Red Hat Bugzilla – Bug 470005
Empathy crashes when connecting to jabber.dk account fails
Last modified: 2008-12-04 07:56:18 EST
Created attachment 322529 [details]
crash dump when running empathy in a console
Description of problem:
Adding my firstname.lastname@example.org account and trying to connect.
I get a Network Error in the gui and then Empathy crashes.
If i restart then i see the 'network error' and the gui close down.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. start empathy
2. create a new jabber account
3. type 'email@example.com' and my password
4. enable the accout
Gui should just show the work.
if start 'empathy -n' and add 'jabber.dk' as server in the jabber account then it is working, because then i dont get any 'network error'
so it look like there is 2 issues.
1. the gui is crashing when it cant connect.
2. when i use firstname.lastname@example.org as account name, it should use jabber.dk as the server.
Tim, what versions of the telepathy stack do you have on your machine? In particular I'm interested in the version of tp-gabble since this bug looks similar to a bug we fixed a little while back.
Assigning to F10Target.
I not on the current machine at the moment, so i can see the exact version, but the machine is updated against rawhide, every day, so it should contain the latest version available there.
telepathy-gabble.i386 0.7.12-1.fc10 rawhide
I will check the exact version, later today, when i get home.
Here is the versions on the affected system.
telepathy-filesystem.noarch 0.0.1-2.fc8 installed
telepathy-gabble.i386 0.7.12-1.fc10 installed
telepathy-glib.i386 0.7.17-1.fc10 installed
telepathy-haze.i386 0.2.1-1.fc10 installed
telepathy-idle.i386 0.1.2-3.fc9 installed
telepathy-mission-control.i386 4.67-1.fc10 installed
telepathy-salut.i386 0.3.5-1.fc10 installed
telepathy-stream-engine.i386 0.5.3-2.fc10 installed
Hey Tim, could you update tp-gabble to this scratch build (tp-gabble-0.7.13), and see if you still see this bug? https://koji.fedoraproject.org/koji/taskinfo?taskID=921655
If that new version of tp-gabble doesn't fix your bug, could you then run this command in a terminal:
GABBLE_PERSIST=1 LM_DEBUG=net GABBLE_DEBUG=all /usr/libexec/telepathy-gabble 2>&1 | tee gabble.log
and then start up empathy and try to login to your jabber.dk account, and once it fails attach that gabble.log to this bug report. Thanks.
Created attachment 322941 [details]
debug output from gabble
The new build don't fix the error.
i have investigated it a little deeper on another just installed machine.
if i just add my email@example.com account, without adding jabber.dk as server
i get the network error, but it didn't crash.
But if i add my firstname.lastname@example.org google talk account and i then add the the jabber.dk account, then i get the crash.
This bug appears to have been reported against 'rawhide' during the Fedora 10 development cycle.
Changing version to '10'.
More information and reason for this action is here:
(In reply to comment #6)
> The new build don't fix the error.
> i have investigated it a little deeper on another just installed machine.
> if i just add my email@example.com account, without adding jabber.dk as server
> i get the network error, but it didn't crash.
> But if i add my firstname.lastname@example.org google talk account and i then add the
> the jabber.dk account, then i get the crash.
This should be fixed in loudmouth-1.4.3-1.fc10. Can you verify that it works for you. Thanks!
It is working now, after updating to loudmouth-1.4.3-1.fc10.
*** This bug has been marked as a duplicate of bug 473436 ***