Bug 1291156 - [ALL_LANG][User Portal] - Uncaught Exception Occurred while Click Extended -> Resources Pane
Summary: [ALL_LANG][User Portal] - Uncaught Exception Occurred while Click Extended ->...
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: ovirt-engine
Classification: oVirt
Component: Frontend.UserPortal
Version: 3.6.1
Hardware: All
OS: Linux
urgent
urgent
Target Milestone: ovirt-3.6.2
: 3.6.2.6
Assignee: Alexander Wels
QA Contact: Petr Matyáš
URL:
Whiteboard:
: 1291155 1299089 (view as bug list)
Depends On:
Blocks: 1125263
TreeView+ depends on / blocked
 
Reported: 2015-12-14 07:28 UTC by Satyabrata Maitra
Modified: 2016-02-18 11:21 UTC (History)
15 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2016-02-18 11:21:34 UTC
oVirt Team: UX
Embargoed:
ecohen: ovirt-3.6.z?
rule-engine: planning_ack?
ecohen: devel_ack+
pstehlik: testing_ack+


Attachments (Terms of Use)
en_US "Uncaught exception" Screen shot. (70.31 KB, image/png)
2015-12-14 07:29 UTC, Satyabrata Maitra
no flags Details
de_DE "Uncaught exception" Screen shot. (90.74 KB, image/png)
2015-12-14 07:29 UTC, Satyabrata Maitra
no flags Details


Links
System ID Private Priority Status Summary Last Updated
oVirt gerrit 50895 0 master MERGED userportal: Fix exception in resources VM table 2015-12-23 19:30:35 UTC
oVirt gerrit 51032 0 ovirt-engine-3.6 MERGED userportal: Fix exception in resources VM table 2015-12-24 09:13:13 UTC
oVirt gerrit 52368 0 ovirt-engine-3.6.2 MERGED userportal: Fix exception in resources VM table 2016-01-18 15:55:10 UTC

Description Satyabrata Maitra 2015-12-14 07:28:17 UTC
Description of problem:
An infinite number of Error message with "Uncaught Exception Occurred" text generating while just click on Resources pane under Extended Tab. It is happening for en_US, so, expected to happen in all other locales too. Checked with German(de_DE) and happening there as well.

Version-Release number of selected component (if applicable):
Red Hat Enterprise Virtualization Manager Version: 3.6.1.1-0.1.el6

How reproducible:
Always

Steps to Reproduce:
1. Login to RHEVM User Portal with en_US locale
2. Go to Extended Tab
3. Just click on Resources Pane on the left hand side
4. Observe continuous error message with exception producing one after another.

Actual results:
Continuous error message with "Uncaught Exception Occurred" text occurring one after another till user logout.

Expected results:
No exception should occur at any circumstances.

Additional info:
The same exception is occurring in Admin portal as well in Pool Tab. Bug reference :https://bugzilla.redhat.com/show_bug.cgi?id=1289961

Screen shot of exception is attached for en_US as well as de_DE locale.

Comment 1 Satyabrata Maitra 2015-12-14 07:29:09 UTC
Created attachment 1105504 [details]
en_US "Uncaught exception" Screen shot.

Comment 2 Satyabrata Maitra 2015-12-14 07:29:44 UTC
Created attachment 1105505 [details]
de_DE "Uncaught exception" Screen shot.

Comment 3 Satyabrata Maitra 2015-12-15 08:35:46 UTC
*** Bug 1291155 has been marked as a duplicate of this bug. ***

Comment 4 Einav Cohen 2015-12-15 13:27:53 UTC
marking as 'virt', but could also be 'sla' - please change accordingly, as necessary.

Comment 5 Einav Cohen 2015-12-15 13:28:34 UTC
reporter - can you please provide client (javascript) log which includes the full stack-trace of the exception?

Comment 6 Satyabrata Maitra 2015-12-16 10:13:38 UTC
Hi Einav

May you pls inform me where and how can I get the Client log (javascript) please, thus I can provide that?

Regards
Satya

Comment 7 Tomas Jelinek 2015-12-17 10:25:36 UTC
To get the frontend logs, open the javascript console of your web browser, reproduce the problem and paste the output here.

Also please provide the version of the browser in which it happened so we will be able to correlate the logs.

Comment 8 Tomas Jelinek 2015-12-17 11:55:05 UTC
ups, accidentally removed the needinfos - moving back

Comment 9 Satyabrata Maitra 2015-12-18 11:03:12 UTC
Ok, I just open JS console and reproduced the defect and it has given me following output in JS console :

*************************************
fbcdn-profile-a.akamaihd.net : server does not support RFC 5746, see CVE-2009-3555 <unknown>
Fri Dec 18 16:34:40 GMT+530 2015 
SEVERE: Uncaught exception: java.lang.IllegalStateException: Please do not call this overload of render(). Use the overload with an id.
	at Unknown.qo(Unknown Source)
	at Unknown.po(Unknown Source)
	at Unknown.vo(Unknown Source)
	at Unknown.xo(Unknown Source)
	at Unknown.aKd(Unknown Source)
	at Unknown.Ggj(Unknown Source)
	at Unknown.o8n(Unknown Source)
	at Unknown.Kgj(Unknown Source)
	at Unknown.Y_c(Unknown Source)
	at Unknown.MZc(Unknown Source)
	at Unknown.v0c(Unknown Source)
	at Unknown.GZc(Unknown Source)
	at Unknown.nYc(Unknown Source)
	at Unknown.YYc(Unknown Source)
	at Unknown.WZc(Unknown Source)
	at Unknown.O0c(Unknown Source)
	at Unknown.g1c(Unknown Source)
	at Unknown.Jq(Unknown Source)
	at Unknown.zq(Unknown Source)
	at Unknown.bq(Unknown Source)
	at Unknown.aq(Unknown Source)
	at Unknown._p/<(Unknown Source)
	at Unknown.anonymous(Unknown Source)
 FCE2386C0E0F65AF9A711796BC9388AC.cache.html:6298:7804

This site makes use of a SHA-1 Certificate; it's recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More]
***************************************

Please inform if you need anything more.

Comment 10 Tomas Jelinek 2015-12-21 11:41:14 UTC
based on the Comment 9 it seems like issue with certificates, moving to infra for investigation

Comment 11 Oved Ourfali 2015-12-21 11:57:28 UTC
This seems like a GWT issue rather than an infra one.
Moving back to UX for investigation.

Comment 12 Einav Cohen 2015-12-21 17:57:40 UTC
I don't think the problem is related to the certificate - I could be wrong. 

the problem is:
"""
SEVERE: Uncaught exception: java.lang.IllegalStateException: Please do not call this overload of render(). Use the overload with an id.
"""
[with the entire stack-trace after it, up to "...cache.html:6298:7804".]

I don't know what the 'render()' method is (sounds like an internal GWT method - not sure). assigning to Alexander for further investigation. 

@Alexander - I could reproduce it on my (latest 'master') environment, so you should probably be able to reproduce it locally as well.

Comment 13 Alexander Wels 2015-12-22 13:31:40 UTC
Its been like this since March 2015. Except that before the exceptions would simply go into the console and not be visible to the user.

Comment 14 Simone Tiraboschi 2016-01-07 18:04:59 UTC
Do you need to back-port to 3.6.2 branch?

Comment 15 Alexander Wels 2016-01-13 16:05:33 UTC
I can, I didn't think it was that bad so I didn't initially.

Comment 16 Simone Tiraboschi 2016-01-13 18:09:05 UTC
Ok, so remove target release 3.6.2.5 if it's not there.

Comment 17 Einav Cohen 2016-01-16 14:18:22 UTC
since this is urgent, let's backport to ovirt-engine-3.6.2 branch: 
the ovirt-engine-3.6 patch was merged on Dec 24, however the ovirt-engine-3.6.2 branch was created a bit earlier, on Dec 22. so need to backport the patch to the ovirt-engine-3.6.2 branch if we want this resolved in oVirt 3.6.2.

moving back to POST, please move back to MODIFIED once ovirt-engine-3.6.2 patch is merged.

Comment 18 Einav Cohen 2016-01-16 14:19:52 UTC
*** Bug 1299089 has been marked as a duplicate of this bug. ***

Comment 19 Petr Matyáš 2016-01-21 11:51:57 UTC
Verified on 3.6.2-10


Note You need to log in before you can comment on or make changes to this bug.