Over the weekend we hit our queue limit. The site was not correctly handling and informing users that they were queued, which resulted in confused on the user's part. The user had: 2012-12-15 14:53:11.774 [DEBUG] Streamline call (303.7ms) roles! /wapps/streamline/cloudVerify.html [ args: {}, code: 200, response: {"username"=>"XXXXXXXX", "roles"=>["simple_authenticated", "cloud_access_request_1"]} ] (pid:22675) which means that all the hooks higher in the list failed to properly error the user out. The broker was returning a standard 401 (which is a general failure in some cases).
*** Bug 887423 has been marked as a duplicate of this bug. ***
Very difficult to reproduce - without access to Streamline infrastructure. QA can be verifying users can sign up and accept terms (regression test) rather than full functional verification. Fixed in: https://github.com/openshift/li/pull/770
(In reply to comment #2) Tested this issue on devenv_2705, user can sign up, accept terms, sign in and create application successfully, so verify this bug.