Bug 494727
| Summary: | page missing in RHN (404 error) | ||
|---|---|---|---|
| Product: | [Retired] Red Hat Network | Reporter: | Issue Tracker <tao> |
| Component: | RHN/Web Site | Assignee: | Sebastian Skracic <sskracic> |
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Red Hat Network Quality Assurance <rhn-qa-list> |
| Severity: | medium | Docs Contact: | |
| Priority: | medium | ||
| Version: | rhn250 | CC: | acressma, dhughes, ggainey, psklenar, rhn-bugs, sskracic, tao |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | All | ||
| OS: | Linux | ||
| Whiteboard: | US=84134 | ||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2010-03-17 23:31:54 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 519243 | ||
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Description
Issue Tracker
2009-04-07 21:54:01 UTC
Hello, I'm not sure whether this should go to you or helpdesk, but I thought I'd start here. We got the below customer query: I was updating a system's entitlements, and added a Virtualization Entitlement to a system. When I clicked 'Update', a message informed me that RHN had performed 'extra steps' to ensure the system was entitled properly. It had a 'Click here for more information' moniker that I am really keen on reading, seeing as I like to know what is being done to my systems. When I clicked on it, it took me to a '404 Page Not Found' error doc. The URL is supposedly 'https://rhn.redhat.com/help/reference/s1-sm-systems.html#S3-SM-SYSTEM-DETAILS'. Can you update the website so that the "more information" can be reached? Thanks, Rachael Baldwin Customer Service Associate Red Hat, Inc This event sent from IssueTracker by rbaldwin [Customer Service Americas] issue 283896 A BZ is the right thing to do here. Updating the link requires an app fix, so this isn't a quick change. Also, I'm not certain that the "what happens when you add Virt" section of the help docs ever got written before RHN500 went out the door - there may not be a real place to point this to :( *** Bug 469769 has been marked as a duplicate of this bug. *** *** Bug 509517 has been marked as a duplicate of this bug. *** Fixed lot of outdated help URLs (page anchors in particular) with f3ca63ff07f4264e0517e73167d75f538695f6d5. We should probabably point anything proxy/satellite-related to the top of the Satellite documentation tree - that separates us from having to figure out specific proxy versions to point at. For the Virt/Virt-Plat page - there is a kbase article here: http://kbase.redhat.com/faq/docs/DOC-9933 Perhaps we should point at it, it's the best description we have of all the steps involved in getting a host successfully identified/entitled? Satellite/Proxy docs are here: http://www.redhat.com/docs/manuals/satellite/ The link in question has been updated to http://kbase.redhat.com/faq/docs/DOC-9933. Change ce77534b333099def17cbfdbfe0db69f39d1190b. Verified in webdev. Testopia id = 11248 Test Steps: 1. Go to systems details page and click on Properties. 2. In the Add-On Entitlements section, click on Virtualization or Virtualization Platform. 3. Click on Update Properties 4. A confirmation message is displayed at the top of the screen. 5. Click on the 'See HERE for more info' help link Result: The link points to a kbase article located at http://kbase.redhat.com/faq/docs/DOC-9933. |