Red Hat Bugzilla – Bug 88342
XFree86 installation and run fail on Dell 8250
Last modified: 2007-04-18 12:52:52 EDT
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User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.4b)
(I am sending this from my Mac since X does not work under 9! ;-( )
Description of problem:
1. X fails to start on the Dell 8250 with Radeon 9700 card during installation,
-- screen goes blank.
I updated in text-mode and everything works except X!
As reported previously (Bug 85420) X worked fine in RH 8.0.93.
I am attaching the log file and my XF86Config file created by the installation.
Version-Release number of selected component (if applicable):
RedHat 9-3, XFree86-4.3.0-2, kernel 2.4.20-8
Steps to Reproduce:
1. Run "linux nousb" (in order to overcome the keynoard problem on the Dell).
2. It detects the Radeon 9700 card, the FP 1702 Monitor and the PS/2 Mouse
3.Screen goes blank, moitor tunrs off!
Expected Results: A working X11 update/isstall screen!
Should I try to reinstall 8.0.93 -- or can you suggest a fix?
Created attachment 91027 [details]
The Log file before screen goes blank!
Created attachment 91028 [details]
Created attachment 91032 [details]
Output of lspci -vv
The output of lspci -vv
The ATI card is listed twice!
This is seems to be a PCI-problem with the newer Itel motherboard.
lspci lists two entries PCI:1.0.1 and PCI:1.0.0 for the radeon card.
If if enter either of them by hand in XF86Config (s BUSId "PCI:1.0.1"
the other one appears in the warning on startup.
I am attaching the output of lspci -vv and lspci -vvn
Created attachment 91033 [details]
output of lspci -vvn
One more thought:
Since the card has bot VGA and DVI outputs, could it be that X is running on the
analog output while the monitor is connected to the digital one?
Judging by the lspci output the digital PCI device 1:0.1 is "unknown"
On the other hand the system worked fine with redhat 8.0.93 and kernel 2.4.20-2.28
(or what ever), with XFre86-4.2.99 ... What has changed after 8.0.93?
I just noticed bug 84834 which exhibits similar behavior on dual-head cards.
I suppose that redhat-configure-xfree86 needs to be fixed to take into account
both entries on the PCI-bus and produce the correct entries in XF86Config.
In the meantime could someone perhaps suggest how to do this by hand?
Please attach your X server log and config file. I've no idea what the
problem could be, but we can try to find out.
Do not reinstall the phoebe beta as we do not support beta products once
the final release of our OS is released, so any problems you encounter
with the beta releases will be unsupported unless you reinstall the final
release and reproduce them.
Um, I must be incredibly blind. Ignore my first paragraph in my last
comment. No idea how I missed your file attachments. Must be one of those
> The ATI card is listed twice!
No, it is not. The card has 2 devices on it, so it shows up with 2 PCI IDs,
which is normal and expected correct behaviour for Radeon 9700.
I just looked at your attached log file, config file, and lspci info.
The config file appears to be configured correctly, and your log file shows
the X server starting up properly also with no failures.
It is not clear yet what the problem is.
(II) RADEON(0): Manufacturer: DEL Model: 3006 Serial#: 1144146513
(II) RADEON(0): Year: 2003 Week: 4
(II) RADEON(0): EDID Version: 1.3
(II) RADEON(0): Digital Display Input
(II) RADEON(0): Max H-Image Size [cm]: horiz.: 34 vert.: 27
(II) RADEON(0): Gamma: 2.40
(II) RADEON(0): DPMS capabilities: StandBy Suspend Off; RGB/Color Display
(II) RADEON(0): First detailed timing is preferred mode
(II) RADEON(0): redX: 0.634 redY: 0.354 greenX: 0.304 greenY: 0.581
(II) RADEON(0): blueX: 0.143 blueY: 0.102 whiteX: 0.318 whiteY: 0.339
(II) RADEON(0): Supported VESA Video Modes:
(II) RADEON(0): 720x400@70Hz
(II) RADEON(0): 640x480@60Hz
(II) RADEON(0): 640x480@75Hz
(II) RADEON(0): 800x600@60Hz
(II) RADEON(0): 800x600@75Hz
(II) RADEON(0): 1024x768@60Hz
(II) RADEON(0): 1024x768@75Hz
(II) RADEON(0): 1280x1024@75Hz
(II) RADEON(0): Manufacturer's mask: 0
(II) RADEON(0): Supported Future Video Modes:
(II) RADEON(0): #0: hsize: 1280 vsize 1024 refresh: 60 vid: 32897
(II) RADEON(0): #1: hsize: 1152 vsize 864 refresh: 75 vid: 20337
(II) RADEON(0): Supported additional Video Mode:
(II) RADEON(0): clock: 108.0 MHz Image Size: 338 x 270 mm
(II) RADEON(0): h_active: 1280 h_sync: 1328 h_sync_end 1440 h_blank_end 1688
(II) RADEON(0): v_active: 1024 v_sync: 1025 v_sync_end 1028 v_blanking: 1066
(II) RADEON(0): Serial No: 8G15231KD2JQ
(II) RADEON(0): Monitor name: DELL 1702FP
(II) RADEON(0): Ranges: V min: 56 V max: 76 Hz, H min: 30 H max: 80 kHz,
PixClock max 140 MHz
(II) RADEON(0): End of DDC Monitor info
Since it isn't clear exactly what the problem is yet, and it isn't clear
what is causing the problem, it is quite difficult to suggest a workaround
or a fix to the problem right now other than to look at the "radeon" man
page, and experiment with options.
Your best bet right now, is to ask for help on email@example.com mailing
list, and see if someone else has encountered the problem you are having
already, and wether they've found a fix or a workaround already or not, and
then add that info here if you can.
Hope this helps.
If you look further down in the log file you'll find
(WW) RADEON: No matching Device section for instance (BusID PCI:1:0:1) found
and ususally ths is foolwed on vc1 by an
(EE) ... aborting message.
Sometimes it goes further and lists a few
gnome error messages, but the monitor stays black.
Would it make sense to add two videocard entries with PCIBus 1.0.0 and 1.0.1
and link the display to 1.0.1 which seems to be the dvi part of the radeon?
And is there an explanation why things worked fine with 8.0.93 and then stopped
As I said quite clearly above, I am not confirming nor denying that there
is a bug here. I simply do not know. Since I can neither confirm nor
deny wether or not there is a bug, lets hypothetically assume there is one,
or that there is a change in behaviour - again, which I am not confirming
nor denying. If in fact there is a change, I have absolutely no idea what
it is, and thus I can not explain why it would have worked before and does
not now. It could be absolutely anything.
Please follow the suggestions I gave above. I will be unable to look into
this problem further for quite some time, so if you're looking for a quick
workaround or explanation of what is wrong, I will be unable to provide you
with that. Please use the firstname.lastname@example.org mailing list for speedy
answers. Bugzilla is not a technical support forum, but rather it is a bug
tracker. The problem will be tracked until it either a solution is found, or
it is deemed to not be a bug, or some other resolution, however I have
other priorities right now, and won't be able to investigate this matter
further any time soon, in particular without having a flat panel display.
xfree86 mailing list is your best bet. Or feel free to use phoebe beta, or
whatever else meets your needs in the mean time. Just realize that bugzilla
is not a tech support forum.
Thanks -- I'll try the xfree86 bug system.
In the meantime I have reinstalled XFree86-188.8.131.52-20030115.0 from the 8.0.93
phoebe beta and it works like a charm -- in case other people have problems with
the Dell/Radeon combination.
Deferring for next development cycle.
XFree86-4.3.0-5 seems to fix this bug.
I installed it and XFree works fine now. Thanks Mike for kowingly or
accidentally fixing the problem with the Radeon 9700 on the Dell 8250 (and
hopefully the related NVidia problems)!