Bug 495853 - Email notifications sometimes have CR (^M) characters
Summary: Email notifications sometimes have CR (^M) characters
Keywords:
Status: CLOSED NEXTRELEASE
Alias: None
Product: Bugzilla
Classification: Community
Component: Email Notifications
Version: 3.2
Hardware: All
OS: Linux
low
medium
Target Milestone: ---
Assignee: David Lawrence
QA Contact:
URL:
Whiteboard:
: 487711 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2009-04-15 06:27 UTC by Jan Pazdziora
Modified: 2013-06-24 04:03 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2009-04-17 15:28:23 UTC
Embargoed:


Attachments (Terms of Use)
Example of an email where line ends are OK. (3.58 KB, application/octet-stream)
2009-04-15 06:28 UTC, Jan Pazdziora
no flags Details
Example of an email where I see the CR characters. (3.69 KB, application/octet-stream)
2009-04-15 06:28 UTC, Jan Pazdziora
no flags Details

Description Jan Pazdziora 2009-04-15 06:27:32 UTC
Description of problem:

Some emails that I get from bugzilla have CR character (^M) appended in all lines. I suspect that happens when people use Opera, as I suspect that Opera sends those CR characters in forms and somehow it also affects how the email look like.

Version-Release number of selected component (if applicable):

Bugzilla as of today (3.2).

How reproducible:

I've seen a lot of them lately but I'm not sure how deterministic it is.

Steps to Reproduce:
1. Have email notifications turned on.
2. Have someone add a comment or change something on the bugzilla from Opera
  
Actual results:

Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
MIME-Version: 1.0
X-Scanned-By: MIMEDefang 2.58 on 172.16.52.254
Content-Length: 764

Please do not reply directly to this email. All additional=0D
comments should be made in the comments box of this bug.=0D
=0D
=0D
https://bugzilla.redhat.com/show_bug.cgi?id=3D316011=0D
=0D
=0D
Martin Ko=C4=8D=C3=AD <mkoci> changed:=0D
=0D
           What    |Removed                     |Added=0D


Expected results:

Content-Type: text/plain; charset="UTF-8"
MIME-Version: 1.0
X-Scanned-By: MIMEDefang 2.58 on 172.16.52.254
Content-Length: 694

Please do not reply directly to this email. All additional
comments should be made in the comments box of this bug.


https://bugzilla.redhat.com/show_bug.cgi?id=316011


Subhendu Ghosh <sghosh> changed:

Additional info:

Comment 1 Jan Pazdziora 2009-04-15 06:28:19 UTC
Created attachment 339630 [details]
Example of an email where line ends are OK.

Comment 2 Jan Pazdziora 2009-04-15 06:28:54 UTC
Created attachment 339631 [details]
Example of an email where I see the CR characters.

Comment 3 David Lawrence 2009-04-15 21:19:44 UTC
Thanks for the report. I am working with eng-systems now to see if we can figure out where these extra characeters are originating from.

Dave

Comment 4 David Lawrence 2009-04-15 21:25:57 UTC
*** Bug 487711 has been marked as a duplicate of this bug. ***

Comment 5 David Lawrence 2009-04-17 15:28:23 UTC
I fix has been found and a new perl-Email-MIME-Encodings package is being pushed today to production to fix this issue. Please reopen this bug if the problem still occurs after today.

Dave


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