Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 859207 - System facts for RHEL 5.8 x86 client does not show network interface
Summary: System facts for RHEL 5.8 x86 client does not show network interface
Keywords:
Status: CLOSED UPSTREAM
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: WebUI
Version: 6.0.1
Hardware: Unspecified
OS: Unspecified
unspecified
low
Target Milestone: Unspecified
Assignee: Jordan OMara
QA Contact: Katello QA List
URL:
Whiteboard:
: 859877 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-09-20 19:39 UTC by Og Maciel
Modified: 2019-09-26 13:35 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-09-19 18:13:16 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
Screenshot (81.36 KB, image/png)
2012-09-20 19:39 UTC, Og Maciel 		no flags Details
View All

Description Og Maciel 2012-09-20 19:39:13 UTC 
Created attachment 615084 [details]
Screenshot

Description of problem:

Noticed that my RHEL 5.8 system, once registered against my katello system, was not displaying information about its network interfaces despite having sent the information during the registration process.

Version-Release number of selected component (if applicable):

* candlepin-0.7.8-1.el6cf.noarch
* candlepin-selinux-0.7.8-1.el6cf.noarch
* candlepin-tomcat6-0.7.8-1.el6cf.noarch
* katello-1.1.12-7.el6cf.noarch
* katello-all-1.1.12-7.el6cf.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.1.8-1.el6cf.noarch
* katello-cli-1.1.8-4.el6cf.noarch
* katello-cli-common-1.1.8-4.el6cf.noarch
* katello-common-1.1.12-7.el6cf.noarch
* katello-configure-1.1.9-3.el6cf.noarch
* katello-glue-candlepin-1.1.12-7.el6cf.noarch
* katello-glue-pulp-1.1.12-7.el6cf.noarch
* katello-qpid-broker-key-pair-1.0-1.noarch
* katello-qpid-client-key-pair-1.0-1.noarch
* katello-selinux-1.1.1-1.el6cf.noarch
* pulp-1.1.12-1.el6cf.noarch
* pulp-common-1.1.12-1.el6cf.noarch
* pulp-selinux-server-1.1.12-1.el6cf.noarch

and

* subscription-manager-0.98.16.3-1.el5_8

How reproducible:


Steps to Reproduce:
1. Subscribe a RHEL 5.8 Desktop x86 system using subcription-manager command
2. In Katello, check the system's facts for its network interfaces
3.
  
Actual results:

No network interface is listed (see screenshot)

Expected results:


Additional info:

Here's the "facts" that my RHEL 5.8 is sending:

[DEBUG: 2012-09-20 01:11:43 #12737] Resource PUT request: /candlepin/consumers/d813f367-2714-4781-928e-c34e013e8492, {"environment":{"id":3},"serviceLevel":"","facts":{"dmi.memory.use":"System Memory","network.ipaddr":"10.16.120.184","dmi.processor.status":"Populated:Enabled","dmi.system.family":"Red Hat Enterprise Linux","dmi.bios.version":"0.5.1","cpu.cpu_socket(s)":1,"dmi.system.uuid":"733d516e-9cd4-4f02-360f-1b38efbf7d41","net.interface.sit0.netmask":"Unknown","dmi.chassis.thermal_state":"Safe","dmi.memory.bank_locator":"Not Specified","dmi.memory.array_handle":"0x1000","dmi.bios.runtime_size":"96 KB","dmi.chassis.version":"Not Specified","dmi.bios.vendor":"Seabios","distribution.id":"Tikanga","dmi.system.serial_number":"Not Specified","dmi.system.product_name":"KVM","memory.swaptotal":"2097144","net.interface.eth0.broadcast":"10.16.120.255","dmi.memory.locator":"DIMM 0","dmi.processor.version":"Not Specified","virt.uuid":"733d516e-9cd4-4f02-360f-1b38efbf7d41","net.interface.eth0.netmask":"255.255.255.0","dmi.processor.voltage":" ","dmi.chassis.type":"Other","dmi.memory.data_width":"64 bit","dmi.chassis.boot-up_state":"Safe","net.interface.eth0.ipaddr":"10.16.120.184","net.interface.lo.ipaddr":"127.0.0.1","dmi.system.wake-up_type":"Power Switch","dmi.processor.upgrade":"Other","net.interface.sit0.ipaddr":"Unknown","system.entitlements_valid":"invalid","dmi.memory.speed":"  (ns)","dmi.bios.address":"0xe8000","uname.release":"2.6.18-308.el5","uname.machine":"i686","dmi.processor.type":"Central Processor","dmi.bios.relase_date":"01/01/2007","dmi.memory.error_information_handle":"Not Provided","distribution.version":"5.8","dmi.chassis.power_supply_state":"Safe","cpu.core(s)_per_socket":1,"dmi.system.sku_number":"Not Specified","dmi.processor.family":"Other","dmi.system.status":"No errors detected","net.interface.lo.hwaddr":"00:00:00:00:00:00","uname.version":"#1 SMP Fri Jan 27 17:21:15 EST 2012","dmi.chassis.asset_tag":"Not Specified","network.hostname":"qeclient21.usersys.redhat.com","dmi.chassis.lock":"Not Present","net.interface.sit0.hwaddr":"00:00:00:00:00:00","dmi.processor.socket_designation":"CPU 1","memory.memtotal":"1034728","net.interface.sit0.broadcast":"Unknown","dmi.bios.bios_revision":"1.0","cpu.cpu(s)":1,"dmi.memory.type":"RAM","dmi.memory.total_width":"64 bit","distribution.name":"Red Hat Enterprise Linux Client","dmi.chassis.security_status":"Unknown","dmi.memory.maximum_capacity":"1 GB","net.interface.eth0.hwaddr":"52:54:00:20:20:03","dmi.memory.form_factor":"DIMM","uname.sysname":"Linux","net.interface.lo.netmask":"255.0.0.0","dmi.system.version":"RHEL 6.3.0 PC","dmi.memory.location":"Other","dmi.system.manufacturer":"Red Hat","net.interface.lo.broadcast":"0.0.0.0","dmi.chassis.manufacturer":"Red Hat","dmi.memory.error_correction_type":"Multi-bit ECC","dmi.memory.size":"1024 MB","dmi.chassis.serial_number":"Not Specified","virt.is_guest":true,"virt.host_type":"kvm","dmi.bios.rom_size":"64 KB","uname.nodename":"qeclient21.usersys.redhat.com"}}
Comment 1 Og Maciel 2012-09-20 19:42:30 UTC 
2012-09-20 15:24:51 < thomasmckay> omaciel-mtg: fyi, the code is looking for ipv4_address and your facts are ipaddr. i assume code should check for both


    # interface listings come in the form of
    #
    # net.interface.em1.ipv4_address
    # net.interface.eth0.ipv4_broadcast
    #
    # there are multiple entries for each interface, but
    # we only need the ipv4 address
    def interfaces
      interfaces = []
      facts.keys.each do |key|
        match = /net\.interface\.([^\.]*)/.match(key)
        if !match.nil? && !match[1].nil?
          interfaces << match[1]
        end
      end
      interface_set = []
      interfaces.uniq.each do |interface|
        addr = facts["net.interface.#{interface}.ipv4_address"]
        interface_set << { :name => interface, :addr => addr } if addr != nil
      end
      interface_set
    end
Comment 3 Jordan OMara 2012-10-05 20:12:21 UTC 
*** Bug 859877 has been marked as a duplicate of this bug. ***
Comment 4 Jordan OMara 2012-10-08 13:16:10 UTC 
https://github.com/Katello/katello/pull/802
Comment 5 Mike McCune 2013-08-16 18:11:17 UTC 
getting rid of 6.0.0 version since that doesn't exist
Comment 6 Mike McCune 2013-09-19 18:13:16 UTC 
These bugs have been resolved in upstream projects for a period of months so I'm mass-closing them as CLOSED:UPSTREAM.  If this is a mistake feel free to re-open.
Note You need to log in before you can comment on or make changes to this bug.