Created attachment 524672 [details]
Description of problem:
When printing a letter sized PDF onto letter paper, the page was shifted about an inch to the right (the printed paper has a huge left margin and part of the text on the right is cut off). I'm providing a URL to the PDF in the "Steps to Reproduce" section below. If I print to a file (instead of to the printer), the output file looks exactly like the original PDF.
So far, I have only seen this problem on this particular document.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Load http://aml.cs.byu.edu/~amcnabb/EVCO_a_00025-nup.pdf in evince.
Page should appear as on the screen.
Page is shifted by about an inch to the right.
The printer is an HP LaserJet P4015.
I am attaching the output from the Troubleshooting wizard.
If you print the first page of the document like this, do you also see the problem?:
lp -d printer -P 1-2 -o sides=two-sided-short-edge EVCO_a_00025-nup.pdf
Hmm... now it's hanging in the queue with Status "Processing" for 20 minutes at a time. :( And this is happening when I print in Evince or with the command in comment 1. :(
Restarting cups didn't work, so unless you have a great tip about how to get it unstuck, I'll plan on trying again later today or tomorrow and hoping that it works then.
If I print just the first page, then instead of hanging, I get a dialog saying, "There was a problem processing document `EVCO_a_00025-nup.pdf' (job 211)." At localhost:631, I see a message stating that the status is: 'stopped "/usr/lib/cups/filter/gstoraster failed"'. CUPS really doesn't seem to like this file. :)
OK, we'll come back to that issue later.
Could you try just printing it "as normal" from the command line?
lp -d printer -o sides=two-sided-short-edge EVCO_a_00025-nup.pdf
This is so weird. The lp command in comment #4 is also hanging (and I tried it on another Fedora 15 machine to make sure there's nothing weird with mine). I've also tried printing using the lp commands from both comment #1 and comment #4 on a Fedora 14 machine, and the jobs are both hanging.
I've now noticed a margin problem with other documents, so the margin shift problem might be a duplicate of bug #738089. Unfortunately, I still have no idea why this particular document is hanging in the queue.
The "lp" command hanging and the job hanging in the queue are two different things. Does the "lp" command finish? If not, there is a communication problem between lp and the scheduler.
Sorry, I must have misspoken. The lp command completes, but the job hangs in the queue.
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