Version-Release number of selected component: hplip-3.13.6-2.fc19 Additional info: reporter: libreport-2.1.5 cmdline: /usr/bin/python /usr/lib/cups/backend/hpfax executable: /usr/lib/cups/backend/hpfax kernel: 3.9.9-302.fc19.x86_64 runlevel: N 5 uid: 0 Truncated backtrace: hpfax:55:bug:NameError: global name 'log' is not defined Traceback (most recent call last): File "/usr/lib/cups/backend/hpfax", line 68, in <module> bug("Error setting home directory: /etc/hp/hplip.conf not found") File "/usr/lib/cups/backend/hpfax", line 55, in bug log.stderr("ERROR: %s\n" % msg) NameError: global name 'log' is not defined Local variables in innermost frame: msg: 'Error setting home directory: /etc/hp/hplip.conf not found'
Created attachment 773853 [details] File: backtrace
Created attachment 773854 [details] File: core_backtrace
Created attachment 773855 [details] File: environ
Antonio, your /etc/hp/hplip.conf file is missing. Please reinstall hplip-common with this command: # yum reinstall hplip-common and try to reproduce the problem.
> File "/usr/lib/cups/backend/hpfax", line 55, in bug > log.stderr("ERROR: %s\n" % msg) > NameError: global name 'log' is not defined Reported upstream as https://bugs.launchpad.net/bugs/1201767
*** Bug 1015977 has been marked as a duplicate of this bug. ***
so I can't print anything thanks to a year-old bug. Ah well, maybe *2015* will be Year of Linux Desktop :(
What does 'ls -l /etc/hp' say? If you're running into this I think it means a config file has gone missing.
(In reply to Jonathan Nicol from comment #7) > so I can't print anything thanks to a year-old bug. This bug causes that in some cases hplip is not able to write error message into log. This bug does not influence printing itself. > Ah well, maybe *2015* will be Year of Linux Desktop :( Might be if you're able to provide some info leading to identification of your problem. https://fedoraproject.org/wiki/How_to_debug_printing_problems
hplip-3.14.4-5.fc20 has been submitted as an update for Fedora 20. https://admin.fedoraproject.org/updates/FEDORA-2014-6291/hplip-3.14.4-5.fc20
aha, the gnome printer config program installed hpijs and hplip-common for me; I had to manually install hplip. Now I can print :)
Thanks Jonathan, your problem looks like bug #1094530. We probably need to move something from hplip package into hplip-common, but I've no idea what. It'd be great if you could remove the hplip again and try to print something via printing troubleshooter [1]. Attach the output into bug #1094530. Then you can install hplip back. Thanks. [1] https://fedoraproject.org/wiki/How_to_debug_printing_problems#Printing_troubleshooter
Package hplip-3.14.4-5.fc20: * should fix your issue, * was pushed to the Fedora 20 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing hplip-3.14.4-5.fc20' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/FEDORA-2014-6291/hplip-3.14.4-5.fc20 then log in and leave karma (feedback).
Package hplip-3.14.6-1.fc20: * should fix your issue, * was pushed to the Fedora 20 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing hplip-3.14.6-1.fc20' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/FEDORA-2014-6291/hplip-3.14.6-1.fc20 then log in and leave karma (feedback).
Package hplip-3.14.6-2.fc20: * should fix your issue, * was pushed to the Fedora 20 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing hplip-3.14.6-2.fc20' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/FEDORA-2014-6291/hplip-3.14.6-2.fc20 then log in and leave karma (feedback).
hplip-3.14.6-2.fc20 has been pushed to the Fedora 20 stable repository. If problems still persist, please make note of it in this bug report.