Bug 948615 - Konqueror fails QA:Testcase_Desktop_Browser -- fails to allow access to FAS2 even with valid credentials
Summary: Konqueror fails QA:Testcase_Desktop_Browser -- fails to allow access to FAS2 ...
Alias: None
Product: Fedora
Classification: Fedora
Component: kde-baseapps
Version: 19
Hardware: Unspecified
OS: Unspecified
Target Milestone: ---
Assignee: Than Ngo
QA Contact: Fedora Extras Quality Assurance
Whiteboard: AcceptedBlocker
: 949129 (view as bug list)
Depends On:
Blocks: F19Alpha, F19AlphaBlocker
TreeView+ depends on / blocked
Reported: 2013-04-04 19:58 UTC by Robert Lightfoot
Modified: 2013-04-09 03:42 UTC (History)
13 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2013-04-09 03:42:40 UTC
Type: Bug

Attachments (Terms of Use)

Description Robert Lightfoot 2013-04-04 19:58:53 UTC
Description of problem:
Website presents welcome message and login

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Install KDE Default setup
2. open conqueror
3. goto fas2 login page
Actual results:
continuous cycle of login and no fail message but no login

Expected results:
successful login

Additional info:

Comment 1 Adam Williamson 2013-04-04 22:27:24 UTC
can you check it works from a 'known good' browser/OS combo? I'll see if I can reproduce the problem...did you install from live, netinst or DVD? thanks!

Comment 2 Rex Dieter 2013-04-04 23:16:35 UTC
triaging to kde-baseapps component (where konqueror lives).

Fwiw, I can't reproduce the problem on my f18 box with same kde/konqueror version, so *may* be f19 specific somehow.  Been meaning to get a fresh f19 install going, may as well be now.

Comment 3 Robert Lightfoot 2013-04-05 08:16:13 UTC
I performed this test on 8 arch-DE combinations and it worked 50% of the time as follows:
F19-Alpha-TC3-i386 Gnome-Firefox -- Worked
F19-Alpha-TC3-x86_64 Gnome-Firefox -- Worked
F19-Alpha-TC4-i386 Gnome-Firefox -- Worked
F19-Alpha-TC4-x86_64 Gnome-Firefox -- Worked
F19-Alpha-TC3-i386 KDE-Konqueror -- Failed
F19-Alpha-TC3-x86_64 KDE-Konqueror -- Failed
F19-Alpha-TC4-i386 KDE-Konqueror -- Failed
F19-Alpha-TC4-x86_64 KDE-Konqueror -- Failed

Comment 4 Martin Krizek 2013-04-05 08:22:15 UTC
Confirming the issue. I can reproduce it on F19 Alpha TC4. However, as Rex mentions, it works on F18 with same version of kde-baseapps - kde-baseapps-4.10.1-1.

Comment 5 Martin Krizek 2013-04-05 08:31:06 UTC
For completeness, this violates the following criterion:

"It must be possible to run the default web browser and a terminal application from all release-blocking desktop environments.

The web browser must be able to download files, load extensions (if applicable), and log into FAS."

Comment 6 Martin Krizek 2013-04-05 11:48:57 UTC
Interesting note: I can't reproduce the issue in live environment. Seems it affects only installed system. Tested on both TC4 and T5.

Comment 7 Robert Lightfoot 2013-04-05 12:50:30 UTC
Also worth noting, Firefox when installed on KDE will reach FAS2 site ok.  Konqueror still does not.

Comment 8 Rex Dieter 2013-04-05 14:01:03 UTC
Those of you testing installed F19, is this with any updates installed or not?

(if updates installed, I'd argue the cause could be something currently in -testing possibly causing this, then it's not a blocker)

Comment 9 Jaroslav Reznik 2013-04-05 14:30:35 UTC
Another possibility how to avoid blocking on this issue is KHTML engine - could you please try to switch to KHML? View -> View Mode -> KHTML and retry? At least we could say it's Konqueror bug or QtWebKit one.

Comment 10 nucleo 2013-04-05 16:30:06 UTC
Problem with kded4 appears on installed systems but not on live image.

kded4: symbol lookup error: /usr/lib/kde4/kded_kscreen.so: undefined symbol: _ZN7KScreen6Output14setCurrentModeEi
kio_http(1138)/kio_http_debug HTTPProtocol::findCookies: Can't communicate with kded_kcookiejar!

Comment 11 Kevin Kofler 2013-04-05 16:53:31 UTC
Looks like mismatched kscreen and libkscreen, resulting in kded4 not loading, and thus NO kded4 service loading, including kcookiejar.

Comment 12 Fedora Update System 2013-04-05 17:04:36 UTC
kscreen-0.0.81-1.fc19 has been submitted as an update for Fedora 19.

Comment 13 Adam Williamson 2013-04-05 18:44:30 UTC
Whaddayaknow, that ridiculous test case caught a legitimate bug? Amazing.

Comment 14 Robert Lightfoot 2013-04-05 20:13:19 UTC
Rex can't speak for others but my testing is done on fresh from DVD installs.

Comment 15 Adam Williamson 2013-04-05 20:59:56 UTC
+1 blocker based on criterion cited in comment #5. Can others please give blocker votes on this so we can pull it into TC6/RC1? Thanks!

Comment 16 Kevin Fenzi 2013-04-05 21:08:45 UTC
+1 blocker here.

Comment 17 Tim Flink 2013-04-05 21:30:38 UTC
+1 blocker based on the criterion cited in comment #5. That makes for +3 blocker, moving it to accepted

Comment 18 Fedora Update System 2013-04-06 05:15:43 UTC
Package kscreen-0.0.81-1.fc19:
* should fix your issue,
* was pushed to the Fedora 19 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing kscreen-0.0.81-1.fc19'
as soon as you are able to.
Please go to the following url:
then log in and leave karma (feedback).

Comment 19 Rex Dieter 2013-04-06 10:22:53 UTC
*** Bug 949129 has been marked as a duplicate of this bug. ***

Comment 20 Robert Lightfoot 2013-04-06 18:38:45 UTC
kscreen-0.0.81-1.fc19 and a reboot resolved the issue for me.

Comment 21 Robert Lightfoot 2013-04-07 02:50:18 UTC
I have tested with F19-Alpha-TC5 both i386 and x86_64 installs.  Test Procedure as follows:
1.  Wait for GUI Install to reach <REBOOT> point.
2.  Switch to text tty with <CTRL><ALT><F2>
3.  chroot /mnt/sysimage
4.  yum update kscreen --enablerepo=updates-testing
5.  Respond as needed to yum and let it complete
6.  Reboot the System.

Saw the following results:
In both arch it works

Comment 22 Martin Krizek 2013-04-08 07:42:41 UTC
kscreen-0.0.81-1.fc19 fixes the issue for me as well.

Comment 23 Fedora Update System 2013-04-09 03:42:45 UTC
kscreen-0.0.81-1.fc19 has been pushed to the Fedora 19 stable repository.  If problems still persist, please make note of it in this bug report.

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