Bug 439154
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Description
antonio montagnani
2008-03-27 11:41:01 UTC
Created attachment 299305 [details]
troubleshoot file
Created attachment 299306 [details]
troubleshoot file for HP1200 file (second printer)
Seems like job 53 gets through CUPS without problems until the 'smb' backend, which is part of samba. What does this command say?: smbclient -W workgroup -L //celeron [antonio@acer ~]$ smbclient -W workgroup -L //celeron Password: Domain=[CELERON] OS=[Windows 5.1] Server=[Windows 2000 LAN Manager] Sharename Type Comment --------- ---- ------- IPC$ IPC IPC remoto print$ Disk Driver della stampante EPSONSty Printer EPSON Stylus Photo 915 Documenti Disk HPLaserJ Printer Hp su Celeron Volume (F) Disk Immagini Disk Domain=[CELERON] OS=[Windows 5.1] Server=[Windows 2000 LAN Manager] Server Comment --------- ------- Workgroup Master --------- ------- Created attachment 299350 [details]
debugjob18.txt
debug of win shared smb printer
Created attachment 299351 [details]
troubleshootjob18
troubleshoot info
This, from the attachment in comment #5, is interesting: E [27/Mar/2008:08:50:21 -0700] [Job 18] Error writing spool: ERRSRV - ERRerror (Non-specific error code.) I [27/Mar/2008:08:50:21 -0700] Saving subscriptions.conf... D [27/Mar/2008:08:50:21 -0700] PID 8894 (/usr/lib/cups/backend/smb) exited with no errors. It shows that the Samba 'smb' CUPS backend is exiting with a successful exit code even though it failed. That is a bug in samba. If the backend fails to print the job for some reason other than authentication required, it must exit with CUPS_BACKEND_FAILED (1). Note that fixing this samba bug still won't allow you to print -- I don't know why the error occurs in the first place. However, that is also a Samba issue of some sort. Changing component and reassigning. Changing version to '9' as part of upcoming Fedora 9 GA. More information and reason for this action is here: http://fedoraproject.org/wiki/BugZappers/HouseKeeping *** Bug 446582 has been marked as a duplicate of this bug. *** Seems that samba admits that something went wrong: E [18/May/2008:22:47:18 +0200] [Job 64] Error writing spool: ERRSRV - ERRerror (Non-specific error code.) I [18/May/2008:22:47:18 +0200] Saving subscriptions.conf... E [18/May/2008:22:47:30 +0200] PID 31014 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3! Still, nothing gets printed. Seems to be a pretty serious regression against F8 to me. I tried deleting the printer and configuring it from scratch, but it did not help. Please let me know if you need any more information. I changed from medium (when rawhide) to urgent as F9 is a working system and : now this bug prevents my F9 network from printing on my Windows printer, that is in my office is the only available printer: Not a bug at home where everything is F9!!! i've been following this bug, as i am having the same problem. i wanted to add that i have a third system with f8 that has cups running with the windows printer working. from f9 i setup an ipp printer pointing to the f8 printer which points to the windows printer. in this way i can print to the windows printer from f9. Created attachment 305883 [details]
a newer troubleshoot
Antonio, can you test the samba packages that are now in the updates-testing repository and see if they make any difference ? Created attachment 305897 [details]
wiresharc libpcap file
(In reply to comment #14) > Antonio, can you test the samba packages that are now in the updates-testing > repository and see if they make any difference ? They do not make a difference (samba-3.2.0-1.pre3.11.fc9), I still cannot print. Changing hardware to All since it also happens on x86_64. Created attachment 305908 [details]
cups troubleshoot file
I confirm comment #16 . No way to print on my Windows printer I can't reproduce printing against samba all works perfectly. What is the server you are using ? Can you describe how I can try to reproduce it ? (In reply to comment #19) > I can't reproduce printing against samba all works perfectly. > What is the server you are using ? > Can you describe how I can try to reproduce it ? I have a Windows XP computer with two printers (HP Laserjet 1200 and a HP inkjet printer). Printers are seen from Fedora computers, I deleted them and re-installed and printers were detected automatically. Everything was working until I switched to F9. (and I am sure that it is not connected to Windows as I had for some time a F8 machine and a F9 machine and I could print only from F8 machine). My Windows machine is 192.168.0.2, it can surf the net and shares files/folders from/to any other F8 At the moment I am out of the office where my network is so I can't provide additional informations and I have cups-1.3.7-2.fc9.i386 running on my Fedora machines.... Same result with Win2000 adn HP1320. But printing a plain text file from smbclient works. Can you check it is not a firewall problem ? Use system-config-firewall to enable "samba" and see if that helps. already checked.There is no firewall running on that machine...and in any case I can share folders back and forward from network machines, so it is not definitely a problem of any firewall.(I suppose that I should not detect printers in system-config-printers if I had any firewall trouble...) Furthermore on all machines it stopped working immediately after switching from F8 to rawhide and then F9. It had been a sleeping bug in rawhide as I was the only tester with a Windows networked printer , now other users find same bug in F9 (In reply to comment #15) > Created an attachment (id=305897) [edit] > wiresharc libpcap file > Please look this file with wireshark. explanation 172.16.100.66 ---- Windows2000 w/ shared printer Canon MP600 mtakahashi ---- fc9 , samba-3.2.0-1.pre3.11.fc9.i386 execute smbspool 1 test 1 readme.txt wireshark dump 14 mtakahashi send SMB "Open andX request, Path: test" --- request read/write access 15 172.16.100.6 response SMB "Open andX response" --- response read only access So, mtakahashi close a connection. I don't know what this session is right. Unfortunately each of you is providing one piece of info but not the other. From the ones that get: Error writing spool: ERRSRV - ERRerror (Non-specific error code.) I'd like to have: smb.conf, cups error log, a network trace taken when the error happened and that captures the full smbspool transaction, the remote machine OS and version. Thanks. *** Bug 447542 has been marked as a duplicate of this bug. *** Created attachment 306169 [details] Emmanuel Chanel's troubleshoot file for printing on a Windows shared printer. On http://www.fedoraforum.org/forum/showthread.php?t=188793 , it's taken for a bug of Samba . I have a similar problem and xyz introduced me this thread. Created attachment 306228 [details]
Requested files
Attach is:
1. /var/log/cups/error_log
2. print.pcap from tcpdump -nieth0 -s0 -w print.pcap not port ssh
3. /etc/samba/smb.conf
4. typescript, the output of running smbspool manually with loglevel=10
192.168.1.10 (KINGFISHER) in comment #29 is running Windows Vista: [tim@localhost ~]$ smbclient -W WORKGROUP -U Tim%test //KINGFISHER/HPLJ6MP -c quit Domain=[KINGFISHER] OS=[Windows Vista (TM) Home Premium 6000] Server=[Windows Vista (TM) Home Premium 6.0] Tim, does it mean that you were able to reproduce the problem? I'm happy to provide the necessary logs, but I am not sure how to get print.pcap and the typescript. I'm afraid some more detailed instructions will be necessary. If that matters, my remote machine is running Windows XP Professional SP3. (In reply to comment #31) > Tim, does it mean that you were able to reproduce the problem? Yes. No special set-up was required; just a Windows machine with a password, and a printer. > I'm happy to > provide the necessary logs, but I am not sure how to get print.pcap and the > typescript. Hopefully the set I've provided will be sufficient for Simo to diagnose the problem. All the commands I used are provided: for the tcpdump command line, it's there in comment #29 (item 2); for the smbspool command line, the typescript is a transcript of the session using 'script'. OK, thanks. Simo, if you need duplicate data, please let me know. Thanks. At the moment I do not need additional traces. This one shows pretty clearly that windows is returning an error. Although it is yet not clear why, and the fact it is an "unspecific" error does not help. Do you happen to have any log of this event on the windows side? Created attachment 306253 [details] stderr from smbclient (success) Not that I can find. Note that smbclient in comment #30 is running on the same machine as smbspool: smbclient succeeds, but smbspool fails. Attached is the stderr output from: smbclient -d 10 -W WORKGROUP -U Tim%test //KINGFISHER/HPLJ6MP -c quit Perhaps it is useful to compare the log from smbspool, which fails, to that of smbclient, which succeeds? Can you please repeat the smbclient test with "-c put /etc/hosts" instead of "-c quit" just to see if you can actually upload (just as smbspool) printjobs this way? Authentication is indeed not the probelm, from your traces tim, I see that smbspool authenticated just fine and sent some data. Please fetch samba-3.2.0-1pre3.11.fc9 from updates_testing and re-test OK, smbclient with -c "put /etc/hosts" works fine. I didn't have the updates-testing package when I wrote comment 29. Printing with smbspool still doesn't work though -- I'll get some new logs from it and attach them. Created attachment 306257 [details]
Requested files
This was from a failure to print with samba-3.2.0-1.pre3.11.fc9.x86_64.
Hmm, just noticed this: [tim@localhost ~]$ smbclient -d 10 -W WORKGROUP -U Tim%test //KINGFISHER/HPLJ6MP -c "put /usr/share/cups/data/testprint.ps" 2> smbclient.log Error writing file: ERRSRV - ERRerror (Non-specific error code.) so perhaps it is something to do with larger files. Created attachment 306264 [details]
F-8: smbclient -d 10 -W WORKGROUP -U Tim%test //KINGFISHER/HPLJ6MP -c "put /usr/share/cups/data/testprint.ps"
This succeeded on Fedora 8.
Created attachment 306265 [details]
F-9: smbclient -d 10 -W WORKGROUP -U Tim%test //KINGFISHER/HPLJ6MP -c "put /usr/share/cups/data/testprint.ps" &>f9-smbclient.log
This failed on Fedora 9.
/usr/share/cups/data/testprint.ps hasn't changed between Fedora 8 and Fedora 9.
So, something I noticed from comparing Fedora 8's smbclient to Fedora 9's is that the newer code sends the 17k file in one big chunk, although Fedora 8 would send it in smaller chunks. Could that be anything to do with it? Tim can you post traces from F8 and F9 so that I can analyse the difference ? We opened a bug upstream: https://bugzilla.samba.org/show_bug.cgi?id=5479 Jeremy, proposed a patch there that should fix the problem, expect fixed packages soon. Can you test this package and confirm it solves the issue? http://koji.fedoraproject.org/koji/buildinfo?buildID=50056 (In reply to comment #46) > Can you test this package and confirm it solves the issue? > http://koji.fedoraproject.org/koji/buildinfo?buildID=50056 I have tested this package samba-3.2.0-1.pre3.12.fc9. It works fine. It works fine also here with Windows XP printer!!! I can confirm that this build fixes the problem for me (XP Pro SP3). Thank you for the swift action. Confirmed with Vista as well. Thanks. Incidentally, it is really bad behaviour for smbspool to have an exit code of 0 when there is an error such as that. Really it needs to have exit code 1 to tell CUPS that the job failed. It has been to be provided also for F10 that is suffering of the same problem. Tnx for help Looks like we're going to have to wait for a Samba update? I'm having the same trouble where I could print like a champ in Fedora 8 but not in 9. I've spent a lot of time reading posts, searching web, etc. Nothing helps. I might add that I have the same 'errsrv' issues here on my Fedora 9 install. working packages at comment #46 *** Bug 448216 has been marked as a duplicate of this bug. *** I'm having the same issue with a WIN 2K shared printer. In the meantime I enabled lpd/lpr printing on the 2000 server which enable to be to add the printer to my linux host via lpp. Instructions can be found here on how to enable the service on windows. http://www.le.ac.uk/cc/dsss/docs/print-lpr.shtml How about pushing this update? It's not even in testing yet. We are checking some other bugs and rc1 just came out, we are going to push that instead if all issues we know of are solved. samba-3.2.0-1.rc1.14.fc9.i386 reintroduces same bug!!!! Oh. I thought it was working but I could be wrong. I'll recheck. I tested samba-3.2.0-1.pre3.12.fc9 and it was fine. Tnx anyway. Very annoying as I needed to print some work documents today... I tested samba-3.2.0-1.pre3.12.fc9 and it was fine. Tnx anyway. Very annoying as I needed to print some work documents today... it is not connected to samba...on the same network I have one computer that prints and another one that doesn't print: look at the difference: smbclient -W workgroup -L //celeron Enter antonio's password: Domain=[CELERON] OS=[Windows 5.1] Server=[Windows 2000 LAN Manager] Sharename Type Comment --------- ---- ------- IPC$ IPC IPC remoto print$ Disk Driver della stampante EPSONSty Printer EPSON Stylus Photo 915 Documenti Disk HPLaserJ Printer Hp su Celeron Volume (F) Disk Immagini Disk Domain=[CELERON] OS=[Windows 5.1] Server=[Windows 2000 LAN Manager] Server Comment --------- ------- Workgroup Master --------- ------- on the non-printing computer: $ smbclient -W workgroup -L //celeron timeout connecting to 212.48.8.140:445 timeout connecting to 212.48.8.140:139 Connection to celeron failed (Error NT_STATUS_ACCESS_DENIED) Tested samba-3.2.0-1.rc2.16. Seems works for me. Can we close it??? I believe so. I have just successfully printed a document using samba-0:3.2.0-1.rc1.15.fc9. |