Bug 648055 - Problem with Pidgin tooltips
Summary: Problem with Pidgin tooltips
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: qtcurve-kde4
Version: 14
Hardware: Unspecified
OS: Unspecified
low
medium
Target Milestone: ---
Assignee: Thomas Janssen
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2010-10-30 18:08 UTC by Mattia Verga
Modified: 2010-12-22 21:19 UTC (History)
6 users (show)

Fixed In Version: qtcurve-gtk2-1.7.0-1.fc13
Clone Of:
: 681711 (view as bug list)
Environment:
Last Closed: 2010-11-19 22:32:14 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
For contact with image the tooltip is partially showed outside the pidgin window (51.48 KB, image/jpeg)
2010-10-30 18:08 UTC, Mattia Verga
no flags Details
For contact without image the tooltip is showed (46.71 KB, image/jpeg)
2010-10-30 18:08 UTC, Mattia Verga
no flags Details


Links
System ID Private Priority Status Summary Last Updated
KDE Software Compilation 256059 0 None None None Never

Description Mattia Verga 2010-10-30 18:08:06 UTC
Created attachment 456660 [details]
For contact with image the tooltip is partially showed outside the pidgin window

Description of problem:
Tooltips that show contact information in Pidgin are not displayed correctly. If the contact has an image the tooltip is only partially showed (see pidgin1.jpg), however if there is no image for the contact the tooltip is correctly showed (see pidgin2.jpg).
I had the same problem with F13, not sure after what component upgrade it started... but after upgrading to F14 and having the same problem I suspect there's something wrong in Pidgin, because KDE, Xorg, mesa and drivers are changed.
Using KDE with no desktop effects enabled and standard xorg ati drivers.


Version-Release number of selected component (if applicable):
pidgin.x86_64                       2.7.4-1.fc14 (same problem with 2.7.3)
xorg-x11-server-Xorg.x86_64            1.9.0-15.fc14
xorg-x11-drv-ati.x86_64                6.13.1-0.3.20100705git37b348059.fc14
mesa-dri-drivers.x86_64                    7.9-1.fc14
kdebase.x86_64                         6:4.5.2-2.fc14


How reproducible:
Always

Steps to Reproduce:
1.hover the mouse over a contact with image: tooltip partially showed
2.hover the mouse over a contact withou image: tooltip correctly showed

Comment 1 Mattia Verga 2010-10-30 18:08:42 UTC
Created attachment 456661 [details]
For contact without image the tooltip is showed

Comment 2 Mattia Verga 2010-11-03 19:29:44 UTC
With the help of Pidgin developers (http://developer.pidgin.im/ticket/12840) I found that the problem is related only to QtCurve theme. If I change to another theme the tooltips are correctly shown.

Comment 3 Thomas Janssen 2010-11-03 19:42:39 UTC
Hmm.. Clearly not a packaging bug.

Please note it there: 
http://kde-look.org/content/show.php?action=content&content=40492

There isn't much i can do, not even decide if it's really a Qtcurve bug or a Pidgin one.

Thanks

Comment 4 Mattia Verga 2010-11-04 16:12:38 UTC
Opened a bug in KDE (however I'm not sure QtCurve is or is not really part of KDE).

Comment 5 Mattia Verga 2010-11-04 18:53:10 UTC
Ok, the problem seems to be due to the way QtCurve generates tooltips with rounded corners. The developers knows this, the workaround is to check the "do not round corners for - tooltips" checkbox in QtCurve configuration panel.

If you want, close this ticket. But if there's a way to put this configuration as default at packaging time would be better.

Thank you

Comment 6 Sergio Basto 2010-11-08 20:41:51 UTC
(In reply to comment #5)
> Ok, the problem seems to be due to the way QtCurve generates tooltips with
> rounded corners. The developers knows this, the workaround is to check the "do
> not round corners for - tooltips" checkbox in QtCurve configuration panel.

I got a similar bug with pidgin tooltips , but only with my migrate home from older version, ie if I install pidgin in other user tooltips are well . 


But how or where I found QtCurve configuration panel.
to check the "do not round corners for - tooltips" 
and see if it is the same problem .

Comment 7 Sergio Basto 2010-11-08 21:10:19 UTC
Hi, 
on kde -> system settings -> application appearance -> gtk + appearance , change widget style to clearlooks . resolve the problem , back to QtCurve , I got the problem again.

Comment 8 Mattia Verga 2010-11-09 08:50:28 UTC
(In reply to comment #6)
> (In reply to comment #5)
> > Ok, the problem seems to be due to the way QtCurve generates tooltips with
> > rounded corners. The developers knows this, the workaround is to check the "do
> > not round corners for - tooltips" checkbox in QtCurve configuration panel.
> 
> I got a similar bug with pidgin tooltips , but only with my migrate home from
> older version, ie if I install pidgin in other user tooltips are well . 
> 
> 
> But how or where I found QtCurve configuration panel.
> to check the "do not round corners for - tooltips" 
> and see if it is the same problem .

Hi,
On kde -> system settings -> application appearance -> style change style to GTK+ Style, then click on the Configure button on the right.
In the configuration window set the "do not round corners for - tooltips" (if I remember right is under the "rounding" tab) and click ok.
When you return to kde -> system settings -> application appearance -> style you can change back to Oxygen or whatever style you have before the change, or simply don't apply changes on exit (changes for the gtk+ theme are applied anyway).

Comment 9 Sergio Basto 2010-11-10 22:59:38 UTC
(In reply to comment #8)
> Hi,
> On kde -> system settings -> application appearance -> style change style to
> GTK+ Style, then click on the Configure button on the right.
> In the configuration window set the "do not round corners for - tooltips" (if I
> remember right is under the "rounding" tab) and click ok.
> When you return to kde -> system settings -> application appearance -> style
> you can change back to Oxygen or whatever style you have before the change, or
> simply don't apply changes on exit (changes for the gtk+ theme are applied
> anyway).

Thanks, that's it, I though that was a problem of upgrading fedora but it is not. I test it with other user and test it with other machine and got same results.

Thanks,

Comment 10 Fedora Update System 2010-11-11 12:08:43 UTC
qtcurve-gtk2-1.7.0-1.fc14,qtcurve-kde4-1.7.0-1.fc14 has been submitted as an update for Fedora 14.
https://admin.fedoraproject.org/updates/qtcurve-gtk2-1.7.0-1.fc14,qtcurve-kde4-1.7.0-1.fc14

Comment 11 Fedora Update System 2010-11-11 12:08:51 UTC
qtcurve-gtk2-1.7.0-1.fc13,qtcurve-kde4-1.7.0-1.fc13 has been submitted as an update for Fedora 13.
https://admin.fedoraproject.org/updates/qtcurve-gtk2-1.7.0-1.fc13,qtcurve-kde4-1.7.0-1.fc13

Comment 12 Fedora Update System 2010-11-11 22:14:35 UTC
qtcurve-gtk2-1.7.0-1.fc13, qtcurve-kde4-1.7.0-1.fc13 has been pushed to the Fedora 13 testing repository.  If problems still persist, please make note of it in this bug report.
 If you want to test the update, you can install it with 
 su -c 'yum --enablerepo=updates-testing update qtcurve-gtk2 qtcurve-kde4'.  You can provide feedback for this update here: https://admin.fedoraproject.org/updates/qtcurve-gtk2-1.7.0-1.fc13,qtcurve-kde4-1.7.0-1.fc13

Comment 13 Mattia Verga 2010-11-12 15:22:37 UTC
Well, it doesn't solve the bug (with rounded tooltips active the problem still exist), but I think this upgrade masks it the right way making square tooltips as defaults, so users don't think there's any problem.
If you agree I think this bug can be closed when the upgrade hit updates repo, since users will not open new bugs related to that.

Comment 14 Thomas Janssen 2010-11-12 15:28:14 UTC
Right, it doesn't solve it. Problem is, upstream isn't able to reproduce it. Means until they find a way to do so and fix the bug afterwards, it's at least the best to have square tooltips by default.

Yes, the bug will be closed automatically once the update hits stable.

Comment 15 Fedora Update System 2010-11-19 22:32:04 UTC
qtcurve-gtk2-1.7.0-1.fc14, qtcurve-kde4-1.7.0-1.fc14 has been pushed to the Fedora 14 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 16 Fedora Update System 2010-11-19 22:33:46 UTC
qtcurve-gtk2-1.7.0-1.fc13, qtcurve-kde4-1.7.0-1.fc13 has been pushed to the Fedora 13 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 17 Sergio Basto 2010-12-13 18:12:26 UTC
Hi, I have other issue with pidgin , and wonder if is not the same problem, when startup pidgin , icon on systray initialize 4 times bigger than it should . 
So I have to go to preferences choose not show icon in systray and back again to always , I fix the icon .
Anyone have same problem ?

Comment 18 Sergio Basto 2010-12-22 21:19:01 UTC
yeah , problem with rounded tooltips in pidgin still exist with qtcurve-kde4-1.8.1, disable "the not rounded" tooltips we got same problem.


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