Red Hat Bugzilla – Bug 64713
xsane can't find scanner
Last modified: 2007-04-18 12:42:30 EDT
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Description of problem:
xsane can't find scanner. Previous version did just fine.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. run xsane as root (to avoid permissions/ownership issues)
2. it can't find the scanner device
Actual Results: Can't scan anything with SCSI aic7xxx based HP C2500A scanner
Expected Results: Should find scanner, previous versions did
Upgraded from RHL 7.2. All of the SCSI devices LUNs changed. cdrecord -scanbus
reports (output cleaned up for insertion here):
0,3,0 3) 'ECRIX' 'VXA-1' '2B7B' Removable Tape
1,2,0 102) 'HP' 'C2500A' '3332' Processor
2,0,0 200) 'PHILIPS' 'PCRW1208' '1.2' Removable CD-ROM
Tape drive and IDE CD-R drive work fine.
Think I have some crufty config files somewhere... and can't figure out how to
make the scanner work again.
More info from dmesg (edited for insertion here):
SCSI subsystem driver Revision: 1.00
kmod: failed to exec /sbin/modprobe -s -k scsi_hostadapter, errno = 2
PCI: Found IRQ 10 for device 02:00.0
PCI: Found IRQ 11 for device 02:01.0
PCI: Sharing IRQ 11 with 00:1f.3
scsi0 : Adaptec AIC7XXX EISA/VLB/PCI SCSI HBA DRIVER, Rev 6.2.5
<Adaptec 2940 Ultra SCSI adapter>
aic7880: Ultra Wide Channel A, SCSI Id=7, 16/253 SCBs
scsi1 : Adaptec AIC7XXX EISA/VLB/PCI SCSI HBA DRIVER, Rev 6.2.5
<Adaptec 2902/04/10/15/20/30C SCSI adapter>
aic7850: Single Channel A, SCSI Id=7, 3/253 SCBs
Vendor: ECRIX Model: VXA-1 Rev: 2B7B
ANSI SCSI revision: 02
Vendor: HP Model: C2500A Rev: 3332
ANSI SCSI revision: 02
st: Version 20020205, bufsize 32768, wrt 30720, max init. bufs 4, s/g segs 16
Attached scsi tape st0 at scsi0, channel 0, id 3, lun 0
hdc: ATAPI 48X CD-ROM drive, 128kB Cache, UDMA(33)
Uniform CD-ROM driver Revision: 3.12
scsi2 : SCSI host adapter emulation for IDE ATAPI devices
Vendor: PHILIPS Model: PCRW1208 Rev: 1.2
Type: CD-ROM ANSI SCSI revision: 02
Attached scsi generic sg1 at scsi1, channel 0, id 2, lun 0, type 3
(scsi0:A:3): 10.000MB/s transfers (10.000MHz, offset 15)
Thanks in advance for any help.
I also upgraded from RHL 7.2.
An 'strace xsane' unveils that xsane is not able to load any libraries from
/usr/lib/sane. It seems that several softlinks are missing that xsane looks for.
Creating a softlink like
ln -s libsane-mustek_usb.so.1.0.7 libsane-mustek_usb.so.1
made my Mustek 1200CU USB scanner work.
*** This bug has been marked as a duplicate of 64964 ***
Thank you for the comment. Simply marking this as a duplicate of another bug
report did NOT email me. Making a comment DID email me. Bug 64964 is the
correct bug number for this problem. The temporary solution noted in the bug
64964 says that simply running /sbin/ldconfig will fix the problem. It didn't
for me. I also had to make a symlink. Not complaining because it was simple
enough to do... and I'm *SO GLAD* to have found a solution here!