Bug 974080 - Can't save exception report as a file
Summary: Can't save exception report as a file
Keywords:
Status: CLOSED DUPLICATE of bug 971117
Alias: None
Product: Fedora
Classification: Fedora
Component: libreport
Version: 19
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: abrt
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks: F19Blocker, F19FinalBlocker
TreeView+ depends on / blocked
 
Reported: 2013-06-13 11:52 UTC by Kamil Páral
Modified: 2013-06-13 12:12 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-06-13 12:12:03 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
libreport configuration (58.69 KB, image/png)
2013-06-13 11:52 UTC, Kamil Páral
no flags Details
libreport error (38.74 KB, image/png)
2013-06-13 11:52 UTC, Kamil Páral
no flags Details
journal from the running system, after libreport failed (137.59 KB, text/plain)
2013-06-13 11:53 UTC, Kamil Páral
no flags Details

Description Kamil Páral 2013-06-13 11:52:02 UTC
Description of problem:
I used https://fedoraproject.org/wiki/QA:Testcase_Anaconda_save_traceback_to_bugzilla to trigger a fake exception on F19 TC3 DVD x86_64. I tried to save it to a file. It failed with error:

> No processing for event 'report_Uploader' is defined

Reporting to Bugzilla works.

Version-Release number of selected component (if applicable):
F19 TC3 DVD x86_64

How reproducible:
always

Steps to Reproduce:
1. kill -USR1 `cat /var/run/anaconda.pid`
2. "upload data to server"
3. use "file:///tmp/" location
4. confirm everything, see said error

Comment 1 Kamil Páral 2013-06-13 11:52:36 UTC
Created attachment 760630 [details]
libreport configuration

Comment 2 Kamil Páral 2013-06-13 11:52:45 UTC
Created attachment 760631 [details]
libreport error

Comment 3 Kamil Páral 2013-06-13 11:53:04 UTC
Created attachment 760632 [details]
journal from the running system, after libreport failed

Comment 4 Kamil Páral 2013-06-13 11:54:48 UTC
We have the following criterion:
"The installer must be able to report failures to Bugzilla, with appropriate information included. "
http://fedoraproject.org/wiki/Fedora_19_Alpha_Release_Criteria#Failure_reporting

However, we might consider saving to a file equally important. Some organizations may not want to save errors to Fedora Bugzilla.

Comment 5 Kamil Páral 2013-06-13 11:55:53 UTC
I confirmed that "scp://" fails with the same error as "file://".

Comment 6 Kamil Páral 2013-06-13 12:12:03 UTC

*** This bug has been marked as a duplicate of bug 971117 ***


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