Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

For bugs related to Red Hat Enterprise Linux 5 product line. The current stable release is 5.10. For Red Hat Enterprise Linux 6 and above, please visit Red Hat JIRA https://issues.redhat.com/secure/CreateIssue!default.jspa?pid=12332745 to report new issues.

Bug 990495

Summary:	subscription-manager can't get the virt.uuid in the RHEL5.10Server IA64/FV
Product:	Red Hat Enterprise Linux 5	Reporter:	Liushihui <shihliu>
Component:	subscription-manager	Assignee:	candlepin-bugs
Status:	CLOSED CANTFIX	QA Contact:	IDM QE LIST <seceng-idm-qe-list>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	5.10	CC:	alikins, bkearney, dgoodwin, jesusr, jsefler, liliu, rnovacek, sgao
Target Milestone:	rc	Keywords:	Reopened
Target Release:	---
Hardware:	ia64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2013-08-07 12:57:25 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	840995

Description Liushihui 2013-07-31 09:59:30 UTC

Description of problem:
The virt.uuid is "Unkown" in the RHEL5.10Server IA64/FV

Version-Release number of selected component (if applicable):
Host and guest's Linux Version: RHEL5.10-Server-20130725.0

How reproducible:
Always

Steps to Reproduce:
Precondition: 
Host Operating System:Red Hat Enterprise Linux 5.10 IA64
Guest Operating System:Red Hat Enterprise Linux 5.10 IA64 FV

1.Install FV guest on the Xen host, start FV on host successfully.
2.Check the virt.uuid in the guest:
#subscription-manager facts --list | grep virt.uuid

Actual results:
The result as the following:
virt.uuid:Unknown

Expected results:
The virt.uuid shouldn't be "Unknown", it should be auto generate when the vm been created.just like "virt.uuid: 3bfa5f53-f9f3-9827-1111-56cc2bd2a235"

the virt.uuid's value should the same as it in the virt-manager .
Get the virt.uuid as the following steps:
1 Bring up virt-manager
2 In the virt-manager window, Choose the vm, double click 
3 Go to Overview tab,see the uuid


Additional info:
1 If Guest Operating System is "Red Hat Enterprise Linux 5 IA64 PV", it hasn't this problem
2 This problem block virt-who send the host/guest association to the sam server.

Comment 1 Adrian Likins 2013-08-02 21:16:55 UTC

What is the output from 'virt-who' on this system?

Comment 2 Liushihui 2013-08-05 03:02:39 UTC

Add guest "FVTEST", the rhsm.log as the following:

Before add guest "FVTEST"
2013-08-01 20:26:05,409 [DEBUG]  @subscriptionmanager.py:81 - Sending list of uuids: ['03a2af12-55c9-e7bb-7cd3-1044ab1a0509', '60f0868b-b5fe-2d3a-08c4-509b68b1f67d', '9641f0ce-7158-9aef-dcc9-9c6d5081184f']
2013-08-01 20:26:16,133 [DEBUG]  @virt.py:62 - Virtual machine found: aaaa: 9641f0ce-7158-9aef-dcc9-9c6d5081184f
2013-08-01 20:26:16,136 [DEBUG]  @virt.py:62 - Virtual machine found: FV-5.10-novirtual: 03a2af12-55c9-e7bb-7cd3-1044ab1a0509
2013-08-01 20:26:16,140 [DEBUG]  @virt.py:62 - Virtual machine found: 5.10_Server_ia64_FV: 60f0868b-b5fe-2d3a-08c4-509b68b1f67d
2013-08-01 20:26:16,141 [DEBUG]  @subscriptionmanager.py:81 - Sending list of uuids: ['03a2af12-55c9-e7bb-7cd3-1044ab1a0509', '60f0868b-b5fe-2d3a-08c4-509b68b1f67d', '9641f0ce-7158-9aef-dcc9-9c6d5081184f']

After add guest "FVTEST"
2013-08-01 20:26:17,203 [DEBUG]  @virt.py:72 - EVENT: Domain FVTEST(1) Started Booted
2013-08-01 20:26:17,317 [DEBUG]  @virt.py:72 - EVENT: Domain FVTEST(1) Started Booted
2013-08-01 20:26:17,318 [DEBUG]  @virt.py:56 - Virtual machine found: FVTEST: 2907fb1c-6328-90f4-097d-e2feb556d71c
2013-08-01 20:26:17,330 [DEBUG]  @virt.py:62 - Virtual machine found: aaaa: 9641f0ce-7158-9aef-dcc9-9c6d5081184f
2013-08-01 20:26:17,334 [DEBUG]  @virt.py:62 - Virtual machine found: FV-5.10-novirtual: 03a2af12-55c9-e7bb-7cd3-1044ab1a0509
2013-08-01 20:26:17,338 [DEBUG]  @virt.py:62 - Virtual machine found: 5.10_Server_ia64_FV: 60f0868b-b5fe-2d3a-08c4-509b68b1f67d
2013-08-01 20:26:17,339 [DEBUG]  @subscriptionmanager.py:81 - Sending list of uuids: ['03a2af12-55c9-e7bb-7cd3-1044ab1a0509', '2907fb1c-6328-90f4-097d-e2feb556d71c', '60f0868b-b5fe-2d3a-08c4-509b68b1f67d', '9641f0ce-7158-9aef-dcc9-9c6d5081184f']
2013-08-01 20:26:19,268 [DEBUG]  @virt.py:72 - EVENT: Domain FVTEST(-1) Defined Added
2013-08-01 20:26:19,270 [DEBUG]  @virt.py:72 - EVENT: Domain FVTEST(-1) Defined Added
2013-08-01 20:26:19,274 [DEBUG]  @virt.py:56 - Virtual machine found: FVTEST: 2907fb1c-6328-90f4-097d-e2feb556d71c
2013-08-01 20:26:19,361 [DEBUG]  @virt.py:62 - Virtual machine found: aaaa: 9641f0ce-7158-9aef-dcc9-9c6d5081184f
2013-08-01 20:26:19,363 [DEBUG]  @virt.py:62 - Virtual machine found: FV-5.10-novirtual: 03a2af12-55c9-e7bb-7cd3-1044ab1a0509
2013-08-01 20:26:19,366 [DEBUG]  @virt.py:62 - Virtual machine found: 5.10_Server_ia64_FV: 60f0868b-b5fe-2d3a-08c4-509b68b1f67d
2013-08-01 20:26:19,367 [DEBUG]  @subscriptionmanager.py:81 - Sending list of uuids: ['03a2af12-55c9-e7bb-7cd3-1044ab1a0509', '2907fb1c-6328-90f4-097d-e2feb556d71c', '60f0868b-b5fe-2d3a-08c4-509b68b1f67d', '9641f0ce-7158-9aef-dcc9-9c6d5081184f']
2013-08-01 20:26:26,873 [DEBUG]  @virt.py:56 - Virtual machine found: FVTEST: 2907fb1c-6328-90f4-097d-e2feb556d71c
2013-08-01 20:26:26,921 [DEBUG]  @virt.py:62 - Virtual machine found: aaaa: 9641f0ce-7158-9aef-dcc9-9c6d5081184f
2013-08-01 20:26:26,925 [DEBUG]  @virt.py:62 - Virtual machine found: FV-5.10-novirtual: 03a2af12-55c9-e7bb-7cd3-1044ab1a0509
2013-08-01 20:26:26,929 [DEBUG]  @virt.py:62 - Virtual machine found: 5.10_Server_ia64_FV: 60f0868b-b5fe-2d3a-08c4-509b68b1f67d
2013-08-01 20:26:26,929 [DEBUG]  @subscriptionmanager.py:81 - Sending list of uuids: ['03a2af12-55c9-e7bb-7cd3-1044ab1a0509', '2907fb1c-6328-90f4-097d-e2feb556d71c', '60f0868b-b5fe-2d3a-08c4-509b68b1f67d', '9641f0ce-7158-9aef-dcc9-9c6d5081184f']

Comment 7 Devan Goodwin 2013-08-06 16:03:02 UTC

Unfortunately I think we have to close this as a cantfix.

The FV guest is showing *no* dmi facts in "subscription-manager facts --list", this is where we get the guest UUID. This is very likely caused by:

[root@localhost ~]# dmidecode                   
# dmidecode 2.11
/sys/firmware/efi/systab: SMBIOS entry point missing

Searching for that error turns up bugs like:

https://bugzilla.redhat.com/show_bug.cgi?id=497837

https://bugzilla.redhat.com/show_bug.cgi?id=473418

Unfortunately it looks like there is no way for us to fix this.

Comment 8 gaoshang 2013-08-07 07:06:23 UTC

Hi all, if this bug can not be fixed, bonus pool can not be created on FV guest, virt-who test on ia64(XEN) + FV will be blocked, that means host/guest association will not support FV guest on ia64 XEN hypervisor.

So I reopened this bug and hope somebody can confirm it, or find other ways to make virt-who test works, thanks!

Comment 9 Bryan Kearney 2013-08-07 12:57:25 UTC

Looknig at the earlier bugs, I do not think we can do anything here. I am going to close and let the business know.