Bug 823411 – Searching for duplicate anaconda bugs while reporting exception against partner-bugzilla during install fails

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Bug 823411 - Searching for duplicate anaconda bugs while reporting exception against partner-bugzilla during install fails

Summary:	Searching for duplicate anaconda bugs while reporting exception against partn...

Status:	CLOSED ERRATA

Aliases:	None

Product:	Red Hat Enterprise Linux 6
Classification:	Red Hat
Component:	libreport (Show other bugs)
Sub Component:
Version:	6.3
Hardware:	All Linux

Priority	high Severity high
Target Milestone:	rc
Target Release:	---
Assigned To:	Jiri Moskovcak
QA Contact:	qe-baseos-tools
Docs Contact:

URL:
Whiteboard:
Keywords:

Depends On:	820985
Blocks:	826592 826957
	Show dependency tree / graph

Reported:	2012-05-21 04:09 EDT by Jiri Moskovcak
Modified:	2015-02-01 17:55 EST (History)
CC List:	15 users (show)

See Also:
Fixed In Version:	libreport-2.0.9-4.el6
Doc Type:	Bug Fix
Doc Text:
Story Points:	---
Clone Of:	820985
Clones:	826957 (view as bug list)
Environment:
Last Closed:	2012-06-20 03:10:48 EDT
Type:	Bug
Regression:	---
Mount Type:	---
Documentation:	---
CRM:
Verified Versions:
Category:	---
oVirt Team:	---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---

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Add an attachment (proposed patch, testcase, etc.)

External Trackers
Tracker	ID	Priority	Status	Summary	Last Updated
Red Hat Product Errata	RHSA-2012:0841	normal	SHIPPED_LIVE	Low: abrt, libreport, btparser, and python-meh security and bug fix update	2012-06-19 15:29:03 EDT

Groups: None (edit)

Description Jiri Moskovcak 2012-05-21 04:09:40 EDT

This affects even libreport in rhel6 and makes the bugzilla plugin unusable. Patch is ready.

+++ This bug was initially created as a clone of Bug #820985 +++

After deliberately causing a failure in anaconda, reporting the first issue in partner-bugzilla works fine but causing the same failure a second time fails. The following log information is shown:

--- Running report_Bugzilla ---
Logging into Bugzilla at https://partner-bugzilla.redhat.com/
Checking for duplicates
fatal: (null)
(exited with 1)

At the time of this report, the partner-bugzilla duplicate is https://partner-bugzilla.redhat.com/show_bug.cgi?id=819676

If I report the same traceback multiple times to bugzilla.redhat.com, the log output on screen looks like:

--- Running report_Bugzilla ---
Logging into Bugzilla at https://bugzilla.redhat.com
Checking for duplicates
Bug is already reported: 820975
Logging out
Status: NEW https://bugzilla.redhat.com/show_bug.cgi?id=820975

My testing thus far has been with F17 final TC4. The exact procedure that I've been using to cause a failure in anaconda is as follows:
 1. boot DVD iso with the extra param:
   updates=http://tflink.fedorapeople.org/updates/f17_traceback.img
 2. proceed with installation until the timezone selection screen where a 
   traceback will happen
 3. Save the traceback to either bugzilla.redhat.com or 
    partner-bugzilla.redhat.com

Comment 1 Michal Nowak 2012-05-21 04:30:05 EDT

QA-ACK for 6.3.0 Bugzilla was updated to v4.2 ABRT plugin needs to be updated too.

Comment 2 Adam Williamson 2012-05-21 11:08:15 EDT

Drop blocking of F17.



-- 
Fedora Bugzappers volunteer triage team
https://fedoraproject.org/wiki/BugZappers

Comment 3 Jiri Moskovcak 2012-05-22 09:46:20 EDT

Patch is ready and already used in Fedora.

Comment 8 errata-xmlrpc 2012-06-20 03:10:48 EDT

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHSA-2012-0841.html

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