Bug 1010440

Created attachment 800636 [details]
The /etc/cups/printers.conf before deleting and recreating the Cups-PDF printer.

Description of problem:

Carrying forward the Fedora 16 CUPS configuration to Fedora 19 left the Cups-PDF printer appearing to be installed, but it is not functional.  This is probably unavoidable, but the Cups-PDF system failed to detect the problem and instead generated empty PDFs.

Version-Release number of selected component (if applicable):

cups-pdf-2.6.1-4.fc19.x86_64

How reproducible:

unknown

Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:

What was seen was:

After fixing the problems described in https://bugzilla.redhat.com/show_bug.cgi?id=1009609:

1. Delete all files in ~/Desktop.

2. Create a LibreOffice text document containing "The quick brown fox jumps over the lazy dog."

3. Select File->Print and print the document to the printer "Cups-PDF".

4. A file named "Videos_.pdf" is created in ~/Desktop.

5. Viewing ~/Desktop/Videos_.pdf using either Adobe Reader 9 (AdobeReader_enu-9.5.5-1.i486) or DocView within Emacs (24.3.1) shows the PDF to be empty.

Using Firefox to print https://bugzilla.redhat.com/show_bug.cgi?id=1009609 to Cups-PDF produces the same result, viz., generating ~/Desktop/Videos_.pdf which is shown as empty by both readers.  The two Videos_.pdf files are similar but not identical.

After these two tests, /var/log/cups/cups-pdf_log shows:

Fri Sep 20 14:12:07 2013  [STATUS] PDF creation successfully finished (worley)
Fri Sep 20 14:16:20 2013  [STATUS] PDF creation successfully finished (worley)

/var/log/cups/access_log shows:

localhost - - [20/Sep/2013:14:12:06 -0400] "POST /printers/Cups-PDF HTTP/1.1" 200 197 Create-Job successful-ok
localhost - - [20/Sep/2013:14:12:06 -0400] "POST /printers/Cups-PDF HTTP/1.1" 200 26644 Send-Document successful-ok
localhost - - [20/Sep/2013:14:16:20 -0400] "POST /printers/Cups-PDF HTTP/1.1" 200 81128 Print-Job successful-ok

(This is another aspect of https://bugzilla.redhat.com/show_bug.cgi?id=1010434, cups-pdf does not report failures.)

/var/spool/cups shows two pairs of entries:

  -rw-------.  1 root lp        851 Sep 20 14:16 c00013
  -rw-r-----.  1 root lp      80810 Sep 20 14:16 d00013-001
  -rw-------.  1 root lp        751 Sep 20 14:12 c00012
  -rw-r-----.  1 root lp      26383 Sep 20 14:12 d00012-001

Copying the d*-001 files to another location and giving them a .pdf extension shows them to contain the desired PDFs.

However, following the clues in https://bugzilla.redhat.com/show_bug.cgi?id=1005492 I used system-config-printer to delete the Cups-PDF printer and then re-create it.  After that, Cups-PDF worked correctly.

Thus, it appears that the problem is that copying the printer configuration (/etc/cups/printers.conf) from my previous system (Fedora 16) to Fedora 19 leaves the Cups-PDF printer mis-configured. The Fedora 19 code should detect and report this problem more effectively.