Red Hat Bugzilla – Bug 76200
Install crashes with python error when installing zlib
Last modified: 2015-01-07 19:01:12 EST
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Description of problem:
I get this when installing Redhat 8.0 (Boxed version)
It seems to crash on the installation of zlib-1.1.4-4 (errors with somthing
like 'missing or bad rpm') then throws the following.
Traceback (most recent call last):
File "/usr/lib/anaconda/gui.py", line 786, in handleRenderCallback
File "/usr/lib/anaconda/iw/progress_gui.py", line 149, in renderCallback
File "/usr/lib/anaconda/gui.py", line 632, in nextClicked
File "/usr/lib/anaconda/dispatch.py", line 150, in gotoNext
File "/usr/lib/anaconda/dispatch.py", line 215, in moveStep
rc = apply(func, self.bindArgs(args))
File "/usr/lib/anaconda/packages.py", line 719, in doInstall
problems = ts.run(0, ~rpm.RPMPROB_FILTER_DISKSPACE, cb.cb, 0)
File "/usr/lib/anaconda/packages.py", line 283, in cb
fn = self.method.getFilename(h, self.pkgTimer)
File "/usr/lib/anaconda/image.py", line 119, in getFilename
f = open("/mnt/source/.discinfo")
IOError: [Errno 2] No such file or directory: '/mnt/source/.discinfo'
Could it be a bad image? if so, how do i get a new one? i bought this at
Version-Release number of selected component (if applicable):
Steps to Reproduce:
I received the same problem on a purchased copy of RedHat 8.0. To attempt to
get around the problem was able to prove, that the error had nothing to do with
the packages selected. Also tested the problem for a RedHat 7.2 system with a
selected upgrade as well as for a clean install.
I returned the software back to Compusa claiming it was a bad image... but the
new Boxed RH 8.0 I got has the same issue.. I was finally able to install it
with using a different CD ROM Drive.. I was using an Acer CD-RW. but it seemed
to install fine using a plain old Lite-ON 24X CD ROm... just a note, that Acer
CD-RW is pretty new and works on everything else... just picky i guess...
This also happens to me with my new version of RH Linux 8.0 I bought at
CompUSA. It failed during the first install at the zlib package. It is
a "file not found" error. I performed a mediacheck from the boot prompt and it
told me that my media is fine (PASS). I tried an install for a 2nd time and
got the same error.
From what you have said, it is a CD Drive issue. I also have an Acer CD-RW. I
have no other CD drive. What can I do?
My Acer drive is now working fine with RH 8.0 .... all i had to do was clean
Use any old laser lens cleaning disk... it may work for you..
Created attachment 83165 [details]
File Anaconda provided after install problem with zlib-1.1.4-4 (J. Sotack)
I believe I am having an identical problem. My install fails at zlib-1.1.4-4.
The last line of my install.log is I have provided the anacdump.txt that Anconda
wrote to floppy above. I checked my disk 1 serveral times to rule out an
intermittent media problem. The error message I get begins:
Traceback (most recent call last)
File "use/bin/anaconda", line 694 in ?
intf.run(id, displatch, configFileData)
The last line in my install log is "Installing zlib-1.1.4-4."
Another message I have been getting is "/mnt/sysimage/var/tmp/zlib-1.1.4-4.i386.rpm
cannnot be opened. This id due to a missing file, a bad package, or bad media.
Press <restrart> to try again."
If I CTRL-ALT-F2, cd to /mnt.sysimage/var/tmp/ and then to ls-l, the following
is dislayed for this file:
"-rw-r--r-- lroot 0 3660 Nov 2 09:45 zlib-1.1.4-4.i386.rpm"
I may have left a 0 off the size since I recall it being about 36K but wrote
My CD rom is a QPS Que! CD-RW 16x/10x/40x.
After the problem occured I went to the qps website and updated my firmware /
calibrated my laser and the problem was not fixed.
The zip file for the CD-RW uppgrade contained a directory called "Acer Days". I
think the word ACER may have appeared during the flash upgrade or laser calibration.
***INSTALLATION SUCCEEDED WITH DIFFERENT CD-ROM DRIVE***: I have added an
additional CD-ROM drive (based on earlier comment from
email@example.com)to my system and successfully installed from it.
Previously (see my earlier comments and attachments) I had multiply problems
when the install reached zlib-22.214.171.124. Although my CD-ROM drive was branded
QPS, the firmware upgrade zip file did have a directory called "Acer Days", and
I think I saw Acer on the screen while flashing the drive.
I was able to get a CD-ROM drive (20-48X) at a surplus store for $20. I had
been using my other drive with Red Had 7.3 although I had intermittent install
issues with the same drive and Red Hat 7.3 installing from RW media.
I got the same problem when I installed RedHat 8.0 'cause I'm using a Acer
10x4x32 CDRW. The solution I found was installing RedHat from HardDrive! This
is how it works.
1. You gotta have all the iso files (named psyche-i386-disc#.i386, #=1 to 5)
stored in your harddrive and you know how to access them using Linux name
system, for example "/hda1/redhatiso".
2. Copy the whole "dosutils" folder into wherever in the harddrive that can be
access using MSDOS, let say C:\
3. Boot up your system into MSDOS, either using the windows98 command line
mode or using a win9x boot disk.
4. Goto the "dosutils" folder and run autoboot.bat, Redhat will start its
installer in no time, tell the installer where to get the iso files and there
The only drawback of this method was that I couldn't use graphic mode when I'm
installing. But it works for me 'cause I'm used to keyboard. Another thing I
need to mention is that after I select the packages I wanted to install it
took a while for the installer to begin installation and during that period
the screen just looked like dead (it wasn't actually, you just need to be
patient, maybe it won't happen to you).
It's not the perfect way to solve this problem yet but it's worthy since I
don't need to pay $$ for a new CD Rom. Hope this help you a little.
This appears to be a duplicate of Bug 75377. Please refer to the instructions
in that bug report to see if the updated image provided will correct your problem.
There should be a consolidation bug (Bug 75377 has instructions to patch the
installation to attempt to workaround the problem) to handle the ".discinfo"
This bug should also be component Anaconda - since the zlib package has not