Red Hat Bugzilla – Bug 54339
Will not install unless in expert and then does not fully install.
Last modified: 2007-04-18 12:37:30 EDT
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Description of problem:
Tried several iterations of hardware (AMD K6-3 750 MHz on Tyan motherboard
with the VIA chipset) and could not install unless in expert mode.
Installer would crash after package selection was completed. No speceific
error code. Only a gtk crirtical warning that ! = null. Expert mode
installs, but at the end of the installation, the x-windows configuration
crashes when testing the configuration (have not been able to try without
testing x.) Also, the installer did not properly configure the services
upon reboot. Some of the system V services are enabled by default, but it
took 4 installs before what I thought were the defaults were enabled (I.e.
sendmail, linuxconf, etc. Not that I need them, but I chose the custopm -
everything install option.) The packages appear to be installed, but they
are not configured.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1.Install RedHat with standard options
2.Install RedHat in expert mode and test X configuration
Actual Results: See description
Expected Results: RedHat would install and configure everything for a
What kind of machine is it? Is it in the meridian building?
No, it is a home built machine. Tyan (model #?) motherboard with an AMD k6-3 750
MHz processor, 256 Mb of SDRAM on a 133 MHz bus, Riva 128 Mb video card (PCI),
two NICS: linksys lne100-TX and Netgear fa310-TX. SoundBlaster Live soundcard,
USB (on the motherboard), two ATA 100 Western Digital Hard Drives and a 48X acer
CDROM. If you need more specific info, let me know. I do not yet have internet
at the house so I'll have to write it down and bring it in with me tomorrow.
Thanks for the follow up.
This is very strange behavior. It sounds like you have pretty common hardware.
It would help to have more of the debug message when the crash happens.
Unfortunately, when the system locks up, there is no way to get to the debug
message. The system is locked completely. There is no chance to get to the other
screens (f1-f5.) I have tried another reinstall, and when I do not test the X
configuration, the install completes fine.
With the regular install, the error message was something like:
gtk+ critical ... " ! = null "
I was unable to get it printed out, and, quite frankly, I'd rather not reinstall
if possible. If the message is critical, I will reinsand write it all down. I am
sure that the end of the error was " ! = null "
I don't know...it sounds like something is going wrong with the X server. On
some cards, it seems like starting two X servers causes problems. You're
already running one, which is the graphical installer, and then testing the X
configuration causes another one to start.
Does the behavior in bug #28373 sound like the problem you are seeing?
That bug does not sound similar to the problems I was experiencing.
Unfortunately, everything else about the install process ran fine in expert
mode. In standard mode, it never made it to the package selection scree, and the
error message had no line number (or any other identifier for that matter), but
did give the error: `widget != NULL'.
Hmm...I don't really know where to go from here. Is there any way you could
bring the machine in so we could have a look at it? Also, does 7.2 display the
This is 7.2 install. 7.0 and 7.1 installed with no problem. Again, I'm just
submitting the bug so that we can refine the install process. It's probably just
my video card (STB Velocity 128 4Mb.) If you want to close it as "not a bug" so
that you can move on to more important stuff, that's fine. I can bring it in,
but since it is my home system I would have to be there when it is tested.
Oh, it was filed against 7.1. Changing versions.
I think it would just take a minute for you and me to try an install and
duplicate the behavior, but if it's too much trouble to bring it in then I
understand. Just out of curiosity, did you click the "Hide Help" button on the
first screen of the installer?
I tried hiding and not hiding the help bar thinking that would make a
difference, but it didn't.
I can bring it in next week, on like thursday or friday (nov. 2/3.) Let me know
what would work for you.
Thursday sounds fine.
Have you had the chance to bring your machine in?
No. I apologize. I was sick the week we were supposed to coordinate and have
since been reassigned to several new projects. Please let me know what day (from
Wednesday on) would work to meet before noon.
Could you bring the machine by os-devel sometime and we'll have a look.
Closing due to inactivity. Please reopen if you have more information.