Red Hat Bugzilla – Bug 75174
Installer does not provide upgrade option when booting off CD
Last modified: 2007-04-18 12:47:11 EDT
From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.9) Gecko/20020513 Description of problem: Boot off the CD (no options specified). Anaconda starts and we select region, keyboard, mouse e.t.c.. Get to screen asking what sort of install/upgrade to do. No Upgrade option shown (system is a 7.3 laptop). Try clicking on Personal (Install) and click Next. Icons e.t.c. grayed out and does not go any further. Clicking on Install ungrays the icons. Can't get any further than this. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: As in description Actual Results: Upgrade not possible Expected Results: Wish to Upgrade from 7.3 to 8.0 Additional info:
We ran into this exact same problem when attempting to upgrade a Dell Latitude C600 that was running 7.3 as well. We were eventually able to get around as follows: 1. Select the Custom install options and click the next button. 2. When the options are greyed out, press Alt-N 3. The machine will then proceede to the upgrade screen. It's almost like the installer is popping up another message asking if you want to upgrade, however, there is no message on the screen. It didn't seem to have this problem on my laptop (a Dell Latitude C810). Maybe this will help you.
This is helpful. Thanks. Note that, in the end, I upgraded using the text-only mode which showed the upgrade option fine. The upgrade was smooth and without incident.
Note that the workaround is to boot with 'linux resolution=1024x768' or whatever the native resolution of your LCD is. Unfortunately, the driver seems to try to be smarter than the user and falls back to another resolution without any real way to pass this on. this then breaks our font size settings. *** This bug has been marked as a duplicate of 72760 ***