Created attachment 336253 [details] dmesg Description of problem: The problem is that the following ACPI Error messages appeared in boot log of the servers. Version-Release number of selected component (if applicable): OS: Linux 2.6.18-128.1.1.el5 #1 SMP Mon Jan 26 13:58:24 EST 2009 x86_64 x86_64 x86_64 GNU/Linux RHEL: Red Hat Enterprise Linux v5 Red Hat Enterprise Linux, Standard L3 (for up to 2 sockets) Hardware: HP BladeSystem BL460c G1: 2 x Quad-Core Intel Xeon E5405, 2.00 GHz, 1333 FSB 2 x 2048MB PC2-5300 Fully Buffered DIMMs, 667 MHz 4 x 512MB PC2-5300 Fully Buffered DIMMs, 667 MHz 1 x HP Smart Array E200i RAID, 128MB Battery-backed write-cache 2 x HP 72GB 3G SAS 15K SFF DP HDD 2 x Broadcom NC373i Multifunction Gigabit Server Adapter 1 x Integrated Lights-Out 2 Management 10/100Mb Network Adapter 1 x QLogic Dual-Port Fibre Channel FC HBA, QMH2462 4Gb How reproducible: It happens at evey boot. Steps to Reproduce: 1. reboot the server 2. cat /var/log/dmesg ... Allocate Port Service[0000:05:01.0:pcie20] Allocate Port Service[0000:05:01.0:pcie21] pci_hotplug: PCI Hot Plug PCI Core version: 0.5 ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU0CST] [20060707] ACPI Error (psargs-0355): [CS03] Namespace lookup failure, AE_NOT_FOUND ACPI Error (psparse-0537): Method parse/execution failed [\_PR_.CPU0._CST] (Node ffff8101affb0a10), AE_NOT_FOUND ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU1CST] [20060707] ACPI Error (psargs-0355): [CS03] Namespace lookup failure, AE_NOT_FOUND ACPI Error (psparse-0537): Method parse/execution failed [\_PR_.CPU1._CST] (Node ffff8101affb0a30), AE_NOT_FOUND ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU2CST] [20060707] ACPI Error (psargs-0355): [CS03] Namespace lookup failure, AE_NOT_FOUND ACPI Error (psparse-0537): Method parse/execution failed [\_PR_.CPU2._CST] (Node ffff8101affb0ad0), AE_NOT_FOUND ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU3CST] [20060707] ACPI Error (psargs-0355): [CS03] Namespace lookup failure, AE_NOT_FOUND ACPI Error (psparse-0537): Method parse/execution failed [\_PR_.CPU3._CST] (Node ffff8101affb09f0), AE_NOT_FOUND ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU4CST] [20060707] ACPI Error (psargs-0355): [CS03] Namespace lookup failure, AE_NOT_FOUND ACPI Error (psparse-0537): Method parse/execution failed [\_PR_.CPU4._CST] (Node ffff8101affb0a50), AE_NOT_FOUND ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU5CST] [20060707] ACPI Error (psargs-0355): [CS03] Namespace lookup failure, AE_NOT_FOUND ACPI Error (psparse-0537): Method parse/execution failed [\_PR_.CPU5._CST] (Node ffff8101affb0ab0), AE_NOT_FOUND ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU6CST] [20060707] ACPI Error (psargs-0355): [CS03] Namespace lookup failure, AE_NOT_FOUND ACPI Error (psparse-0537): Method parse/execution failed [\_PR_.CPU6._CST] (Node ffff8101affb09d0), AE_NOT_FOUND ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU7CST] [20060707] ACPI Error (psargs-0355): [CS03] Namespace lookup failure, AE_NOT_FOUND ACPI Error (psparse-0537): Method parse/execution failed [\_PR_.CPU7._CST] (Node ffff8101affb0a70), AE_NOT_FOUND ACPI: Thermal Zone [THM0] (8 C) Real Time Clock Driver v1.12ac hpet_resources: 0xfed00000 is busy ... Actual results: Expected results: Additional info:
We have the same issues of "ACPI Error" on our Tylersburg platform . The OS is RHEL 4.7. Please help to solve it. Thanks a lot.
Created attachment 341061 [details] ACPI Errors of our Tylersburg platform. ACPI Errors of our Tylersburg platform.
Same issue on each of three Red Hat Enterprise Linux Server release 5.3 (Tikanga) installations on HP ProLiant DL360 G5. dmesg output: ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU0CST] [ 20060707] ACPI Error (psargs-0355): [CS03] Namespace lookup failure, AE_NOT_FOUND ACPI Error (psparse-0537): Method parse/execution failed [\_PR_.CPU0._CST] (Node ffff81022f531290), AE_NOT_FOUND ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU1CST] [ 20060707] ACPI Error (psargs-0355): [CS03] Namespace lookup failure, AE_NOT_FOUND ACPI Error (psparse-0537): Method parse/execution failed [\_PR_.CPU1._CST] (Node ffff81022f5312b0), AE_NOT_FOUND ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU2CST] [ 20060707] ACPI Error (psargs-0355): [CS03] Namespace lookup failure, AE_NOT_FOUND ACPI Error (psparse-0537): Method parse/execution failed [\_PR_.CPU2._CST] (Node ffff81022f531350), AE_NOT_FOUND ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU3CST] [ 20060707] ACPI Error (psargs-0355): [CS03] Namespace lookup failure, AE_NOT_FOUND ACPI Error (psparse-0537): Method parse/execution failed [\_PR_.CPU3._CST] (Node ffff81022f531270), AE_NOT_FOUND ACPI: Thermal Zone [THM0] (8 C)
kernel.org bugzilla #9586 seems related.
Pleas ask the customers to run the following command so we can determine the BIOS information. # dmidecode | grep -e Date -e Vendor -e Version -e Product | head -n 4
Info from sosreport : Vendor: HP Version: P58 Release Date: 06/25/2008 Product Name: ProLiant DL360 G5 Thanks. This event sent from IssueTracker by pyaduvan issue 302491
(In reply to comment #9) > Pleas ask the customers to run the following command so we can determine the > BIOS information. > > # dmidecode | grep -e Date -e Vendor -e Version -e Product | head -n 4 Vendor: HP Version: I15 Release Date: 11/02/2008 Product Name: ProLiant BL460c G1
I did a quick boot on my DL360 G5 just now and didn't see the mentioned errors. However, my CPUs are different. I have the Intel 5150 installed. Let me look into getting the E5405 procs and see if I can see the issue. I suspect I will. I will run point on this from the HP side. Cheers! /Kipp
Net effect of this is that processor idle C states will probably not be functional. What does /proc/acpi/processor/*/power look like on an affected machine? Per upstream conversation here: http://markmail.org/message/eiodqm526mtejbpj#mid:srmaa4qaqkucz4gf+state:results this may be a BIOS issue.
I was unable to reproduce the error. Here is what those boot messages look like. This information was taken from a bl460g5 with (see below). Question for the reporter(s): Did you see this problem after performing a CPU upgrade? The processor family in this system is cpu family : 6 model : 23 model name : Intel(R) Xeon(R) CPU L5430 @ 2.66GHz stepping : 10 Allocate Port Service[0000:05:01.0:pcie20] Allocate Port Service[0000:05:01.0:pcie21] pci_hotplug: PCI Hot Plug PCI Core version: 0.5 ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ SSDT0] [20060707] ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU0CST] [20060707] ACPI: CPU0 (power states: C1[C1] C2[C2] C3[C3]) ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ SSDT1] [20060707] ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU1CST] [20060707] ACPI: CPU4 (power states: C1[C1] C2[C2] C3[C3]) ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ SSDT2] [20060707] ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU2CST] [20060707] ACPI: CPU2 (power states: C1[C1] C2[C2] C3[C3]) ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ SSDT3] [20060707] ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU3CST] [20060707] ACPI: CPU6 (power states: C1[C1] C2[C2] C3[C3]) ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ SSDT4] [20060707] ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU4CST] [20060707] ACPI: CPU1 (power states: C1[C1] C2[C2] C3[C3]) ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ SSDT5] [20060707] ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU5CST] [20060707] ACPI: CPU5 (power states: C1[C1] C2[C2] C3[C3]) ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ SSDT6] [20060707] ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU6CST] [20060707] ACPI: CPU3 (power states: C1[C1] C2[C2] C3[C3]) ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ SSDT7] [20060707] ACPI (exconfig-0456): Dynamic SSDT Load - OemId [HP ] OemTableId [ CPU7CST] [20060707] ACPI: CPU7 (power states: C1[C1] C2[C2] C3[C3]) ACPI: Thermal Zone [THM0] (8 C)
Yesterday I replaced the processor in my BL460c G1 with a E5405 proc. I still did not see the error. I will try and source a second E5405 proc to add. I also tried some older BIOS revisions, but still did not see the error. If anybody with a HP server has this issue, can you please get me the file /proc/cpuinfo and also the BIOS revision. Also please check you BIOS setting (Processor power control). I would like to see the BIOS reset back to the defaults and see if the issue still occurs. I was just did a standard RHEL 5.3 Install 2.6.18-128.el5 (x86_64).
Created attachment 346785 [details] ouptut of /proc/cpuinfo I had the same bug today on 2 of 3 xen cluster nodes. Same HW for all nodes : Vendor: HP Version: P56 Release Date: 09/29/2008 Product Name: ProLiant DL380 G5 I attached the cpuinfo ouptut
Frederic in Comment #17, your server is not running the latest BIOS revision from HP. Can you please update to the latest 11.01.2008 and see if you still have the same issue. Since only 2 of the 3 nodes have this issue can you please provide the same information you provided (BIOS, server, /proc/cpuinfo) for the working server. Thanks!
I just updated all servers with the latest BIOS and all errors are gone. Tx Kipp !
Frederic, that's good news. For the record, could you please post the BIOS version number. An earlier post from HP said this was dated 11.01.2008, but it would be good if we had the version numbers posted too, just to close this out cleanly. Thanks -- Mark Goodwin, RedHat Support Engineering Group.
Sure. Info about the servers : HP ProLiant DL380 G5 36 GB of RAM used as Dom0 in a Xen/RH Cluster setup. What is strange is that the Version is still P56 BUT the Release Date is now 11/01/2008 (instead of 09/29/2008). So To fixe the problem you need the BIOS with at least a Release Date of 11/01/2008.
The P56 is not the BIOS version. It is the BIOS family meaning that it is for the DL380 G5 server. You will see the P56 on all DL380 G5 BIOS revisions. The date 11/01/2008 tells us the version of the BIOS you are running on the server. Glad to hear that this resolved your issue. Cheers! /Kipp
Each of the systems I reported have this result dmidecode | grep -e Date -e Vendor -e Version -e Product | head -n 4 Vendor: HP Version: P58 Release Date: 08/03/2008 Product Name: ProLiant DL360 G5
Robert, Please update the ROM on your three DL360 G5 servers to the 11.2.2008 ROM for the DL360 G5 and let me know if still have the issue. Cheers! /Kipp
(In reply to comment #25) > Robert, > > Please update the ROM on your three DL360 G5 servers to the 11.2.2008 ROM for > the DL360 G5 and let me know if still have the issue. > > Cheers! > /Kipp Kipp we updated at my customers site and so far no errors. I appreciate the assistance. --chris
In reference to (Comment #27), the customer was running BL460c G1 servers. The ROM supplied is the 5.12.2009 (released on June 12th). This ROM resolved this issue on the BL460c G1 servers and is available on hp.com. Do you think we can close this with the resolution being the updated system ROM? Cheers! /Kipp
Created attachment 1370387 [details] lspci
Created attachment 1370388 [details] output lsusb
Created attachment 1370389 [details] output dmidecode