Red Hat Bugzilla – Bug 85933
usb mouse does not work.
Last modified: 2007-04-18 12:51:57 EDT
Description of problem:
hardware platform: sony vaio fx190k
On release 8.0.92, the usb mouse (kensington pocketmouse) and the trackpad were
both active. In 8.0.93 and 8.0.94, the mouse is not recognized in either of the
2 usb ports on this box. Both usb hubs are reported seen in the KDE control center.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. plug in a usb mouse
2. verify presence in kde control center
3. no joy.
no mouse is seen.
active mouse in addition to an operational trackpad.
Please execute the following commands:
cat /proc/bus/usb/devices > /tmp/usb.deveices
/sbin/dmesg > /tmp/dmesg.out
ls -l /dev/input/mice > /tmp/dev.lst
/sbin/lsmod > /tmp/modules.lst
Then, attach the following files to the bug:
/tmp/usb.deveices, /tmp/dmesg.out, /tmp/dev.lst, /etc/X11/XF86Config,
PLEASE DO NOT DROP THEM INTO THE COMMENT BOX!
I cannot promise this will be enough, but we'll see.
Created attachment 90613 [details]
Created attachment 90620 [details]
Created attachment 91106 [details]
ls -l /dev/input/mice
Created attachment 91107 [details]
Created attachment 91108 [details]
Created attachment 91109 [details]
Created attachment 91110 [details]
Comment on attachment 91110 [details]
I submitted the requested files as well because I am having the same problem.
During install of RedHat 9, anaconda detects my MS Wheel Mouse as a Generic 3
button mouse (USB).
During install, the mouse works correctly.
However, post-install, I cannot get the mouse to work.
The mouse is detected and works fine when I boot to Windows 2000 (on the same
machine.) However, when I boot Linux, the mouse is not detected.
It is not present in /proc/bus/usb/devices.
The motherboard is a Gygabyte PE667 with an i845PE (ICH4) chipset. It has a USB
2 controller which IS detected correctly.
From: Julian Missig <firstname.lastname@example.org>
Date: Sun, 27 Apr 2003 22:50:07 -0400
I have pretty much the same problem. I'm using a VIA USB 2 controller,
ehci-hcd driver. Like Mark Levitt's system I see these lines:
PCI: 00:10.3 PCI cache line size set incorrectly (32 bytes) by BIOS/FW.
PCI: 00:10.3 PCI cache line size corrected to 64.
Mark's says 0 and 128 where mine says 32 and 64, respectively.
Also, the only usb device detected is the USB controller itself. None
of the mass storage devices, input devices, or USB hubs I have
connected to my machine are listed. This was all working fine with red
As an addition to my above comment.. note that 00:10.3 is my USB controller.
Ok, so I've been playing around (I really really need usb support).
Tried compiling official Linus kernel 2.4.20. Still no usb.
Tried installing kernel 2.4.18-27.8.0 for red hat 8. Still no usb.
In all cases, the *only* usb device in the /proc/bus/usb hierarchy is 001/001,
the primary controller.
All this USB stuff is working fine under Windows XP.
So, Julian deceived me - his problem is not a regression.
From now on, this bug is for scowles. Others should file
their own bugs.
Just because the bug wasn't in the /kernel/ doesn't mean it isn't a regression,
right? I haven't tried using older usbutils or anything like that yet. If I get
the time, I'll try installing Red Hat 8 fresh and then Red Hat 9 and see if it
works with them..
Sorry. This will be my last comment. My problem was solved by removing all USB
entries from /etc/sysconfig/hwconf, restarting, letting kudzu add and configure
the USB stuff again and then restarting. I did that a few times and the USB
devices all of a sudden appeared and worked again.
Jeff Frost <email@example.com> reports a situation when Anaconda puts
duplicate alias into /etc/modules.conf:
alias usb-controller usb-uhci
alias usb-controller ehci-hcd
Perhaps in Julian's case running kudzu replaced the second entry with
a proper 'usb-controller1'. I'll tell Jeremy about it.
Jeremy says it may be a dup of bz#87948, fixed by Bill already.
So, how is it going with 9.0.91, anyone tried that yet?
OK. I'll notabug this thing tentatively, although an upgrade bug was obviously
present, because there was a separate bug against Anaconda for this.
Oh wait. I just noticed it's not the Julian's bug. Reopening.
Any news from scowles?
Thanks for the bug report. However, Red Hat no longer maintains this version of
the product. Please upgrade to the latest version and open a new bug if the problem
The Fedora Legacy project (http://fedoralegacy.org/) maintains some older releases,
and if you believe this bug is interesting to them, please report the problem in
the bug tracker at: http://bugzilla.fedora.us/