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Bug 64886 - scanner stoped working after rh7.2==>rh7.3 upgrade
scanner stoped working after rh7.2==>rh7.3 upgrade
Status: CLOSED DUPLICATE of bug 64964
Product: Red Hat Linux
Classification: Retired
Component: sane (Show other bugs)
All Linux
medium Severity medium
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Assigned To: Tim Waugh
David Lawrence
Depends On:
  Show dependency treegraph
Reported: 2002-05-13 17:36 EDT by Need Real Name
Modified: 2007-04-18 12:42 EDT (History)
0 users

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Last Closed: 2002-05-13 17:37:35 EDT
Type: ---
Regression: ---
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Documentation: ---
Verified Versions:
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oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Attachments (Terms of Use)
long directory listing of /usr/lib/sane (3.54 KB, text/plain)
2002-05-13 17:37 EDT, Need Real Name
no flags Details

  None (edit)
Description Need Real Name 2002-05-13 17:36:05 EDT
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.9) Gecko/20020408

Description of problem:
After upgrading to 7.3, the scanner stopped working.  sane-find-scanner was able
to find the vendor and product number of the scanner but could not find the
scanner's name.  The scanner is an HP5200C.  scanimage -L reported that there
was no scanner.  /var/log/messages had a ton of "usb_control/bulk_msg: timeout"

After hunting around a bit I found /usr/lib/sane and noticed that there were
very few symbolic links from the generic libraries to the specific libraries.  I
added "ln -s libsane-hp.so.1.0.7 libsane-hp.so.1" and now everything works fine.

I'm not sure why the upgrade didn't add the appropriate symbolic links.

Attached is a complete list of the /usr/lib/sane directory.  Only the
libsane-hp.so.1 link was added manually.

Note: the computer that had this install problem had originally been installed
with rh6.1 and subsequently upgraded to 6.2, 7.0, 7.1, 7.2, and 7.3
Comment 1 Need Real Name 2002-05-13 17:37:30 EDT
Created attachment 57164 [details]
long directory listing of /usr/lib/sane
Comment 2 Tim Waugh 2002-05-15 06:57:50 EDT

*** This bug has been marked as a duplicate of 64964 ***

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