Created attachment 1026162 [details] rhel7_update_log The upgrade failed to satellite 6.1, this issue may occur if customer installed satellite with one hostname, then changed the hostname to another. Followed process to change hostname -> https://access.redhat.com/solutions/1232133 before upgrading, satellite was functioning as normal. Uploading foreman-debug and install log attached.
Since this issue was entered in Red Hat Bugzilla, the release flag has been set to ? to ensure that it is properly evaluated for this release.
Created attachment 1026165 [details] foreman-debug
The documentation to change the answers.katello-installer was not verified. After i verified and corrected it using perl, I then re ran the upgrade which worked. katello-installer --upgrade Upgrading... Upgrade Step: migrate_pulp... Upgrade Step: migrate_candlepin... Upgrade Step: migrate_foreman... Upgrade Step: Running installer... Installing Done [100%] [...............................................................................................................................] The full log is at /var/log/katello-installer/katello-installer.log Upgrade Step: Restarting services... Upgrade Step: db:seed... Upgrade Step: Running errata import task (this may take a while)... Katello upgrade completed! However after logging in and trying to access the about page. http:fqdn/about it hanged.
Is there any info I can add to this rel note request as a workaround or similar to help guide the customer? thanks
There isn't a specific workaround. To ensure a proper upgrade do not change the Satellite hostname prior or during the upgrade. Currently changing the hostname is not supported but will be in a future release.
*** This bug has been marked as a duplicate of bug 924383 ***