769788 – Rendering 500:Missing template users/items when selecting the user from top right corner of UI

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Bug 769788 - Rendering 500:Missing template users/items when selecting the user from top right corner of UI

Summary: Rendering 500:Missing template users/items when selecting the user from top r...

Keywords:
Status:	CLOSED CURRENTRELEASE
Alias:	None
Product:	Red Hat Satellite
Classification:	Red Hat
Component:	WebUI
Sub Component:
Version:	6.0.1
Hardware:	Unspecified
OS:	Unspecified
Priority:	unspecified
Severity:	unspecified
Target Milestone:	Unspecified
Assignee:	Jason E. Rist
QA Contact:	Katello QA List
Docs Contact:
URL:
Whiteboard:
Depends On:
Blocks:	katello-blockers
TreeView+	depends on / blocked

Reported:	2011-12-22 09:06 UTC by Sachin Ghai
Modified:	2019-09-26 13:27 UTC (History)
CC List:	2 users (show)
Fixed In Version:
Doc Type:	Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed:	2012-08-22 18:15:57 UTC
Target Upstream Version:
Embargoed:

Attachments	(Terms of Use)
Rendering 500:Missing template users/items when selecting the user from top right corner of UI (42.07 KB, image/png) 2011-12-22 09:29 UTC, Sachin Ghai	no flags	Details
Fixed the reported issue. (38.65 KB, image/png) 2012-01-09 12:44 UTC, Sachin Ghai	no flags	Details
View All

Description Sachin Ghai 2011-12-22 09:06:22 UTC

Description of problem:
I created a new user and assigned access permission to organization. When I login with newly created user and clicked on user name on top right corner of UI got:

Missing template users/items with {:formats=>[:html, :text, :js, :css, :ics, :csv, :xml, :rss, :atom, :yaml, :multipart_form, :url_encoded_form, :json, :svg, :tdl, :pdf], :handlers=>[:haml, :rxml, :erb, :builder, :rjs, :rhtml], :locale=>[:en, :en]} in view paths "/usr/share/katello/app/views"


Version-Release number of selected component (if applicable):
[root@dhcp201-162 ~]# rpm -qa | grep katello
katello-0.1.154-1.el6.noarch
katello-trusted-ssl-cert-1.0-1.noarch
katello-cli-common-0.1.30-1.el6.noarch
katello-glue-pulp-0.1.154-1.el6.noarch
katello-configure-0.1.46-1.el6.noarch
katello-qpid-broker-key-pair-1.0-1.noarch
katello-glue-candlepin-0.1.154-1.el6.noarch
katello-all-0.1.154-1.el6.noarch
katello-repos-0.1.4-1.el6.noarch
katello-cli-0.1.30-1.el6.noarch
katello-glue-foreman-0.1.154-1.el6.noarch
katello-common-0.1.154-1.el6.noarch
katello-certs-tools-1.0.1-1.el6.noarch
katello-httpd-ssl-key-pair-1.0-1.noarch
[root@dhcp201-162 ~]# rpm -qa | grep katello-cli
katello-cli-common-0.1.30-1.el6.noarch


How reproducible:
always

Steps to Reproduce:
1. create a org "sghai_org".
2. Create  a user "user1" and set default org as sghai_org
3. create a role which has permission to access an org
4. assign this role to "user1"
  
Actual results:
Missing template users/items with {:formats=>[:html, :text, :js, :css, :ics, :csv, :xml, :rss, :atom, :yaml, :multipart_form, :url_encoded_form, :json, :svg, :tdl, :pdf], :handlers=>[:haml, :rxml, :erb, :builder, :rjs, :rhtml], :locale=>[:en, :en]} in view paths "/usr/share/katello/app/views"

Expected results:
User should get a proper notification, saying that User has not sufficient privileges to perform this operation"

or

User should be able to view the details..just details.

Additional info:

production.log says:
=====================

Started GET "/katello//users/items?offset=0&id=4&only=true&search=&_=1324543857754" for 10.65.193.48 at Thu Dec 22 14:16:01 +0530 2011
  Processing by UsersController#items as 
  Parameters: {"only"=>"true", "id"=>"4", "_"=>"1324543857754", "search"=>"", "offset"=>"0"}
Missing template users/items with {:formats=>[:html, :text, :js, :css, :ics, :csv, :xml, :rss, :atom, :yaml, :multipart_form, :url_encoded_form, :json, :svg, :tdl, :pdf], :handlers=>[:haml, :rxml, :erb, :builder, :rjs, :rhtml], :locale=>[:en, :en]} in view paths "/usr/share/katello/app/views"
Missing template users/items with {:formats=>[:html, :text, :js, :css, :ics, :csv, :xml, :rss, :atom, :yaml, :multipart_form, :url_encoded_form, :json, :svg, :tdl, :pdf], :handlers=>[:haml, :rxml, :erb, :builder, :rjs, :rhtml], :locale=>[:en, :en]} in view paths "/usr/share/katello/app/views"
#<ActionView::MissingTemplate: Missing template users/items with {:formats=>[:html, :text, :js, :css, :ics, :csv, :xml, :rss, :atom, :yaml, :multipart_form, :url_encoded_form, :json, :svg, :tdl, :pdf], :handlers=>[:haml, :rxml, :erb, :builder, :rjs, :rhtml], :locale=>[:en, :en]} in view paths "/usr/share/katello/app/views">
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/paths.rb:15:in `find'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/lookup_context.rb:81:in `find_template'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/base.rb:190:in `__send__'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/base.rb:190:in `find_template'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/render/rendering.rb:46:in `_determine_template'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/render/rendering.rb:24:in `render_without_haml'
/usr/lib/ruby/gems/1.8/gems/haml-3.1.2/lib/haml/helpers/action_view_mods.rb:13:in `render'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/rendering.rb:115:in `_render_template'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/rendering.rb:109:in `render_to_body'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/renderers.rb:47:in `render_to_body'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/compatibility.rb:55:in `render_to_body'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/rendering.rb:102:in `render_to_string'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/rendering.rb:93:in `render'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rendering.rb:17:in `render'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:40:in `render'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/core_ext/benchmark.rb:5:in `ms'
/usr/lib/ruby/1.8/benchmark.rb:308:in `realtime'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/core_ext/benchmark.rb:5:in `ms'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:40:in `render'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:78:in `cleanup_view_runtime'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/railties/controller_runtime.rb:15:in `cleanup_view_runtime'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:39:in `render'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/implicit_render.rb:10:in `default_render'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/implicit_render.rb:5:in `send_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/base.rb:150:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rendering.rb:11:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/callbacks.rb:18:in `process_action'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:462:in `_run__434435962__process_action__608984409__callbacks'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:221:in `_conditional_callback_around_2377'
/usr/share/katello/lib/util/threadsession.rb:79:in `thread_locals'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:220:in `_conditional_callback_around_2377'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:446:in `_run__434435962__process_action__608984409__callbacks'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:410:in `send'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:410:in `_run_process_action_callbacks'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:94:in `send'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:94:in `run_callbacks'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/callbacks.rb:17:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rescue.rb:17:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:30:in `process_action'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications.rb:52:in `instrument'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications/instrumenter.rb:21:in `instrument'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications.rb:52:in `instrument'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:29:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/base.rb:119:in `process'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/rendering.rb:41:in `process'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal.rb:138:in `dispatch'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rack_delegation.rb:14:in `dispatch'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal.rb:178:in `action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:62:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:62:in `dispatch'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:27:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/route_set.rb:150:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/code_generation.rb:93:in `recognize'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/code_generation.rb:68:in `optimized_each'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/code_generation.rb:92:in `recognize'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/route_set.rb:141:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:493:in `call'
/usr/lib/ruby/gems/1.8/gems/warden-1.0.3/lib/warden/manager.rb:35:in `call'
/usr/lib/ruby/gems/1.8/gems/warden-1.0.3/lib/warden/manager.rb:34:in `catch'
/usr/lib/ruby/gems/1.8/gems/warden-1.0.3/lib/warden/manager.rb:34:in `call'
/usr/lib/ruby/gems/1.8/gems/sass-3.1.7/lib/sass/../sass/plugin/rack.rb:54:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/best_standards_support.rb:17:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/head.rb:14:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/methodoverride.rb:24:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/params_parser.rb:21:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/flash.rb:182:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/session/abstract_store.rb:149:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/cookies.rb:302:in `call'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/query_cache.rb:32:in `call'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/connection_adapters/abstract/query_cache.rb:28:in `cache'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/query_cache.rb:12:in `cache'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/query_cache.rb:31:in `call'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/connection_adapters/abstract/connection_pool.rb:354:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/callbacks.rb:46:in `call'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:416:in `_run_call_callbacks'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/callbacks.rb:44:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/sendfile.rb:102:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/remote_ip.rb:48:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/show_exceptions.rb:47:in `call'
/usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/rack/logger.rb:13:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/runtime.rb:17:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/lock.rb:34:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/static.rb:30:in `call'
/usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/application.rb:168:in `call'
/usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/application.rb:77:in `send'
/usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/application.rb:77:in `method_missing'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/urlmap.rb:52:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/urlmap.rb:46:in `each'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/urlmap.rb:46:in `call'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:84:in `pre_process'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:82:in `catch'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:82:in `pre_process'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:57:in `process'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:42:in `receive_data'
/usr/lib/ruby/gems/1.8/gems/eventmachine-0.12.10/lib/eventmachine.rb:256:in `run_machine'
/usr/lib/ruby/gems/1.8/gems/eventmachine-0.12.10/lib/eventmachine.rb:256:in `run'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/backends/base.rb:61:in `start'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/server.rb:159:in `start'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/controllers/controller.rb:86:in `start'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/runner.rb:185:in `send'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/runner.rb:185:in `run_command'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/runner.rb:151:in `run!'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/bin/thin:6
/usr/share/katello/script/thin:59:in `load'
/usr/share/katello/script/thin:59
Rendering 500:Missing template users/items with {:formats=&gt;[:html, :text, :js, :css, :ics, :csv, :xml, :rss, :atom, :yaml, :multipart_form, :url_encoded_form, :json, :svg, :tdl, :pdf], :handlers=&gt;[:haml, :rxml, :erb, :builder, :rjs, :rhtml], :locale=&gt;[:en, :en]} in view paths &quot;/usr/share/katello/app/views&quot;
Rendered common/_config.html.haml (0.4ms)
Rendered layouts/_ajax_notices.haml (2.6ms)
Rendered layouts/_notification.haml (0.3ms)
Rendered common/_common_i18n.html.haml (0.2ms)
Rendered layouts/_org.haml (0.8ms)
Rendered layouts/_header.haml (8.1ms)
Rendered layouts/_footer.haml (0.8ms)
Rendered common/500.html.haml within layouts/katello (227.5ms)
Completed 500 Internal Server Error in 290ms (Views: 191.5ms | ActiveRecord: 59.6ms)

Comment 1 Sachin Ghai 2011-12-22 09:29:48 UTC

Created attachment 549153 [details]
Rendering 500:Missing template users/items when selecting the user from top right corner of UI

Comment 2 Tom McKay 2012-01-06 19:32:31 UTC

Fixed yesterday

commit 02bbe27e8a8a2a59c3248577a20800e4e46b3283
Author: Tom McKay <thomasmckay>
Date:   Thu Jan 5 16:38:09 2012 -0500

    Bug 771735 - error visiting logged in user's admin page
    https://bugzilla.redhat.com/show_bug.cgi?id=771735
    + For a user unable to read any users the users page was not reachable

Comment 3 Sachin Ghai 2012-01-09 12:44:05 UTC

Verified in following katello build:

[root@dhcp201-214 ~]# rpm -qa | grep katello-0
katello-0.1.167-1.el6.noarch

The reported issue has been fixed with this build. Now user can view their
details by clicking on user name on top right corner after login . Please see the attachment in next comments.

However the another bug I found is related to permissions on same page. So I'll log another defect for this.

Comment 4 Sachin Ghai 2012-01-09 12:44:58 UTC

Created attachment 551555 [details]
Fixed the reported issue.

Comment 7 Mike McCune 2013-08-16 18:20:55 UTC

getting rid of 6.0.0 version since that doesn't exist

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