Bug 494133 - Printer crash
Printer crash
Status: CLOSED DUPLICATE of bug 478933
Product: Fedora
Classification: Fedora
Component: openoffice.org (Show other bugs)
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i686 Linux
low Severity medium
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Assigned To: Caolan McNamara
Fedora Extras Quality Assurance
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Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2009-04-04 18:05 EDT by Kirk Ziegler
Modified: 2009-04-05 05:38 EDT (History)
1 user (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed: 2009-04-05 05:38:59 EDT
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Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


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Description Kirk Ziegler 2009-04-04 18:05:16 EDT
Description of problem: Openoffice.org Writer crashed on print a document.


Version-Release number of selected component (if applicable):
2.6.29.1-46fc11.i586

How reproducible:

Steps to Reproduce:
1. Open openoffice.org writer
2. Print document
3.
  
Actual results: This bug


Expected results: Print the document


Additional info:

I)    x.org loaded video driver of...
(III)  Desktop is: GNOME
(IV)   openoffice.org-kde version is: package openoffice.org-kde is not installed
(V)    libgcj version is: libgcj-4.4.0-0.31-i586
(VI)   kernel is: Linux 2.6.29.1-46.fc11.i586 #1 SMP Thu Apr 2 22:19:21 EDT 2009 i686 i686 i386
(VII)  OpenOffice.org core rpm version is: openoffice.org-core-3.1.0-9.1.fc11-i586
(VIII) accessibility is: false
(IX)   fedora release is: Fedora release 10.92 (Rawhide)
(X)    LANG is: en_US.UTF-8
...start free space details ...
Filesystem           1K-blocks      Used Available Use% Mounted on
/dev/mapper/VolGroup-lv_root
                     236098320   5618884 228082908   3% /
/dev/mapper/VolGroup-lv_root
                     236098320   5618884 228082908   3% /
...end free space details ...
...start (default) java details ...
java version "1.6.0_0"
OpenJDK Runtime Environment (IcedTea6 1.4.1) (fedora-18.b14.fc11-i386)
OpenJDK Server VM (build 14.0-b08, mixed mode)
...end (default) java details ...
...start sestatus details ...
SELinux status:                 enabled
SELinuxfs mount:                /selinux
Current mode:                   enforcing
Mode from config file:          enforcing
Policy version:                 24
Policy from config file:        targeted
...end sestatus details ...
...start stackreport details ...
0x78286b6: 0x1c4d48: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x256b6
0x7828ffd: 0x1c4d48: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x25ffd
0x9e2400: 0x0:  + 0x400 (__kernel_sigreturn + 0x0)
0x7eba4a8: 0x987c0: /usr/lib/openoffice.org3/program/../basis-link/program/libpspli.so + 0x3d4a8
0x7eb3c2b: 0x987c0: /usr/lib/openoffice.org3/program/../basis-link/program/libpspli.so + 0x36c2b (psp::PPDParser::getKey(String const&) const + 0x2b)
0x7ac0729: 0x39352c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0xf0729
0x7ac0dde: 0x39352c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0xf0dde (JobSetup::Reset() + 0x13a)
0x22a81d3: 0x3feca8: /usr/lib/openoffice.org3/program/../basis-link/program/libsvtli.so + 0x1a11d3 (PrintDialog::Execute() + 0x1aa3)
0x2c44d80: 0x3d5848: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1b8d80
0x2c75da7: 0x3d5848: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1e9da7 (SfxShell::ExecuteSlot(SfxRequest&, SfxInterface const*) + 0xbb)
0x6dcaa40: 0xabb690: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x748a40 (SwView::ExecutePrint(SfxRequest&) + 0x588)
0x6da28d3: 0xabb690: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x7208d3
0x2c68e1c: 0x3d5848: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1dce1c
0x2c6916b: 0x3d5848: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1dd16b
0x2c8716f: 0x3d5848: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1fb16f
0x2c87125: 0x3d5848: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1fb125
0x7be3e62: 0x39352c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x213e62
0xec8151: 0x7b3a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x48151 (SalDisplay::DispatchInternalEvent() + 0x97)
0x979dc1: 0x4e9f0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x11dc1
0xaa72e1: 0xde1d4: /lib/libglib-2.0.so.0 + 0x332e1
0xaa9188: 0xde1d4: /lib/libglib-2.0.so.0 + 0x35188 (g_main_context_dispatch + 0x1f8)
0xaac798: 0xde1d4: /lib/libglib-2.0.so.0 + 0x38798
0xaac90a: 0xde1d4: /lib/libglib-2.0.so.0 + 0x3890a (g_main_context_iteration + 0x7a)
0x979e89: 0x4e9f0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x11e89
0xece6cd: 0x7b3a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x4e6cd (X11SalInstance::Yield(bool, bool) + 0x2f)
0x7a6d850: 0x39352c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x9d850 (Application::Yield(bool) + 0x5c)
0x7a6d89f: 0x39352c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x9d89f (Application::Execute() + 0x2b)
0x3d10fdb: 0x65918: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x1afdb
0x7a719af: 0x39352c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0xa19af
0x7a71b47: 0x39352c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0xa1b47 (SVMain() + 0x2c)
0x3d352c8: 0x65918: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x3f2c8 (soffice_main + 0xd0)
0x80487c4: 0xd00: /usr/lib/openoffice.org3/program/swriter.bin + 0x7c4 (main + 0x20)
0x7597c6: 0x16bd7c: /lib/libc.so.6 + 0x167c6 (__libc_start_main + 0xe6)
0x8048711: 0xd00: /usr/lib/openoffice.org3/program/swriter.bin + 0x711
...end stackreport details ...
...start sample ldd details ...
	linux-gate.so.1 =>  (0x00a92000)
	libgtk-x11-2.0.so.0 => /usr/lib/libgtk-x11-2.0.so.0 (0x00110000)
	libgdk-x11-2.0.so.0 => /usr/lib/libgdk-x11-2.0.so.0 (0x0050b000)
	libatk-1.0.so.0 => /usr/lib/libatk-1.0.so.0 (0x0073d000)
	libgio-2.0.so.0 => /lib/libgio-2.0.so.0 (0x00d2b000)
	libpangoft2-1.0.so.0 => /usr/lib/libpangoft2-1.0.so.0 (0x005a2000)
	libgdk_pixbuf-2.0.so.0 => /usr/lib/libgdk_pixbuf-2.0.so.0 (0x005cc000)
	libpangocairo-1.0.so.0 => /usr/lib/libpangocairo-1.0.so.0 (0x005e9000)
	libcairo.so.2 => /usr/lib/libcairo.so.2 (0x005f4000)
	libpango-1.0.so.0 => /usr/lib/libpango-1.0.so.0 (0x0066f000)
	libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0x00eb9000)
	libfontconfig.so.1 => /usr/lib/libfontconfig.so.1 (0x006b5000)
	libgmodule-2.0.so.0 => /lib/libgmodule-2.0.so.0 (0x00936000)
	libgthread-2.0.so.0 => /lib/libgthread-2.0.so.0 (0x00b88000)
	librt.so.1 => /lib/librt.so.1 (0x00de4000)
	libdbus-glib-1.so.2 => /usr/lib/libdbus-glib-1.so.2 (0x00c0d000)
	libdbus-1.so.3 => /lib/libdbus-1.so.3 (0x0075a000)
	libgobject-2.0.so.0 => /lib/libgobject-2.0.so.0 (0x0079b000)
	libglib-2.0.so.0 => /lib/libglib-2.0.so.0 (0x007de000)
	libvclplug_genli.so => /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so (0x0093a000)
	libvclli.so => /usr/lib/openoffice.org/basis3.1/program/libvclli.so (0xb7c5d000)
	libpspli.so => /usr/lib/openoffice.org/basis3.1/program/libpspli.so (0x00a93000)
	libsotli.so => /usr/lib/openoffice.org/basis3.1/program/libsotli.so (0x008be000)
	libutlli.so => /usr/lib/openoffice.org/basis3.1/program/libutlli.so (0x009bc000)
	libtlli.so => /usr/lib/openoffice.org/basis3.1/program/libtlli.so (0x00c2c000)
	libcomphelp4gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libcomphelp4gcc3.so (0x00fa6000)
	libucbhelper4gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libucbhelper4gcc3.so (0x00b8d000)
	libuno_cppuhelpergcc3.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_cppuhelpergcc3.so.3 (0x00ded000)
	libuno_cppu.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_cppu.so.3 (0x006e9000)
	libvos3gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libvos3gcc3.so (0x00a47000)
	libuno_sal.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_sal.so.3 (0x04dd9000)
	libXrandr.so.2 => /usr/lib/libXrandr.so.2 (0x00dd8000)
	libX11.so.6 => /usr/lib/libX11.so.6 (0x036f0000)
	libXext.so.6 => /usr/lib/libXext.so.6 (0x0091e000)
	libdl.so.2 => /lib/libdl.so.2 (0x00716000)
	libpthread.so.0 => /lib/libpthread.so.0 (0x00a6b000)
	libstlport_gcc.so => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libstlport_gcc.so (0x02eec000)
	libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x05137000)
	libm.so.6 => /lib/libm.so.6 (0x00ccf000)
	libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x00cf8000)
	libc.so.6 => /lib/libc.so.6 (0x058c6000)
	libXfixes.so.3 => /usr/lib/libXfixes.so.3 (0x0092e000)
	libXrender.so.1 => /usr/lib/libXrender.so.1 (0x00a86000)
	libXinerama.so.1 => /usr/lib/libXinerama.so.1 (0x00b7c000)
	libXi.so.6 => /usr/lib/libXi.so.6 (0x00bfd000)
	libXcursor.so.1 => /usr/lib/libXcursor.so.1 (0x00da8000)
	libXcomposite.so.1 => /usr/lib/libXcomposite.so.1 (0x00933000)
	libXdamage.so.1 => /usr/lib/libXdamage.so.1 (0x00a8f000)
	libselinux.so.1 => /lib/libselinux.so.1 (0x00db2000)
	libpng12.so.0 => /usr/lib/libpng12.so.0 (0x00e7f000)
	libpixman-1.so.0 => /usr/lib/libpixman-1.so.0 (0x04095000)
	libz.so.1 => /lib/libz.so.1 (0x00ea6000)
	libexpat.so.1 => /lib/libexpat.so.1 (0x03f02000)
	/lib/ld-linux.so.2 (0x0071b000)
	libcap.so.2 => /lib/libcap.so.2 (0x00b74000)
	libbasegfxli.so => /usr/lib/openoffice.org/basis3.1/program/libbasegfxli.so (0x07b42000)
	libSM.so.6 => /usr/lib/libSM.so.6 (0x00b7f000)
	libICE.so.6 => /usr/lib/libICE.so.6 (0x076d5000)
	libi18nisolang1gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libi18nisolang1gcc3.so (0x00c07000)
	libi18nutilgcc3.so => /usr/lib/openoffice.org/basis3.1/program/libi18nutilgcc3.so (0x06dcb000)
	libicuuc.so.40 => /usr/lib/libicuuc.so.40 (0x0772b000)
	libicudata.so.40 => /usr/lib/libicudata.so.40 (0xb6f10000)
	libicule.so.40 => /usr/lib/libicule.so.40 (0x06eeb000)
	libjvmaccessgcc3.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libjvmaccessgcc3.so.3 (0x00d24000)
	libuno_salhelpergcc3.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_salhelpergcc3.so.3 (0x00dcf000)
	libcrypt.so.1 => /lib/libcrypt.so.1 (0x010c8000)
	libxcb.so.1 => /usr/lib/libxcb.so.1 (0x023f4000)
	libXau.so.6 => /usr/lib/libXau.so.6 (0x00b79000)
	libattr.so.1 => /lib/libattr.so.1 (0x00dd3000)
	libuuid.so.1 => /lib/libuuid.so.1 (0x00de0000)
...end sample ldd details ...
Comment 1 Caolan McNamara 2009-04-05 05:38:59 EDT
Does this happen everytime ?, or just sometimes ?

And what are the printer details, e.g. system->administration->printing, right click on printer->properties->make and model

There have been a few reports of this, but it has frustratingly been impossible to reproduce locally as of yet

*** This bug has been marked as a duplicate of bug 478933 ***

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