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Bug 624560 - wacom control panel functions are not working
Summary: wacom control panel functions are not working
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: wacomcpl
Version: 6.0
Hardware: All
OS: Linux
urgent
urgent
Target Milestone: rc
: ---
Assignee: Peter Hutterer
QA Contact: desktop-bugs@redhat.com
URL:
Whiteboard:
: 624905 (view as bug list)
Depends On:
Blocks: 642915 681710
TreeView+ depends on / blocked
 
Reported: 2010-08-16 23:14 UTC by Scott Spurrier
Modified: 2018-11-14 18:42 UTC (History)
9 users (show)

Fixed In Version: xorg-x11-drv-wacom-0.10.5-7.el6 wacomcpl-0.9.0-2.el6
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2011-05-19 14:30:40 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
wacomcpl-err.log (820 bytes, text/plain)
2010-08-17 01:39 UTC, Scott Spurrier 		no flags Details
wacomcpl.strace (2.91 MB, text/plain)
2010-08-23 15:22 UTC, Scott Spurrier 		no flags Details
wacomcpl-error.log (455 bytes, text/plain)
2010-08-23 17:25 UTC, Scott Spurrier 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHEA-2011:0807 0 normal SHIPPED_LIVE xorg-x11-drv-wacom and wacomcpl enhancement update 2011-05-18 18:21:19 UTC

Internal Links: 651614

Description Scott Spurrier 2010-08-16 23:14:39 UTC 
While wacomcpl doesn't appear to need explicit definitions for the devices, many of the functions in the control panel are not working in RHEL 6.

Notably:
1. Attempting to change the screen mapping will freeze the applications. This is important because we need to specify that certain tablets be confined to a single screen when using Twinview.

2. The Calibration function fails. It returns an error message. 

3. The tool buttons button assignment doesn't work. If you attempt to change the button assignment to a different function, it will just reset back to it's original value after you save it.
Comment 3 RHEL Program Management 2010-08-16 23:38:34 UTC 
This issue has been proposed when we are only considering blocker
issues in the current Red Hat Enterprise Linux release.

** If you would still like this issue considered for the current
release, ask your support representative to file as a blocker on
your behalf. Otherwise ask that it be considered for the next
Red Hat Enterprise Linux release. **
Comment 5 Scott Spurrier 2010-08-17 01:39:38 UTC 
Created attachment 439044 [details]
wacomcpl-err.log
Comment 6 Peter Hutterer 2010-08-17 05:05:50 UTC 
(In reply to comment #0)
> 2. The Calibration function fails. It returns an error message. 

This is a simple typo and can be fixed easily.
Reproducible on tablets that support touch and tabletPCs only when clicking the "Calibrate" button after selecting the device.
Comment 9 RHEL Program Management 2010-08-18 21:33:18 UTC 
Thank you for your bug report. This issue was evaluated for inclusion
in the current release of Red Hat Enterprise Linux. Unfortunately, we
are unable to address this request in the current release. Because we
are in the final stage of Red Hat Enterprise Linux 6 development, only
significant, release-blocking issues involving serious regressions and
data corruption can be considered.

If you believe this issue meets the release blocking criteria as
defined and communicated to you by your Red Hat Support representative,
please ask your representative to file this issue as a blocker for the
current release. Otherwise, ask that it be evaluated for inclusion in
the next minor release of Red Hat Enterprise Linux.
Comment 13 Denise Dumas 2010-08-19 17:29:32 UTC 
Scott, can you please verify ASAP with the customer that the scratch build corrects the issue?
Comment 16 Scott Spurrier 2010-08-23 15:22:03 UTC 
Created attachment 440412 [details]
wacomcpl.strace
Comment 18 Scott Spurrier 2010-08-23 17:25:21 UTC 
Created attachment 440436 [details]
wacomcpl-error.log
Comment 31 Peter Hutterer 2010-10-08 05:59:57 UTC 
new package xorg-x11-drv-wacom-0.10.5-7.bz624560.el6 for testing

http://people.redhat.com/~phuttere/rpms/624560/

Includes a patch to allow for calibration of the device on Screen1. Note that I can only test with an Intuos3 here and it's hard to detect whether calibration is correct or not. Depending on the calibration, I noticed that the cursor may move back onto Screen0 on the left edge of the tablet.

Known problem: If the device is calibrated for Screen1 and then calibration for Screen0 is selected, the cursor gets stuck on the left screen. The same when the device was calibrated and is changed to Screen0.
Workaround: remove TopX, TopY, BottomX and BottomY lines from $HOME/.wacomcplrc and replug the tablet or restart X.
Comment 37 Peter Hutterer 2010-10-27 06:47:49 UTC 
New packages available for testing. Both xorg-x11-drv-wacom and wacomcpl had to be updated again.

http://people.redhat.com/~phuttere/rpms/624560/

Known issues:
Hitting the "Reset" button when some buttons are on Ignore or set to Keystroke causes an error message to appear.

Please let us know of any remaining issues.
Comment 38 Peter Hutterer 2010-10-28 06:18:43 UTC 
New packages available for testing at http://people.redhat.com/~phuttere/rpms/624560/, again both xorg-x11-drv-wacom and wacomcpl have seen additional patches.

These packages remove the error messages pointed out in Comment 37.

Please let us know of any remaining issues.
Comment 43 Peter Hutterer 2010-11-26 06:18:08 UTC 
New packages available for testing at
http://people.redhat.com/~phuttere/rpms/624560/, xorg-x11-drv-wacom
has been updated but I've rebuilt wacomcpl to make sure the latest combination is available.
Comment 45 Peter Hutterer 2011-01-17 06:08:56 UTC 
New packages available for testing at http://people.redhat.com/~phuttere/rpms/624560/. Both wacomcpl and xorg-x11-drv-wacom have been updated. Previous patches have been reverted and new patches added to address the calibration issue.

Please let me know if this fixes the issues.

Notes on the usage of wacomcpl and its settings file:
wacomcpl will save $HOME/.wacomcplrc and the calibration tool will append to that file if used. Both tools stylus and eraser must be changed to TwinView and assigned to a screen in wacomcpl first for calibration to work properly.

The .wacomcplrc script must be run after X startup or device plug to apply the settings.
Comment 48 Suzanne Logcher 2011-03-02 21:51:38 UTC 
*** Bug 624905 has been marked as a duplicate of this bug. ***
Comment 50 Michael Boisvert 2011-04-19 15:49:10 UTC 
Using kernel-2.6.32-131.0.1.el6, wacomcpl-0.9.0-3.el6 and
xorg-x11-drv-wacom-0.10.5-9.el6 the Cintiq 21UX/21UX2 have the ability to utilize all wacomcpl functions. 

Verified.
Comment 51 errata-xmlrpc 2011-05-19 14:30:40 UTC 
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2011-0807.html
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