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From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.0.2) Gecko/20021120 Netscape/7.01 Description of problem: During installation, after entering the root password and moving onto the next task, a little window pops up about loading (or reading) packages. Soon thereafter, another larger window pops up with an unhandled exception. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: Regardless of the steps I take or the installation type (text or graphical, personal or server) Actual Results: Traceback (most recent call last): File "/usr/lib/anaconda/gui.py", line 632, in nextClicked self.dispatch.gotoNext() File "/usr/lib/anaconda/dispatch.py", line 150, in gotoNext self.moveStep() File "/usr/lib/anaconda/dispatch.py", line 215, in moveStep rc = apply(func, self.bindArgs(args)) File "/usr/lib/anaconda/packages.py", line 120, in readPackages id.comps = method.readComps(id.hdList) File "/usr/lib/anaconda/installmethod.py", line 60, in readComps return self.readCompsViaMethod(hdlist) File "/usr/lib/anaconda/image.py", line 33, in readCompsViaMethod return ComponentSet(fname, hdlist) File "/usr/lib/anaconda/comps.py", line 1013, in __init__ self.readCompsFile(file, self.packages) File "/usr/lib/anaconda/comps.py", line 712, in readCompsFile self.compsxml = rhpl.comps.Comps(file) File "/usr/lib/python2.2/site-packages/rhpl/comps.py", line 297, in __init__ self.load (filename) File "/usr/lib/python2.2/site-packages/rhpl/comps.py", line 304, in load doc = libxml2.parseMemory(file, len(file)) File "/usr/lib/python2.2/site-packages/libxml2.py", line 717, in parseMemory if ret == None:raise parserError('xmlParseMemory() failed') parserError: xmlParseMemory() failed Additional info: I saved traceback if needed. Only the top of the traceback file was entered here since the bug report form fails to accept 0.6 MB or text.
Created attachment 89498 [details] Traceback file of unhandled exception
Could you please verify your media following the instructions at http://rhlinux.redhat.com/anaconda/mediacheck.html?
Media was verified on installation machine before initial installation. After exception occurred, media was verified 2 more times. All 3 CDs were verified.
Also, used the iso file checker (md5) to ensure proper key.
Installed RedHat v7.3 last night without issue. Tried to install v8.0 over v7.3 with the upgrade option instead of the full installtion. When the "reading packages" window popped up, same error occurred.
Thought it might be helpful for you to know that I created, verified, and installed v7.3 media in precisely the same manner that I did with v8.0 - using iso images, verifying the media key with md5, booted and installed from cd-rom. v8.0 had an extra step to verify the media after boot just prior to installation. All defaults selected, then location, time zone, and packages altered post install success.
This error is the result of a read error from the media, causing the parser to fail. If you purchased this install media from Red Hat you can get replacement media. *** This bug has been marked as a duplicate of 75008 ***
Successful attempt to install this media on different computer. No Unhandled Exception occurred where indicated.
*** This bug has been marked as a duplicate of 75008 ***
Changed to 'CLOSED' state since 'RESOLVED' has been deprecated.