From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) Description of problem: When installing RH8, the installer consistently crashes during installation of the evolution package. As a result, I'm unable to install Red Hat 8 on my system - it keeps crashing at the same place in the install process. This is when it's almost done with installing packages, out of 652 packages in "workstation" install mode, it had successfully installed 596. The error dialog that comes up says that it could not open: /mnt/sysimage/var/tmp/evolution-1.0.8-10.i386.rpm When I hit <return> after reading the error message, I get a stack trace and an unhandled exception message asking me to report the stack trace to bugzilla. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. Install RH8 in "workstation" mode. 2. Choose pretty much all the default options, no customization. 3. Actual Results: The install process goes fine until the package installation phase. Out of 652 total packages, it installs the first 596 just fine (transitioning to CD #2 through the process). When it gets to evolution-1.0.8- 10 it reports an error and then crashes. Expected Results: Should have either installed evolution successfully, or skipped on and installed the next package. I am currently unable to install Red Hat at all on my system - every time I try it keeps crashing at the same place in the install process. Additional info: Here're my detailed observations when I took notes the second time this happened. These notes include the stack trace from anaconda: during installation of Red Hat 8.0, in "workstation" mode: while beginning to install package: evolution-1.0.8-10 26,412 KBytes install status was: total packages: 652 (1888M) completed: 596 (1428M) remaining: 56 (460M) got the following error message: The file /mnt/sysimage/var/tmp/evolution-1.0.8-10.i386.rpm cannot be opened. This is due to a missing file, a bad package, or bad media. Press <return> to try again. After pressing return, got the following error: An unhandled exception has occurred. This is most likely a bug. Please copy the full text of this exception or save the crash dump to a floppy then file a detailed bug report against anaconda at http://bugzilla.redhat.com/bugzilla The following text was in a text box in the error message: Traceback (most recent call last): File "/usr/lib/anaconda/gui.py", line 786, in handleRenderCallback self.currentWindow.renderCallback() File "/usr/lib/anaconda/iw/progress_gui.py", line 149, in renderCallback self.intf.icw.nextClicked() File "/usr/lib/anaconda/gui.py", line 632, in nextClicked self.dispatch.gotoNext() File "/usr/lib/anaconda/dispatch.py", line 150, in gotoNext self.moveStep() File "/usr/lib/anaconda/dispatch.py", line 215, in moveStep rc = apply(func,self.bindArgs(args)) File "/usr/lib/anaconda/packages.py", line 719, in doInstall problems = ts.run(0, ~rpm.RPMPROB_FILTER_DISKSPACE,cb.cb,0) File "/usr/lib/anaconda/packages.py", line 283, in cb fn = self.method.getFilename(h,self.pkgTimer) File "/usr/lib/anaconda/image.py", line 119, in getFilename f = open("/mnt/source/.discinfo") IOError: [Errno 2] No such file or directory: '/mnt/source/.discinfo' Clicked on "save to floppy" and got the attached dump file.
This appears to be a duplicate of Bug 75377. Please refer to the instructions in that bug report to see if the updated image provided will correct your problem.
Hi, I looked at the bug you pointed me at (75377) and I'm not sure it addresses the problem I have. Also, I am very much a newbie to Linux. I don't know exactly how to go about implementing the various solutions described by the bug report above. I have two computers at home: one is the system I'm trying to install Linux on, the other is a Win2K system. Apart from that I do not have other Linux resources, and I'm not sure what it means to use the floppy instead of the provided CDs etc. Could you please help me by providing more details or steps? Thank you, Hari :-)
From Bug 75377 - "If you hit a case where a package can't be read and you get prompted to try again, you can end up in a case where the CD isn't mounted, so trying to read the .discinfo file fails." I have not experienced the problem that seems to occur regular enough that people are having difficulties installing Red Hat Linux 8.0. So, I'll try to summarize the solution that's included in the aforementioned bug: The boot portion of the Red Hat Linux 8.0 installation disc and Anaconda, the Red Hat Linux installer, were designed with the philosophy that even the "gold" edition could have bugs that hinder Red Hat Linux being installed on certain systems. The .discinfo problem seems to be sort of a timing issue - specifically related to certain CD-ROM drives (I might be over-simplifying the problem). Nonetheless, people filed the bug in Bugzilla - the Red Hat engineers went to work to create an update image. When you first put in the Red Hat Linux 8.0 disc 1, it shows you a text screen showing some options. Typing "linux updates" at the prompt let's the installation know that you have a disk that contains some patches or workarounds to get rid of a problem. You will then be asked to provide the disk that you wrote the image on. See the following steps: 1. Since you have a Windows machine - you should first obtain the rawwritewin application. You can find the rawwritewin application at the following address: ftp://mirror.hiwaay.net/redhat/redhat/linux/8.0/en/os/i386/dosutils/rawritewin/ Download all the files in the directory to your local computer. "rawwritewin" will take an image (like the image file mentioned in the bug report) and byte-for-byte write it to your floppy disk. 2. You should then download the actual image to be written to the floppy disk. http://people.redhat.com/~katzj/8.0-cdread.img - place the 8.0-cdread.img file in a convenient location. 3. Put a 1.44M floppy disk in your drive - make sure you don't mind losing everything on the disk! 4. Double-click "rawwritewin.exe" (where ever you put the file) - it will pop-up a dialog box that says "Write", "Read", etc. in the tabs. The Floppy Drive selection box should already be set to your default A: drive. Click the "..." button to the right of the Image file: text box. Now, find the image that you downloaded - Click OK. Now click the "Write" button in the lower right of your tab area. This will byte-for-byte write the update disk to your floppy. 5. Now you are ready to install Red Hat Linux 8.0 again! 6. Boot off disc 1. 7. Text will appear (the SYSLINUX menu) - at the prompt type: linux updates 8. Follow the instructions and you should be good-to-go. I hope this helps you out.
*** This bug has been marked as a duplicate of 75377 ***