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Bug 1222194 - Upgrade failed from satellite 6.0.6 could not evaluate
Upgrade failed from satellite 6.0.6 could not evaluate
Status: CLOSED DUPLICATE of bug 924383
Product: Red Hat Satellite 6
Classification: Red Hat
Component: Upgrades (Show other bugs)
6.1.0
Unspecified Unspecified
unspecified Severity high (vote)
: Unspecified
: Unused
Assigned To: Eric Helms
Katello QA List
David O'Brien
: ReleaseNotes, Triaged
Depends On:
Blocks: GSS_Sat6Beta_Tracker/GSS_Sat6_Tracker sat61-release-notes
  Show dependency treegraph
 
Reported: 2015-05-16 03:42 EDT by jnikolak
Modified: 2016-03-09 16:12 EST (History)
5 users (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed: 2016-03-09 16:12:29 EST
Type: Bug
Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


Attachments (Terms of Use)
rhel7_update_log (352.29 KB, text/plain)
2015-05-16 03:42 EDT, jnikolak
no flags Details
foreman-debug (429.12 KB, application/x-xz)
2015-05-16 03:56 EDT, jnikolak
no flags Details

  None (edit)
Description jnikolak 2015-05-16 03:42:37 EDT
Created attachment 1026162 [details]
rhel7_update_log

The upgrade failed to satellite 6.1, this issue may occur if customer installed satellite with one hostname, then changed the hostname to another.

Followed process to change hostname -> https://access.redhat.com/solutions/1232133 before upgrading, satellite was functioning as normal.

Uploading foreman-debug and install log attached.
Comment 1 RHEL Product and Program Management 2015-05-16 03:42:48 EDT
Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.
Comment 3 jnikolak 2015-05-16 03:56:04 EDT
Created attachment 1026165 [details]
foreman-debug
Comment 4 jnikolak 2015-05-16 04:52:16 EDT
The documentation to change the answers.katello-installer was not verified.

After i verified and corrected it using perl, 

I then re ran the upgrade which worked.

 katello-installer --upgrade
Upgrading...
Upgrade Step: migrate_pulp...
Upgrade Step: migrate_candlepin...
Upgrade Step: migrate_foreman...
Upgrade Step: Running installer...
Installing             Done                                               [100%] [...............................................................................................................................]
  The full log is at /var/log/katello-installer/katello-installer.log
Upgrade Step: Restarting services...
Upgrade Step: db:seed...
Upgrade Step: Running errata import task (this may take a while)...
Katello upgrade completed!


However after logging in and trying to access the about page.
http:fqdn/about it hanged.
Comment 5 David O'Brien 2015-08-11 02:11:50 EDT
Is there any info I can add to this rel note request as a workaround or similar to help guide the customer?

thanks
Comment 6 Mike McCune 2015-08-18 17:00:31 EDT
There isn't a specific workaround. To ensure a proper upgrade do not change the Satellite hostname prior or during the upgrade.

Currently changing the hostname is not supported but will be in a future release.
Comment 8 Eric Helms 2016-03-09 16:12:29 EST

*** This bug has been marked as a duplicate of bug 924383 ***

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