Description of problem: At SAIC, a beta (3) customer, we saw the dashboard report a green current supscription of 1, when we had not even made a template, never minf even attempt a sub-mgr. I just reproduced this with beta5 locally. I've attached a video showing the issue. I'll also create a katello.debug file. Version-Release number of selected component (if applicable): Beta 3 and Beta 5 -- Here is the beta5 specifics: [root@cf-se1 ~]# /pub/scripts/post_install_configuration_scripts/cf-se-versions Red Hat Enterprise Linux Server release 6.2 (Santiago) Linux cf-se1.cloud.lab.eng.bos.redhat.com 2.6.32-220.7.1.el6.x86_64 #1 SMP Fri Feb 10 15:22:22 EST 2012 x86_64 x86_64 x86_64 GNU/Linux PyYAML-3.09-14.el6_1.x86_64 facter-1.5.9-1.el6.noarch js-1.8.5-6.el6.x86_64 mongodb-1.8.2-3.el6.x86_64 mongodb-server-1.8.2-3.el6.x86_64 puppet-2.6.14-1.el6.noarch pymongo-1.9-8.el6_1.x86_64 tomcat6-6.0.24-35.el6_1.noarch ruby-1.8.7.352-6.el6.x86_64 grinder-0.0.139-1.el6.noarch postgresql-server-8.4.9-1.el6_1.1.x86_64 postgresql-8.4.9-1.el6_1.1.x86_64 candlepin-0.5.26-1.el6.noarch pulp-1.0.0-4.el6.noarch katello-0.1.304-1.el6.noarch katello-all-0.1.304-1.el6.noarch katello-cli-0.1.104-1.el6.noarch katello-configure-0.1.104-1.el6.noarch [root@cf-se1 ~]# How reproducible: HAve notice in last 2 cases, SAIC and locally. Never noticed if it happened before. Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info:
Created attachment 571412 [details] movie
Created attachment 571413 [details] katello debug
Escalating for consideration as a blocker. I'm unclear whether this problem is *only* present on a first-time install ... or if the registered system count will *always* be off-by-one. The impact to the customer is that the dashboard will present incorrect system registration totals.
BTW, I recently noticed that I have a count of 1 for ACME, and I have any repos in ACME, I use another Org which started with count of 0. No manifest has been loaded. What could this be subscribed to? spr
I'm unable to reproduce this with the current version of SAM (0.144) with Katello 0.306. Can you reproduce this reliably, and if so can you provide the exact steps? Thanks!
I have installed the early beta 6 on 2 systems and have the issue on both. I think I saw the count increment when I added an organization. If you want access let me contact me at sreichar or in IRC (usually spr) [root@cf-se1 os]# /pub/scripts/post_install_configuration_scripts/cf-se-versions Red Hat Enterprise Linux Server release 6.2 (Santiago) Linux cf-se1.cloud.lab.eng.bos.redhat.com 2.6.32-220.7.1.el6.x86_64 #1 SMP Fri Feb 10 15:22:22 EST 2012 x86_64 x86_64 x86_64 GNU/Linux PyYAML-3.09-14.el6_1.x86_64 facter-1.5.9-1.el6.noarch js-1.8.5-6.el6.x86_64 mongodb-1.8.2-3.el6.x86_64 mongodb-server-1.8.2-3.el6.x86_64 puppet-2.6.14-1.el6.noarch pymongo-1.9-8.el6_1.x86_64 tomcat6-6.0.24-35.el6_1.noarch ruby-1.8.7.352-6.el6.x86_64 grinder-0.0.139-1.el6.noarch postgresql-server-8.4.9-1.el6_1.1.x86_64 postgresql-8.4.9-1.el6_1.1.x86_64 candlepin-0.5.26-1.el6.noarch pulp-1.0.0-4.el6.noarch katello-0.1.306-1.el6.noarch katello-all-0.1.306-1.el6.noarch katello-cli-0.1.107-1.el6.noarch katello-configure-0.1.104-1.el6.noarch [root@cf-se1 os]#
Fixed in master branch: 20f2802f6ec9e7d61f68737ad01ff50d142e7fb2 Available in candlepin-0.5.28-1+
Technical note added. If any revisions are required, please edit the "Technical Notes" field accordingly. All revisions will be proofread by the Engineering Content Services team. New Contents: Certain actions will cause the count of "systems" to appear to increase on the System Engine dashboard. These are (1) generating the ueber cert, and (2) registering an instance of virt-who which is not against KVM or XEN.
Release Note added. Link: http://documentation-stage.bne.redhat.com/docs/en-US/CloudForms/1.0/html-single/Release_Notes/index.html#sect-Release_Notes-System_Engine-System_Engine_Considerations-known_issues_15 Regards, Shikha
Verified using: * candlepin-0.7.8-1.el6cf.noarch * candlepin-selinux-0.7.8-1.el6cf.noarch * candlepin-tomcat6-0.7.8-1.el6cf.noarch * katello-1.1.12-7.el6cf.noarch * katello-all-1.1.12-7.el6cf.noarch * katello-candlepin-cert-key-pair-1.0-1.noarch * katello-certs-tools-1.1.8-1.el6cf.noarch * katello-cli-1.1.8-4.el6cf.noarch * katello-cli-common-1.1.8-4.el6cf.noarch * katello-common-1.1.12-7.el6cf.noarch * katello-configure-1.1.9-3.el6cf.noarch * katello-glue-candlepin-1.1.12-7.el6cf.noarch * katello-glue-pulp-1.1.12-7.el6cf.noarch * katello-qpid-broker-key-pair-1.0-1.noarch * katello-qpid-client-key-pair-1.0-1.noarch * katello-selinux-1.1.1-1.el6cf.noarch * pulp-1.1.12-1.el6cf.noarch * pulp-common-1.1.12-1.el6cf.noarch * pulp-selinux-server-1.1.12-1.el6cf.noarch
Added release notes 1.1
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHSA-2012-1543.html