Bug 1429189

Summary: Metrics not being collected
Product: Red Hat CloudForms Management Engine Reporter: Einat Pacifici <epacific>
Component: C&U Capacity and UtilizationAssignee: Yaacov Zamir <yzamir>
Status: CLOSED NOTABUG QA Contact: Einat Pacifici <epacific>
Severity: high Docs Contact:
Priority: high    
Version: 5.8.0CC: fsimonce, jhardy, obarenbo, yzamir
Target Milestone: GA   
Target Release: 5.8.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: container
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2017-03-06 11:19:27 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: Container Management Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1373714, 1396477, 1410012    
Attachments:
Description Flags
evm.log
none
Hawkular is empty, only the test value found
none
Hawkular is empty, _system tenant is empty none

Description Einat Pacifici 2017-03-05 13:13:53 UTC
Created attachment 1260066 [details]
evm.log

Description of problem:
No metrics data is being collected. User is shown: "No Utilization data available"


Version-Release number of selected component (if applicable):
5.8.0.3

How reproducible:
Always

Steps to Reproduce:
1.Add provider to CFME
2.Ensure Configuration --> C&U role is set
3.Wait minimum 15 minutes for metrics data to be collected. 
4.Navigate to Control --> Providers --> Monitoring --> Utilization

Actual results:
Error: "No Utilization data available"

Expected results:
Metrics UI page (Date selection + graphs) should be shown

Additional info:
evm.log attached.

Comment 6 Yaacov Zamir 2017-03-06 10:51:14 UTC
Created attachment 1260345 [details]
Hawkular is empty, only the test value found

Comment 8 Yaacov Zamir 2017-03-06 11:11:26 UTC
Off topic:
The ad-hoc page does not look like in ManageIQ we need a bug on that :-(

Comment 9 Yaacov Zamir 2017-03-06 11:15:25 UTC
Created attachment 1260367 [details]
Hawkular is empty, _system tenant is empty

Comment 10 Federico Simoncelli 2017-03-06 11:19:27 UTC
Einat since no metrics is collected in hawkular you'll have to pursue this on the OpenShift side (handle the issue with them / open a bug there, etc.)