Red Hat Bugzilla – Bug 55298
Linux install Boot-20000407 + Updates-disk-20000419 does not work on Compaq server proliant DL360 wtih 2 NIC and RAID harddisk
Last modified: 2005-10-31 17:00:50 EST
Description of Problem:
I'm trying to install Linux Red Hat 6.2 on a Compaq Proliant DL360 server
with 2 NIC.
When I try to install from the RedHat 6.2 CDROM I have the same problem
than BUG10687. So I made a boot disk with the file "boot-20000407.img" and
an anaconda update disk with "update-disk-20000419.img".
Then when I try to install from those 2 disks, just before using FDISK to
partition my RAID disk, I get the message : "An error has occured - no
valid devices were found on which to create new file systems. Please check
your hardware for the cause of this problem".
I checked my hardware and it is OK. (Anyway, the installation from the
RH6.2 CDROM works fine during the fdisk part ...).
Version-Release number of selected component (if applicable):
To reproduce the bug, you ned to create a RH6.2 boot disk form the
file "boot-20000407.img" and an anaconda update disk from the
Then try to install Linux RH6.2 on a compaq server with 2 NIC an a RAID
Steps to Reproduce:
1. Insert the "RH6.2 boot" floppy in the floppy drive
2. Turn on your compaq server
3. At the linux prompt type : "linux updates"
4. When asked insert your "anaconda updates floppy disk" in the floppy
drive, then press enter
5 . Go on with the installation program untill the screen : "Installation
6 . Select "custom installation" and "use Fdisk", then click "next"
7. you get the error message : "An error has occured - no valid devices
were found on which to create new file systems. Please check your hardware
for the cause of this problem"
7. drop you to the fdisk windows ...
Are you using a Compaq Smart Array controller? If so, you will need to use
either the firmware on the card or the Compaq SmartStart cd to create the
logical RAID devices on the controller.
I think you are seeing the error from the installer because it doesn't see any
logical devices attached to the RAID controller. Does that help?
Yes, we are using a Compaq Smart Array controller, and the logical RAID device
is allready created.
And the drive is correctly found by anaconda when I install Linux directly from
the RedHat6.2 CDROM (In this case, I can use "fdisk" and create my partitions,
and go on with the installation untill the "bug10687" caused by my 2 NIC).
To avoid the "bug10687", I try to install Linux from the boot diskette "boot-
20000407.img" and "update-disk-20000419.img" downloaded from your support site,
and in this case, the drive is not found by anaconda and I get the error
message just before using fdisk.
(Sorry for my English, I hope my explanations are clear enought).
Can you tell me what kind of Smart Array you are using? We have a lot of
ProLiant equipment in our test lab, so I'd like to reproduce your situation with
the same hardware.
Also, are you interested in trying a newer version of Red Hat Linux? I believe
that these problems have been fixed in the more recent releases.
The Smart Array version we are using is "1.42". with 2 18,6 Gb disks.
We are currently not interested in another version of Linux as all our other
servers are running Linux Redhat 6.
I think you are giving me the number of the firmware revision on the SmaryArray,
not the model number for the array. SmaryArray model numbers are like 5300,
5302, 4250ES, 532, etc.
Ok. 1.42 is the firmaware version.
I had Compaq support on the phone. For my DL360 proliant server, the Smart
Array controller is an "Integrated Smart Array Controller" (no model number).
Ok, I know what that is. We have the hardware for that, and I'll test it today.
Thank you, I'm waiting for your answer.
Sorry, I've been sick for a few days. I tried testing this today and I
duplicated the behavior. Unfortunately, there's not much we can do about it.
The integrated Smart Array uses the cciss driver instead of the cpqarray driver
that the more conventional SmartArray cards use. 6.2 predates the release of
the integrated SmaryArray, so the installer doesn't know anything about the
card, nor does it have a driver to load even if it could identify the card.
I then tried 7.2, which worked fine. I know that you are using 6.2 on your
other servers, but there's not much we can do to make this hardware work under
6.2 without pretty significant engineering work, and we can't afford to spend
that kind of time on a release that is almost two years old.