Bug 470227 - Unresolvable chain of dependencies with HelixPlayer, RealPlayer, and RealPlayer-uninstall
Summary: Unresolvable chain of dependencies with HelixPlayer, RealPlayer, and RealPlay...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 4
Classification: Red Hat
Component: realplayer
Version: 4.7
Hardware: All
OS: Linux
high
high
Target Milestone: rc
: ---
Assignee: Bastien Nocera
QA Contact: Alexander Todorov
URL:
Whiteboard:
: 441778 485188 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2008-11-06 11:57 UTC by Radek Bíba
Modified: 2011-02-15 13:58 UTC (History)
10 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2009-05-18 20:28:41 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
up2date -u output (8.53 KB, text/plain)
2008-11-06 11:57 UTC, Radek Bíba
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2009:1003 0 normal SHIPPED_LIVE RealPlayer bug fix update 2009-05-18 15:50:18 UTC

Description Radek Bíba 2008-11-06 11:57:36 UTC
Created attachment 322700 [details]
up2date -u output

Description of problem:
A RHEL 4.7 box with all packages installed hit this error when I tried to update it from RHN. The full up2date output is attached, here's a summary:

 - RHEL 4.7 'everything' installation is performed. It contains HelixPlayer.
 - The box is then subscribed with the Extras channel, which contains RealPlayer
   and RealPlayer-uninstall.
   - RealPlayer obsoletes HelixPlayer.
   - RealPlayer-uninstall obsoletes RealPlayer and HelixPlayer, and conflicts
     with RealPlayer
 - up2date -u is performed
 - transaction fails.

Version-Release number of selected component (if applicable):
up2date-4.7.1-17.el4

Additional info:
This is a showstopper for the update. Looks like one has to uninstall HelixPlayer manually and try up2date -u again. Then it's all right. Another ugly workaround is to do up2date -u RealPlayer, which brings Realplayer and obsoletes HelixPlayer. Then up2date -u is able to update to box, ignoring RealPlayer-uninstall (which is very interesting...).

So, I think up2date is misbehaving. However, feel free to change this to component RealPlayer if its Obsoletes:/Conflicts: are wrong.

Comment 7 Tom G. Christensen 2008-11-26 14:19:00 UTC
I'm seeing something in a similar vein here though in my case the chain of dependencies is clear.
A workstation subscribed to the Extras channel with only HelixPlayer installed will see the RealPlayer-uninstall package remove HelixPlayer.

Since there does not seem to be advisory against HelixPlayer this behaviour is unwanted.

Comment 8 John Matthews 2008-12-22 15:01:41 UTC
*** Bug 441778 has been marked as a duplicate of this bug. ***

Comment 11 Alexander Todorov 2009-02-10 16:58:10 UTC
I'm seeing the same as in comment #7. System is subscribed to the Extras channel and to all BETA channels.

Comment 12 Bastien Nocera 2009-02-12 10:29:16 UTC
*** Bug 485188 has been marked as a duplicate of this bug. ***

Comment 15 Alexander Todorov 2009-02-18 12:56:42 UTC
I can verify that with RealPlayer-uninstall-10.0.9-4 the update process proceeds without any unsatisfied dependencies.

Comment 22 errata-xmlrpc 2009-05-18 20:28:41 UTC
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHBA-2009-1003.html


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