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Bug 713596 - [fix available] oowriter crashes when opened certain docx
Summary: [fix available] oowriter crashes when opened certain docx
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: libreoffice
Version: 6.1
Hardware: x86_64
OS: Linux
medium
medium
Target Milestone: rc
: ---
Assignee: Caolan McNamara
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks: 756082
TreeView+ depends on / blocked
 
Reported: 2011-06-15 20:51 UTC by Yogesh
Modified: 2018-11-14 12:47 UTC (History)
6 users (show)

Fixed In Version: libreoffice-3.4.5.2-4.el6
Doc Type: Bug Fix
Doc Text:
Cause: some table structures in docx cannot be represented in writer Consequence: crash on load of certain .docx Fix: Detect table conversion failures Result: docx imports with reduced table fidelity rather than crashing
Clone Of:
Environment:
Last Closed: 2012-06-20 12:53:00 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 659394 0 low CLOSED [abrt] openoffice.org-calc-1:3.3.0-15.2.fc14: atomic_exchange_and_add: Process /usr/lib/openoffice.org3/program/scalc.bi... 2021-02-22 00:41:40 UTC
Red Hat Product Errata RHEA-2012:0798 0 normal SHIPPED_LIVE new packages: libreoffice 2012-06-19 21:00:52 UTC

Internal Links: 659394

Description Yogesh 2011-06-15 20:51:13 UTC
Created attachment 504942 [details]
docx file that crashes openoffice

Description of problem:
oowriter crashes when opened certain docx file. Attaching Core_StepByStep.docx file with this case.

Version-Release number of selected component (if applicable):
openoffice.org-writer-3.2.1-19.6.el6_0.5.x86_64

How reproducible:
always

Steps to Reproduce:
run command
$ /usr/lib64/openoffice.org3/program/swriter.bin -writer file:///path_to_Core_StepByStep.docx
  
Actual results:
openoffice crashes.

Expected results:
Openoffice should not crash

Additional info:
This is the message appears on screen several times before crash happens
/builddir/build/BUILD/OOO320_m19/writerfilter/source/dmapper/GraphicImport.cxx:1726 failed. Message :Unknown property: AlternativeText

Similar to F14 bug
https://bugzilla.redhat.com/show_bug.cgi?id=667082

Comment 3 David Tardon 2011-06-16 08:13:56 UTC
this is a variation of bug 659394

Comment 4 RHEL Program Management 2011-07-06 00:01:25 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.

Comment 5 Yogesh 2011-08-30 09:33:53 UTC
I can see the bug is tagged as '[fix available]'. What is the fix?

Comment 18 Siddharth Nagar 2012-02-14 16:29:27 UTC
Transferring this bug to the libreoffice. We plan to address this as part of
the transition to libreoffice starting with RHEL 6.3

Comment 22 Caolan McNamara 2012-05-01 09:47:09 UTC
    Technical note added. If any revisions are required, please edit the "Technical Notes" field
    accordingly. All revisions will be proofread by the Engineering Content Services team.
    
    New Contents:
Cause: some table structures in docx cannot be represented in writer

Consequence: crash on load of certain .docx

Fix: Detect table conversion failures

Result: docx imports with reduced table fidelity rather than crashing

Comment 24 errata-xmlrpc 2012-06-20 12:53:00 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHEA-2012-0798.html

Comment 25 Toni Willberg 2012-08-07 10:58:23 UTC
I can reproduce this with latest version but different file, opened new bug #846288


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