Red Hat Bugzilla – Bug 75174
Installer does not provide upgrade option when booting off CD
Last modified: 2007-04-18 12:47:11 EDT
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User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.9) Gecko/20020513
Description of problem:
Boot off the CD (no options specified). Anaconda starts and we select region,
keyboard, mouse e.t.c.. Get to screen asking what sort of install/upgrade to do.
No Upgrade option shown (system is a 7.3 laptop). Try clicking on Personal
(Install) and click Next. Icons e.t.c. grayed out and does not go any further.
Clicking on Install ungrays the icons. Can't get any further than this.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
As in description
Actual Results: Upgrade not possible
Expected Results: Wish to Upgrade from 7.3 to 8.0
We ran into this exact same problem when attempting to upgrade a Dell Latitude
C600 that was running 7.3 as well. We were eventually able to get around as
1. Select the Custom install options and click the next button.
2. When the options are greyed out, press Alt-N
3. The machine will then proceede to the upgrade screen.
It's almost like the installer is popping up another message asking if you want
to upgrade, however, there is no message on the screen. It didn't seem to have
this problem on my laptop (a Dell Latitude C810).
Maybe this will help you.
This is helpful. Thanks.
Note that, in the end, I upgraded using the text-only mode which showed the
upgrade option fine. The upgrade was smooth and without incident.
Note that the workaround is to boot with 'linux resolution=1024x768' or whatever
the native resolution of your LCD is. Unfortunately, the driver seems to try to
be smarter than the user and falls back to another resolution without any real
way to pass this on. this then breaks our font size settings.
*** This bug has been marked as a duplicate of 72760 ***