Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 974234

Summary: [abrt] Crash in try_open_e_book_cb()
Product: Red Hat Enterprise Linux 6 Reporter: David Jaša <djasa>
Component: evolutionAssignee: Matthew Barnes <mbarnes>
Status: CLOSED ERRATA QA Contact: Desktop QE <desktop-qa-list>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 6.4CC: jkoten, lnovich, mcrha, tpelka
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Unspecified   
Whiteboard: abrt_hash:011dfb966a6b93f1fc9f6d87d824b793c1bbd7bc
Fixed In Version: evolution-2.32.3-7.el6 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-11-21 04:52:57 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 974647    
Bug Blocks:    
Attachments:
Description Flags
full bt by abrt
none
evo patch none

Description David Jaša 2013-06-13 18:29:24 UTC 
Description of problem:
evo crashed shortly after resume from s3 sleep.

Version-Release number of selected component:
evolution-2.32.3-1.el6

Additional info:
libreport version: 2.0.9
abrt_version:   2.0.8
backtrace_rating: 4
cmdline:        evolution -c mail
crash_function: g_error_free
kernel:         2.6.32-358.el6.x86_64

truncated backtrace:
:Thread no. 1 (8 frames)
: #0 g_error_free at gerror.c
: #1 g_clear_error at gerror.c
: #2 try_open_e_book_cb at em-utils.c
: #3 open_reply at e-book.c
: #4 reply_cb at gdbusproxy.c
: #5 g_dbus_connection_call_done at gdbusconnection.c
: #6 complete_in_idle_cb at gsimpleasyncresult.c
: #11 IA__gtk_main at gtkmain.c
Comment 1 David Jaša 2013-06-13 18:30:58 UTC 
abrt failed to attach the bt so I'll attach it manually.
Comment 2 David Jaša 2013-06-13 18:31:39 UTC 
Created attachment 760890 [details]
full bt by abrt
Comment 3 Milan Crha 2013-06-14 15:27:34 UTC 
Quite similar upstream bug report comment, though without any patch:
https://bugzilla.gnome.org/show_bug.cgi?id=557613#c104

The other patches attached on that bug are already part of 2.32.3.
Comment 4 Milan Crha 2013-06-14 17:39:30 UTC 
Created attachment 761386 [details]
evo patch

for evolution;

This makes it work. My reproducer was slightly complicated, because I cheated an LDAP backend, by waiting in its e_book_backend_ldap_load_source() for 5 secodns, which was enough time to switch to other email in evolution's UI.

Prerequisities:
- have configured one LDAP book, which is set for autocompletion
  in Edit->Preferences->Contacts
- have in Edit->Preferences->Mail Preferences->Headers:
  [x] Show the photograph of sender in the message preview
  [ ] Search for sender photograph only in local addressbooks
- have patch from bug #974647
- have enabled message preview

Steps:
a) make sure no e-addressbook-factory is running
b) run the factory under gdb like this (answer 'y' on the question):
   $ gdb /usr/libexec/e-addressbook-factory \
       --ex "b e_book_backend_ldap_load_source" --ex "r -w"
c) once it writes "Server is up and running" switch to another console
   and run evolution in mailer:
   $ evolution -c mail
d) select a message to view, see a gdb prompt on the factory console
e) select different message, from someone else (that causes cancel of
   the pending request)
f) let gdb continue:
   (gdb) c
g) see evolution crashing down in couple seconds
Comment 11 errata-xmlrpc 2013-11-21 04:52:57 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHSA-2013-1540.html