Bug 984745 - spice client crashes at first Shift-Ctrl-V in Microsoft Outlook
spice client crashes at first Shift-Ctrl-V in Microsoft Outlook
Status: CLOSED DUPLICATE of bug 906558
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: spice-gtk (Show other bugs)
x86_64 Linux
high Severity medium
: rc
: ---
Assigned To: Christophe Fergeau
Desktop QE
Depends On: 826036
Blocks: 906558 906560
  Show dependency treegraph
Reported: 2013-07-15 17:05 EDT by Nikhil Gupta
Modified: 2013-07-19 15:42 EDT (History)
11 users (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: 826036
Last Closed: 2013-07-19 15:42:56 EDT
Type: Bug
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Attachments (Terms of Use)
core and sosreport (12.35 MB, application/x-gzip)
2013-07-15 17:05 EDT, Nikhil Gupta
no flags Details

  None (edit)
Description Nikhil Gupta 2013-07-15 17:05:21 EDT
Created attachment 773905 [details]
core and sosreport

+++ This bug was initially created as a clone of Bug #826036 +++

Description of problem:
virt-viewer-0.5.2-18.el6_4.2: Process /usr/bin/remote-viewer was killed by signal 6 (SIGABRT)

Version-Release number of selected component (if applicable):

How reproducible:
Attached video
Actual results:

virt-viewer-0.5.2-18.el6_4.2: Process /usr/bin/remote-viewer was killed by signal 6 (SIGABRT)
abrt_version:   2.0.8
backtrace_rating: 0
cmdline:        remote-viewer --spice-controller
executable:     /usr/bin/remote-viewer
kernel:         2.6.32-358.el6.x86_64
pid:            40134
pwd:            /home/jauser
reported_to:    file: /tmp/outlookfoldercrash.log
time:           Tue 18 Jun 2013 09:34:56 AM EDT
uid:            500
username:       jauser

backtrace:      Text file, 12490 bytes
build_ids:      Text file, 4305 bytes
dso_list:       Text file, 5484 bytes
maps:           Text file, 47390 bytes
sosreport.tar.xz: Binary file, 534756 bytes
var_log_messages: Text file, 9526 bytes

:Right click folder in outlook 2010 >> make new folder >> start to list folders >> viewer , not VM, crashes. You can get back into it.
:Please see case #00853751

:'LESSOPEN=|/usr/bin/lesspipe.sh %s'

:2013-06-18-09:38:20> Analyzing coredump 'coredump'
:2013-06-18-09:38:20  Generating backtrace
:2013-06-18-09:38:22  Backtrace is generated and saved, 12490 bytes
:2013-06-18-09:38:35> Element 'xsession_errors' saved
:2013-06-18-09:40:07> Can't open '/tmp/' for writing. Please select another file: /tmp/outlookfoldercrash.log
:2013-06-18-09:40:07  The report was appended to /tmp/outlookfoldercrash.log

Expected results:

Additional info:

--- Additional comment from John L Magee on 2012-05-29 08:45:18 EDT ---

> The outlook problem still exists. It only crashes the client, not the whole
> VM. If you open the outlook link on the desktop I sent, hit SHIFT-CTRL-V
> together to open the Move dialog, the client crashes. When the spice client
> is then started again, the expected dialog box appears. From this point on,
> until the VM is restarted, the SHIFT-CTRL-V works without issue.

Alon has the means to reproduce

--- Additional comment from Marc-Andre Lureau on 2012-05-29 08:50:41 EDT ---

Which spice client? virt-manager? spicec? virt-viewer?

--- Additional comment from Alon Levy on 2012-05-29 09:29:13 EDT ---

I think it's both, since the problem is in common, here is a stack trace from running remote-viewer:

(qemu) (/home/alon/bin/spice2:3258): Spice-Warning **: ../spice-common/common/canvas_base.c:741:canvas_get_lz: a palette is missing (for bpp to rgb decoding)

(/home/alon/bin/spice2:3258): Spice-CRITICAL **: ../spice-common/common/canvas_base.c:1128:canvas_get_image_internal: condition `surface != NULL' failed
#0  0x0000003b0560e090 in __read_nocancel () at ../sysdeps/unix/syscall-template.S:82
#1  0x00007fdf5f1f3b92 in spice_backtrace_gstack () at backtrace.c:100
#2  0x00007fdf5f1f3c4f in spice_backtrace () at backtrace.c:131
#3  0x00007fdf5f1fd176 in spice_logv (log_domain=0x7fdf5f2b6a79 "Spice", log_level=SPICE_LOG_LEVEL_CRITICAL, strloc=0x7fdf5f2b7480 "../spice-common/common/canvas_base.c:1128", function=0x7fdf5f2b81e0 "canvas_get_image_internal", format=0x7fdf5f2b6b33 "condition `%s' failed", args=0x7fdf54e55708) at log.c:108
#4  0x00007fdf5f1fd23f in spice_log (log_domain=0x7fdf5f2b6a79 "Spice", log_level=SPICE_LOG_LEVEL_CRITICAL, strloc=0x7fdf5f2b7480 "../spice-common/common/canvas_base.c:1128", function=0x7fdf5f2b81e0 "canvas_get_image_internal", format=0x7fdf5f2b6b33 "condition `%s' failed") at log.c:123
#5  0x00007fdf5f1e52de in canvas_get_image_internal (canvas=0x29287c0, image=0x465b520, want_original=1, real_get=0) at ../spice-common/common/canvas_base.c:1128
#6  0x00007fdf5f1e5735 in canvas_touch_image (canvas=0x29287c0, image=0x465b520) at ../spice-common/common/canvas_base.c:1269
#7  0x00007fdf5f1e7d9e in canvas_draw_copy (spice_canvas=0x29287c0, bbox=0x465b4c4, clip=0x465b4d8, copy=0x465b4e8) at ../spice-common/common/canvas_base.c:2133
#8  0x00007fdf5f1ca476 in display_handle_draw_copy (channel=0x2562e00 [SpiceDisplayChannel], in=0x46a22f0) at channel-display.c:1254
#9  0x00007fdf5f1cb174 in spice_display_handle_msg (channel=0x2562e00 [SpiceDisplayChannel], msg=0x46a22f0) at channel-display.c:1433
#10 0x00007fdf5f1c09a3 in spice_channel_recv_msg (channel=0x2562e00 [SpiceDisplayChannel], msg_handler=0x7fdf5f1cb0ba <spice_display_handle_msg>, data=0x0) at spice-channel.c:1838
#11 0x00007fdf5f1c0f29 in spice_channel_iterate_read (channel=0x2562e00 [SpiceDisplayChannel]) at spice-channel.c:2000
#12 0x00007fdf5f1c11c9 in spice_channel_iterate (channel=0x2562e00 [SpiceDisplayChannel]) at spice-channel.c:2058
#13 0x00007fdf5f1c199c in spice_channel_coroutine (data=0x2562e00) at spice-channel.c:2215
#14 0x00007fdf5f1f2737 in coroutine_trampoline (cc=0x2562eb8) at coroutine_ucontext.c:56
#15 0x00007fdf5f1f2420 in continuation_trampoline (i0=39202488, i1=0) at continuation.c:49
#16 0x0000003b04e45f30 in ?? () from /lib64/libc.so.6
#17 0x0000000002563280 in ?? ()
#18 0x0000000000000000 in ?? ()

--- Additional comment from Alon Levy on 2012-05-29 09:30:18 EDT ---

ignore the "(qemu)" up there, I run both qemu+remote-viewer from the same script with the same stdout. You can see the error comes closely after a warning - I imagine that warning might be important.


--- Additional comment from Fedora Admin XMLRPC Client on 2012-10-15 02:12:40 EDT ---

This package has changed ownership in the Fedora Package Database.  Reassigning to the new owner of this component.

--- Additional comment from Fedora Update System on 2013-02-06 14:54:20 EST ---

spice-gtk-0.17-1.fc18 has been submitted as an update for Fedora 18.

--- Additional comment from Fedora Update System on 2013-02-07 21:28:53 EST ---

Package spice-gtk-0.17-1.fc18:
* should fix your issue,
* was pushed to the Fedora 18 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing spice-gtk-0.17-1.fc18'
as soon as you are able to.
Please go to the following url:
then log in and leave karma (feedback).

--- Additional comment from Fedora Update System on 2013-02-13 13:55:59 EST ---

spice-gtk-0.18-1.fc18 has been submitted as an update for Fedora 18.

--- Additional comment from Fedora Update System on 2013-04-03 00:39:23 EDT ---

spice-gtk-0.18-1.fc18 has been pushed to the Fedora 18 stable repository.  If problems still persist, please make note of it in this bug report.
Comment 4 Nikhil Gupta 2013-07-19 15:42:56 EDT

*** This bug has been marked as a duplicate of bug 906558 ***

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