Bug 1222194

Summary: Upgrade failed from satellite 6.0.6 could not evaluate
Product: Red Hat Satellite Reporter: jnikolak
Component: UpgradesAssignee: Eric Helms <ehelms>
Status: CLOSED DUPLICATE QA Contact: Katello QA List <katello-qa-list>
Severity: high Docs Contact: David O'Brien <daobrien>
Priority: unspecified    
Version: 6.1.0CC: bbuckingham, cwelton, ehelms, mmccune, xdmoon
Target Milestone: UnspecifiedKeywords: ReleaseNotes, Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-03-09 21:12:29 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1115190, 1190823    
Attachments:
Description Flags
rhel7_update_log
none
foreman-debug none

Description jnikolak 2015-05-16 07:42:37 UTC 
Created attachment 1026162 [details]
rhel7_update_log

The upgrade failed to satellite 6.1, this issue may occur if customer installed satellite with one hostname, then changed the hostname to another.

Followed process to change hostname -> https://access.redhat.com/solutions/1232133 before upgrading, satellite was functioning as normal.

Uploading foreman-debug and install log attached.
Comment 1 RHEL Program Management 2015-05-16 07:42:48 UTC 
Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.
Comment 3 jnikolak 2015-05-16 07:56:04 UTC 
Created attachment 1026165 [details]
foreman-debug
Comment 4 jnikolak 2015-05-16 08:52:16 UTC 
The documentation to change the answers.katello-installer was not verified.

After i verified and corrected it using perl, 

I then re ran the upgrade which worked.

 katello-installer --upgrade
Upgrading...
Upgrade Step: migrate_pulp...
Upgrade Step: migrate_candlepin...
Upgrade Step: migrate_foreman...
Upgrade Step: Running installer...
Installing             Done                                               [100%] [...............................................................................................................................]
  The full log is at /var/log/katello-installer/katello-installer.log
Upgrade Step: Restarting services...
Upgrade Step: db:seed...
Upgrade Step: Running errata import task (this may take a while)...
Katello upgrade completed!


However after logging in and trying to access the about page.
http:fqdn/about it hanged.
Comment 5 David O'Brien 2015-08-11 06:11:50 UTC 
Is there any info I can add to this rel note request as a workaround or similar to help guide the customer?

thanks
Comment 6 Mike McCune 2015-08-18 21:00:31 UTC 
There isn't a specific workaround. To ensure a proper upgrade do not change the Satellite hostname prior or during the upgrade.

Currently changing the hostname is not supported but will be in a future release.
Comment 8 Eric Helms 2016-03-09 21:12:29 UTC 

*** This bug has been marked as a duplicate of bug 924383 ***