Bug 927875
| Summary: | When the system has a expired subscription,subscription-manager-gui fails to launch | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 5 | Reporter: | Rehana <redakkan> |
| Component: | subscription-manager | Assignee: | Devan Goodwin <dgoodwin> |
| Status: | CLOSED DUPLICATE | QA Contact: | IDM QE LIST <seceng-idm-qe-list> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 5.10 | CC: | dgoodwin, fsharath, jgalipea, jmolet, jsefler, skallesh, spandey |
| Target Milestone: | beta | ||
| Target Release: | 5.10 | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2013-04-30 18:56:09 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 840995, 920191 | ||
Fixed in subscription-manager.git: b13e22b769aea1aba1d04dbcc9d4b3f5681f17d3 Will appear in subscription-manager 1.8.5. This request was evaluated by Red Hat Product Management for inclusion in a Red Hat Enterprise Linux release. Product Management has requested further review of this request by Red Hat Engineering, for potential inclusion in a Red Hat Enterprise Linux release for currently deployed products. This request is not yet committed for inclusion in a release. *** This bug has been marked as a duplicate of bug 947485 *** |
Description of problem: Have few installed products and subscriptionss to some of them.Now tried importing an expired cert; close the GUI; later i was unable to relauch the subscription manager GUI; was able to launch to GUI after removing the particular product cert from /etc/pki/product but the GUI was not listing the installed products Version-Release number of selected component (if applicable): How reproducible: 100% Steps to Reproduce: 1.Register and subscribe for few products 2.import a "expired cert" 3.Close the GUI 4.launch the subscription-manager-gui Actual results: unable to launch the GUI also Expected results: GUI should get launched Additional info: tail -f /var/log/rhsm/rhsm.log 2013-03-26 08:53:36,039 [WARNING] @connection.py:438 - Clock skew detected, please check your system time 2013-03-26 08:53:36,043 [WARNING] @cert_sorter.py:157 - Installed product 100000000000060 not present in response from server. 2013-03-26 08:53:36,044 [WARNING] @cert_sorter.py:157 - Installed product 1000000000000023 not present in response from server. 2013-03-26 08:53:36,044 [WARNING] @cert_sorter.py:157 - Installed product 1144 not present in response from server. 2013-03-26 08:53:36,044 [WARNING] @cert_sorter.py:157 - Installed product 100000000000011 not present in response from server. 2013-03-26 08:53:36,044 [WARNING] @cert_sorter.py:157 - Installed product 27060 not present in response from server. 2013-03-26 08:53:36,045 [WARNING] @cert_sorter.py:157 - Installed product 1 not present in response from server. 2013-03-26 08:53:36,045 [WARNING] @cert_sorter.py:157 - Installed product 37069 not present in response from server. 2013-03-26 08:53:36,046 [WARNING] @cert_sorter.py:157 - Installed product 37068 not present in response from server. 2013-03-26 08:53:36,046 [WARNING] @cert_sorter.py:157 - Installed product 37065 not present in response from server. 2013-03-26 08:53:36,046 [WARNING] @cert_sorter.py:157 - Installed product 37067 not present in response from server. 2013-03-26 08:53:36,046 [WARNING] @cert_sorter.py:157 - Installed product 37062 not present in response from server. 2013-03-26 08:53:36,047 [WARNING] @cert_sorter.py:157 - Installed product 100000000000006 not present in response from server. 2013-03-26 08:53:36,047 [WARNING] @cert_sorter.py:157 - Installed product 100000000000005 not present in response from server. 2013-03-26 08:53:36,047 [WARNING] @cert_sorter.py:157 - Installed product 100000000000002 not present in response from server. 2013-03-26 08:53:36,047 [WARNING] @cert_sorter.py:157 - Installed product 100000000000003 not present in response from server. 2013-03-26 08:53:36,047 [WARNING] @cert_sorter.py:157 - Installed product 100000000000001 not present in response from server. 2013-03-26 08:53:36,049 [WARNING] @cert_sorter.py:157 - Installed product 100000000000069 not present in response from server. 2013-03-26 08:53:36,049 [WARNING] @cert_sorter.py:157 - Installed product 100000000000020 not present in response from server. 2013-03-26 08:53:36,049 [WARNING] @cert_sorter.py:157 - Installed product 88888 not present in response from server. 2013-03-26 08:53:36,050 [WARNING] @cert_sorter.py:157 - Installed product 917571 not present in response from server. 2013-03-26 08:53:36,050 [WARNING] @cert_sorter.py:157 - Installed product 801 not present in response from server. 2013-03-26 08:53:36,050 [WARNING] @cert_sorter.py:157 - Installed product 37070 not present in response from server. 2013-03-26 08:53:36,051 [DEBUG] @cert_sorter.py:171 - valid entitled products: ['37060', '100000000000000', '37080'] 2013-03-26 08:53:36,051 [DEBUG] @cert_sorter.py:172 - expired entitled products: ['88888'] 2013-03-26 08:53:36,051 [DEBUG] @cert_sorter.py:173 - partially entitled products: [] 2013-03-26 08:53:36,051 [DEBUG] @cert_sorter.py:174 - unentitled products: ['100000000000006', '1000000000000023', '1144', '100000000000011', '27060', '1', '37069', '37068', '37065', '37067', '37062', '100000000000060', '100000000000005', '100000000000002', '100000000000003', '100000000000001', '100000000000069', '100000000000020', '88888', '917571', '801', '37070'] 2013-03-26 08:53:36,052 [DEBUG] @cert_sorter.py:175 - future products: [] 2013-03-26 08:53:36,052 [DEBUG] @cert_sorter.py:176 - partial stacks: [] 2013-03-26 08:53:36,053 [DEBUG] @cert_sorter.py:177 - entitlements valid until: 2014-03-18 00:00:01+00:00 2013-03-26 08:53:36,053 [DEBUG] @injection.py:61 - Returning callable provider for feature PRODUCT_DATE_RANGE_CALCULATOR: <class 'subscription_manager.validity.ValidProductDateRangeCalculator'> 2013-03-26 08:53:36,053 [DEBUG] @injection.py:64 - Returning instance for feature IDENTITY 2013-03-26 08:53:36,054 [DEBUG] @connection.py:394 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2013-03-26 08:53:36,054 [DEBUG] @connection.py:376 - Loading CA certificate: '/etc/rhsm/ca/candlepin-ca.pem' 2013-03-26 08:53:36,055 [DEBUG] @connection.py:376 - Loading CA certificate: '/etc/rhsm/ca/10.pem' 2013-03-26 08:53:36,055 [DEBUG] @connection.py:376 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2013-03-26 08:53:36,055 [DEBUG] @connection.py:376 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2013-03-26 08:53:36,056 [DEBUG] @connection.py:415 - Making request: GET /candlepin/consumers/c1f954d7-3841-4db6-a66c-e8d2ff3c06ca 2013-03-26 08:53:36,120 [DEBUG] @connection.py:434 - Response status: 200 2013-03-26 08:53:36,121 [WARNING] @connection.py:438 - Clock skew detected, please check your system time 2013-03-26 08:53:36,123 [ERROR] @validity.py:77 - Requested status for installed product server does not know about: 88888 2013-03-26 08:53:36,124 [ERROR] @subscription-manager-gui:148 - 'CertSorter' object has no attribute 'get_entitlements_for_product' Traceback (most recent call last): File "/sbin/subscription-manager-gui", line 131, in <module> main = managergui.MainWindow(auto_launch_registration=options.register) File "/usr/share/rhsm/subscription_manager/gui/managergui.py", line 212, in __init__ prod_dir=self.product_dir) File "/usr/share/rhsm/subscription_manager/gui/installedtab.py", line 108, in __init__ self.update_products() File "/usr/share/rhsm/subscription_manager/gui/installedtab.py", line 199, in update_products for ent_cert in self.cs.get_entitlements_for_product(product_id): AttributeError: 'CertSorter' object has no attribute 'get_entitlements_for_product'