Description of problem: I was trying to submit a bug related to libvirt and virt-manager. A USB KVM device our company uses has a product description with malformed UTF characters. When pasting the virt-manager.log output, which contains the offending string, bugzilla also crashes (500 Internal Server Error). Version-Release number of selected component (if applicable): The current version of bugzilla in use by RedHat How reproducible: 100% Steps to Reproduce: 1. Include the USB product description from the attached file. click submit. Actual results: 500 Internal Server Error. Could not submit bug with the offending text in the Description field. Expected results: Should be able to submit the bug Additional info: see bugs 1272125 and 1272121
Created attachment 1083297 [details] virt-manager.log that has the offending product string i think this bug may have forked into two like my previous failed submission attempt. Neat-o.
This bug also exist in upstream 5.0 and also exist in Bugzill which based on mysql. undef error - Malformed UTF-8 character (fatal) at /var/www/html/bugzilla/Bugzilla/Util.pm line 81.
The bug gets submitted, it can't be viewed though.
*** Bug 1272685 has been marked as a duplicate of this bug. ***
*** Bug 1272133 has been marked as a duplicate of this bug. ***