Bug 988390
| Summary: | Cursor broken until restart after installation of guest tools | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 6 | Reporter: | Tomas Jamrisko <tjamrisk> |
| Component: | virtio-win | Assignee: | Gal Hammer <ghammer> |
| Status: | CLOSED DUPLICATE | QA Contact: | Virtualization Bugs <virt-bugs> |
| Severity: | high | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 6.5 | CC: | acathrow, bazulay, bcao, bsarathy, cfergeau, chayang, dblechte, ghammer, iheim, lijin, lveyde, mkrcmari, qzhang, Rhev-m-bugs, rhod, tjamrisk, yeylon |
| Target Milestone: | rc | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | integration | ||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2013-12-19 14:22:23 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
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Description
Tomas Jamrisko
2013-07-25 13:37:18 UTC
Which version of qemu-kvm are you using? Could it be that this issue is related to bz#980752? Or could it be related to bz#981987? What is the spice service status after the upgrade (is it running?)? Thanks. (In reply to Tomas Jamrisko from comment #0) > Description of problem: > Cursor behaves strangely after installing vdagent using rhev-guest-tools > > Version-Release number of selected component (if applicable): > at least rhev-guest-tools-iso-3.1-13; probably older > also in 3.2-12 > > How reproducible: > Always > > Steps to Reproduce: > 1. Setup a windows 7 guest > 2. Install Tools > > Actual results: > Immediately after installation the cursor is broken > > Additional info: > I don't remember this happening after installing the agent alone... could it > be caused by virtio? Hi Tomas, 3.1.13 should not be used. For 3.1 the current version of tools is 3.1.14. But in any case even 3.1.13 should not cause such an issue during an ordinary install but only during an update from the previous version. An install of 3.2.12 also should not cause this. I was not able to reproduce this, can I get access to the VM(s) in question? Thanks in advance, Lev Veyde. (In reply to Gal Hammer from comment #1) > Which version of qemu-kvm are you using? Could it be that this issue is > related to bz#980752? qemu-kvm-rhev-0.12.1.2-2.295 Not sure about whether is it related, obviously different version of qemu, will update. And I don't experience any BSOD (In reply to Gal Hammer from comment #2) > Or could it be related to bz#981987? What is the spice service status after > the upgrade (is it running?)? Thanks. Both vdagent and vdservice are running. > 3.1.13 should not be used. For 3.1 the current version of tools is 3.1.14. Happens with 3.1.14 as well. I reproduced the issue in QE env. It seems that the cursor still moves, but very very slowly. It seems that stopping the services, disabling and then enabling the Virtio-Serial device (and then the Spice Agent) resolves the issue. (In reply to Lev Veyde from comment #6) > It seems that stopping the services, disabling and then enabling the > Virtio-Serial device (and then the Spice Agent) resolves the issue. You're right, disabling and then enabling the device again fixes the issue. Restarting the service alone doesn't help. Also yesterday you asked me about whether it fails when driver and agent are installed manually. It does. But it only fails if machine wasn't rebooted after installation of virtion (virtio -> reboot -> vdagent works fine) (In reply to Tomas Jamrisko from comment #8) > (In reply to Lev Veyde from comment #6) > > It seems that stopping the services, disabling and then enabling the > > Virtio-Serial device (and then the Spice Agent) resolves the issue. > > You're right, disabling and then enabling the device again fixes the issue. > Restarting the service alone doesn't help. > > Also yesterday you asked me about whether it fails when driver and agent are > installed manually. It does. But it only fails if machine wasn't rebooted > after installation of virtion (virtio -> reboot -> vdagent works fine) Thanks for the update. So we certainly have an issue with Virtio-Serial device/driver that under some consequences works slow until reset. lijin ,pls try to reproduce this issue on RHEM3.2 (In reply to Mike Cao from comment #11) > lijin ,pls try to reproduce this issue on RHEM3.2 Try to reproduce on RHEM3.2,with virtio-win-1.6.5 qemu-kvm-rhev-0.12.1.2-2.375.el6.x86_64 kernel-2.6.32-369.el6.x86_64 seabios-0.6.1.2-28.el6.x86_64 rhev-guest-tools-iso-3.1-13/rhev-guest-tools-iso-3.2-11/rhev-guest-tools-iso-3.2-12 QE hit this issue twice,both occurs after rhev-guest-tools installation on a brand new image,but after I choose restart to finish the installation,the cursor works well.And this never happened on the second/third installation. As far as I know, in virtio-0.1-59 , serial driver got some problem in system hibernation and resume situation , it will got a BSOD. Yan has fixed this bug in virtio-0.1-65. In 59 version , when firstly install the guest agent , service can't read serial normally .Thus the service can't run normally . But in 65 version , when firstly install the guest agent , if the installation program run the service at once, the agent can't get any data from serial actually , but the agent start . And it got no problem.Without any data input into serial , the agent can't dispatch any mouse message. Thus your mouse broken . My solution : 1, DONOT run the service when installation complete. 2, suggest reboot after installation . Of course , my solution is not so perfect. Can anyone solve the virtio-serial BUG? Here is some agent log : version 59: 1760::INFO::2013-08-29 09:49:45,707::run::***Agent started in session 1*** 1760::INFO::2013-08-29 09:49:45,707::log_version::0.5.1.0 1760::INFO::2013-08-29 09:49:45,707::consistent_displays::#qxls 0 #others 1 1760::INFO::2013-08-29 09:49:45,707::init_vio_serial::Failed opening \\.\Global\com.redhat.spice.0, error 2 2208::INFO::2013-08-29 09:49:48,718::run::***Agent started in session 1*** 2208::INFO::2013-08-29 09:49:48,718::log_version::0.5.1.0 2208::INFO::2013-08-29 09:49:48,718::consistent_displays::#qxls 0 #others 1 2208::INFO::2013-08-29 09:49:48,718::init_vio_serial::Failed opening \\.\Global\com.redhat.spice.0, error 2 2920::INFO::2013-08-29 09:49:51,729::run::***Agent started in session 1*** 2920::INFO::2013-08-29 09:49:51,729::log_version::0.5.1.0 version 65: 2860::INFO::2013-08-28 17:02:29,851::run::***Agent started in session 1*** 2860::INFO::2013-08-28 17:02:29,851::log_version::0.5.1.0 2860::INFO::2013-08-28 17:02:29,851::consistent_displays::#qxls 0 #others 1 2860::INFO::2013-08-28 17:02:29,851::send_announce_capabilities::Sending capabilities: 2860::INFO::2013-08-28 17:02:29,851::send_announce_capabilities::B7 2860::INFO::2013-08-28 17:02:29,851::run::Connected to server 2860::INFO::2013-08-28 17:02:29,851::input_desktop_message_loop::Desktop: Default 2860::INFO::2013-08-28 17:02:29,851::input_desktop_message_loop::First display setting 2860::INFO::2013-08-28 17:02:29,851::load::loading display setting 2860::INFO::2013-08-28 17:02:29,851::load::open registry key: fail 2 Reproduced with: qemu-kvm-rhev-0.12.1.2-2.398.el6.x86_64 2.6.32-414.el6.x86_64 QE can still reproduce this issue with: rhev-guest-tools-iso-3.3-5.noarch qemu-kvm-rhev-0.12.1.2-2.402.el6.x86_64 kernel-2.6.32-415.0.1.el6.x86_64 libvirt-0.10.2-18.el6_4.8.x86_64 vdsm-4.10.2-22.0.el6ev.x86_64 It looks like a duplicate of bz#1025122. Closing as duplicate. Reopen if bug is still reproducible. *** This bug has been marked as a duplicate of bug 1025122 *** |