Bug 1378185 - Jawbone BT headset pairs but doesn't connect.
Summary: Jawbone BT headset pairs but doesn't connect.
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: pulseaudio
Version: 7.2
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: rc
: ---
Assignee: Wim Taymans
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-09-21 18:31 UTC by Chuck Copello
Modified: 2019-09-27 15:49 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: No Doc Update
Doc Text:
undefined
Clone Of:
Environment:
Last Closed: 2019-09-27 15:49:18 UTC
Target Upstream Version:


Attachments (Terms of Use)

Description Chuck Copello 2016-09-21 18:31:47 UTC
Description of problem: I'm using a Lenovo X1 Carbon, RHEL 7.2 (CSB), Jawbone ICON HD. It connects, but rarely pairs. I recorded a movie on my phone of the pairing but not connecting behavior: https://drive.google.com/open?id=0B5ssspNAkSvTY0s4V0tSSUFfZFk.I've used the Jawbone for a while on my phone and previous (pre-Red Hat) computers.


Version-Release number of selected component (if applicable):


How reproducible: I've attempted to pair & use about 7 or 8 times; only once did it connect and the audio was laggy & distorted.


Steps to Reproduce:
1. Turn on the Jawbone
2. Open Settings, and select Bluetooth
3. See the Jawbone pair, but never connect. Or flip between Connection: Off and On

Actual results: Never connects; cannot use for music playback or Bluejeans


Expected results: Expected to use it for audio playback and Bluejeans meetings.


Additional info:

Comment 3 Chuck Copello 2016-09-22 14:32:46 UTC
Forgive me if I am being dense; I only see the "Doc type" as needing more info. Please let me know if you need additional information, need some logs, etc.

Comment 4 Wim Taymans 2017-07-20 08:34:02 UTC
Could you try to update to 7.3 version? I think bluez can do the trick.
There was a similar bug 1263638.

Comment 5 Chuck Copello 2017-07-31 15:28:33 UTC
Sorry; was on PTO last week. Unfortunately my Jawbone headset died since I opened this BZ. I have had success pairing with Beats PowerBeats headset, but it doesn't recognize the mic in the headset (tracked with https://bugzilla.redhat.com/show_bug.cgi?id=1305453).

Comment 6 gopal krishna tiwari 2019-07-04 05:50:33 UTC
Head set connect issue I've recently fixed with RHEL-7.7 bluez release which is 5.44-5.el7 in regards to following bz
https://bugzilla.redhat.com/show_bug.cgi?id=1667100

Please check, once the rhel-7.7 releases. does this fixes the issue for you as well.

Gopal..

Comment 7 Chuck Copello 2019-07-08 14:47:21 UTC
Unfortunately I do not have a RHEL laptop anymore.

Comment 8 Wim Taymans 2019-09-27 15:49:18 UTC
Assuming it's fixed now, please reopen if not.


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