RH employee
2. Close bug
3. Attempt reopen by different RH employee
  
Actual results:
Error message, insufficient privileges.

Additional info:
I cleared all cookies and retried, no effect.
Comment 1 David Lawrence 2008-08-08 19:32:51 UTC 
Bugs that are closed/errata can only be reopened by people in the 'admin' group due to restriction by product management. Please contact syeghiay or lsmid if you need to reopen it. Also you may clone this bug as a new bug with similar information if you feel that would be an adequate workaround.

Sorry
Dave
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